We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La’s Rasa Ria Resort & Spa

Travelers' Choice award winner
Hotel website
Hotel deals
Pantai Dalit Beach | P.O. Box 600, Kota Kinabalu 89208, Malaysia
Special Price
Advance Purchase 15% off
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Shangri-La’s Rasa Ria Resort & Spa
Professional photos View all
Browse nearby
Shangri-La’s Rasa Ria Resort & Spa
Add Photo Write a Review

4,227 Reviews from our TripAdvisor Community

Traveler rating
    2,988
    900
    241
    70
    28
See reviews for
1,376
1,966
85
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,190)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4227)
  • Mar-May only
    (1237)
  • Jun-Aug only
    (1047)
  • Sep-Nov only
    (1069)
  • Dec-Feb only
    (874)
All months
There are newer reviews for Shangri-La’s Rasa Ria Resort & Spa
See the most recent reviews
burton
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 20, 2011

We spent 10 nights at Rasa Ria from 5th Sept -15th 2011 we had a deluxe sea view room, great views, even better the sunsets This is one of the best hotels we have stayed in we could not get over how friendly and helpful the staff are ,before we got there we spent 3 nights in Kuala Lumpur and... More 

Was this review helpful? Yes 1
northwood
Top Contributor
307 reviews 307 reviews
71 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed September 20, 2011

Nice hotel in a quiet location 30 minutes north of main town, need a car or use a taxi. Good selection of restaurants in house and plenty of activities, great for children. Good band / singers in the bar in the evening Rooms in the garden wing are worth the extra and are excellent. Many local restaurants around to live... More 

Was this review helpful? Yes
RRR-GM, General Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Thanks for your review and positive comments. The older Graden Wing is under refurbishment and we expect all the upgrading to be completed early next year. Some of the new Garden Wing rooms are already in use and the feedback has been very good. Regards Timothy Wright More 

Sunnyvale, CA
Contributor
18 reviews 18 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 19, 2011

We stayed here with our 5 year old for three nights and loved it. Here're the pros and cons: Pros: The grounds are gorgeous and skirt a spectacular beach. The staff is very attentive and pleasant. There are 5 restaurants, of which 3 are open for lunch. The food is good. The kid's club is fantastic. They have tons of... More 

Was this review helpful? Yes
RRR-GM, General Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Great to learn you and your family enjoyed the Resort and it's facilities for both adults and children. Our kids club, the Cool Zone, offers activities that focus on nature and culture so that the children experience some of what Borneo has to offer. Thanks for your feedback, regards Timothy Wright More 

London, United Kingdom
Top Contributor
77 reviews 77 reviews
26 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed September 19, 2011

We stayed here at Rasa Ria for one night during our extended trip from Dubai where we attended the Arabian Travel Market and decided to explore Malaysia for business/leisure to experience the nature/wildlife Malaysia has to offer. On having read various reviews about this resort initially, we had actually intended to spend at least a week her but due to... More 

Was this review helpful? Yes 2
RRR-GM, General Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Thank you very much for your review. Whilst I was pleased to learn that you enjoyed the Nature Reserve and Indian Restaurant, I recognise that we failed to accommodate your dietry needs at the Pool Restaurant. We regularly take care of various dietry restrictions that our guests have, whether they be for religious or health reasons and I am disappointed... More 

Bicester, United Kingdom
Top Contributor
77 reviews 77 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 19, 2011

We spent four nights at the Rasa Ria in August. We originally booked a deluxe sea view room in the garden wing but were advised upon arrival that this room was not available. As a consequence we were put into a standard room and given a 200 ringit discount for 2 nights before being moved to the Ocean Wing. The... More 

Was this review helpful? Yes
RRR-GM, General Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Thanks very much for your feedback - sorry to learn that you were not accommodated in the room you had originally booked but good to hear our Team recovered and you had the opportunity to enjoy the Ocean Wing for your last few nights. I believe your stay coincided with the start of our upgrading works and this caused the... More 

West Scotland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 18, 2011

Borneo is a beautiful place, and the Shangri La Rasa Ria at Dalit Bay is probably the nicest hotel I have ever stayed in. This was mainly due to the lovely, friendly staff. I was travelling on my own, and the staff went out of their way to make me feel comfortable and cared for. I could name many –... More 

Was this review helpful? Yes
RRR-GM, General Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Thank you for your review. Great to hear you enjoyed your holiday and the Team at the Resort looked after you. Although we are located some distance out of town, the natural beauty of the forests around the Resort are appreciated by most. Apart from Orangutans, the Nature Reserve offers guests an opportunity to get close with a number of... More 

Manila, Philippines
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 17, 2011

This resort is perfect for families. I especially enjoyed their dinner buffets because the food was excellent. And there was just so much variety. The hotel also offers special packages that can include both breakfast and dinner buffets. I liked their kiddie pool for toddlers because it was partially covered so you need not worry about exposing your toddlers to... More 

Was this review helpful? Yes
RRR-GM, General Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Thank you for your feedback - pleased to hear you found our rooms comfortable and the service was friendly. Will pass on your positive comments on the buffets to our culinary team, regards Timothy Wright More 

luton
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2011

This is by far the best hotel i have ever been to. The staff are very attentive and exstreamly friendly they could not do enough for you. We arrived here on the last leg of our honeymoon for 3 nights and were in the ocean wing. The room and views were amazing and there is not one negative thing I... More 

Was this review helpful? Yes
RRR-GM, General Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Many thanks for staying with us for part of your honeymoon and we are delighted to learn you enjoyed your stay. I will share your feedback with the Team, regards Timothy Wright More 

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2011

This place really is absolutely amazing. We stayed in the ocean wing for 8 nights as part of our honeymoon. I was concerned about the reservations prior to arriving there but we literally heard drilling once as we walked past a boarded up part of the garden wing, so in the 8 or so days we were there heard around... More 

Was this review helpful? Yes
RRR-GM, General Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Congratulations on your recent honeymoon and great to hear you enjoyed your stay at Rasa Ria. I was also pleased that the renovations of the Garden Wing, Lobby & Lobby Lounge did not disturb you too much - the feedback we have received so far has been very positive and most guests are understanding that improvements have to be made.... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed September 15, 2011

We stayed at the Rasa Ria in June for our honeymoon following a recommendation from a good friend and can't praise it highly enough. The staff were excellent, nothing was too much trouble and they were all so friendly and polite. The rooms were incredible. We stayed in the garden wing for 6 nights which we thought was gorgeous. Sitting... More 

Was this review helpful? Yes
RRR-GM, General Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Thanks for staying with us for your honeymoon and thanks for the wonderful review. We are delighted that you enjoyed both the Garden & Ocean Wing rooms and that you had a memorable holiday at Rasa Ria, regards Timothy Wright More 

Questions? Get answers from hotel staff and past guests. Ask a question

3,153 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3111)
Viewed
Hotel & grounds (604)
Viewed
Pool/beach area (552)
Viewed
View from room (234)
Viewed
Room/suite (385)
Viewed
Dining (227)
Viewed
Business center/function rooms (18)
Viewed
Bathroom (43)
Viewed
Family/play areas (23)
Viewed
2:22
Videos (2)
Viewed
Other (1023)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (8)
Viewed
View from room (2)
Viewed
Pool/beach area (10)
Viewed
Business center/function rooms (3)
Viewed
Dining (4)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay