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Shangri-La's Rasa Ria Resort


Hotel class 5.0 of 5
Pantai Dalit Beach | P.O. Box 600, Kota Kinabalu 89208, Malaysia
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Reviews you can trust

90% Recommend
4.5 of 5 stars 535 reviews
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By trip type
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[ Date ] [ Rating ]
PERFECT!!!
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5 of 5 stars
DWANL   1 contribution
HK
Nov 26, 2009 | Trip type: Couples New
1/1 found this review helpful

We've stayed at the Rasa Ria for 5 days and absolutely loved it !!! Didn't start off very smoothly, I was furious when they can't locate our booking on arrival at the airport. But the staff - Leslie was very helpful and ensured us things will be sorted by the time we get to the hotel and arranged the transport... more

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5 of 5 stars
Fi-W-Scotland   16 contributions
Scotland
Nov 24, 2009 | Trip type: Solo travel New

Spent an amazing 3 days at Rasa Ria. We have stayed at some great hotels in our time, but this has to be my favouite (so far). We did upgrage to the Ocean Wing, and it was well worth it. There was a pool for just the 90 rooms here, rather than shared by 300 in the main wing. The... more

WOW
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5 of 5 stars
crosscountrykiwi   3 contributions
Auckland
Nov 23, 2009 | Trip type: Couples New

Right this place rocks… well if you make the choice to upgrade to the ocean wing that’s right upgrade!!! No doubt you have travelled a long way to be here what a little more to have the piece and quite of the ocean wing. The place is amazing but when we looked though the other side of the hotel noticed... more

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5 of 5 stars
mackEdinburgh   5 contributions
edinburgh
Nov 21, 2009 | Trip type: Couples
1/1 found this review helpful

The best welcome we've had to an hotel. Staff very friendly, food excellent, hard to ask for more. Location is out of town, so you realy want to go there to relax or hire a car. We saw two baby orang utans (there is a modest charge for this, and for the jungle night hide- both a very short walk... more

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4 of 5 stars
szekit   8 contributions
Hong Kong
Nov 21, 2009 | Trip type: Couples
1/1 found this review helpful

I was only able to take 3 days off from work, and was in need of some sun & beach. I've never been to Kota Kinabalu (KK) before and it so happened that some good value packages were available. In KK you can select either the Shangri-la Tanjung Aru which is very close to the airport, or the Rasa Ria... more

Superb staff
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5 of 5 stars
jambo38   31 contributions
edinburgh
Nov 21, 2009 | Trip type: Couples
4/4 found this review helpful

We arrived at the hotel after a long transfer and were greeted by a wonderful hostess from reception, asking us to be seated in the soft chairs nearby, offering us a cool drink and ensuring that she did the check in for us whilst seated...no standing at reception at this hotel! We were in a garden room which was large... more

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3 of 5 stars
mmhhdd   13 contributions
uk
Nov 17, 2009 | Trip type: Couples
0/1 found this review helpful

Great hotel and even the basic rooms are stunning. But only one pool for that the standard rooms can use, which is full of children and slides. Needs a second pool (adults only) that all guests can use. Staff were helpful but never seemed to be going out of their way. Great beach and sunsets. Very nice but 3 days... more

Management response from
RRR-GM, Timothy Wright, General Manager

Thank you for your review and feedback. We have noted on your comments regarding the quality of service from our staff and will take this as an avenue for further retraining. We hope to welcome you back to our resort.

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5 of 5 stars
bayes   15 contributions
Melbourne, Australia
Nov 17, 2009 | Trip type: Family
1/1 found this review helpful

Arriving at the hotel we were greated with a gong. Check-in was immediate and one-to-one in a lounge setting with a cool drink and face towel. Service was impeccable from beginning to end. Had room service on first night as room is wonderful (garden view), with lounge area down a step and a deep balcony with lovely view of palms.... more

Management response from
RRR-GM, Timothy Wright, General Manager

Thank you so much for your review of your recent stay with us. We are happy to note that your overall staying experience was great and you are happy with the services provided by our staff. We are pleased to note as well that your daughter had great fun at our kids club and the lighting ceremony. We have recently...

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5 of 5 stars
AdelaideAudrey   1 contribution
Adelaide
Nov 17, 2009 | Trip type: Family

Took my elderly mother on a holiday. Thought that sitting by the pool doing nothing would be ideal...and it was! From our midnight arrival (still received the complimentary drink) to our departure I could not fault the service, the hotel and the amenities. I especially loved raising my yellow flag whilst lounging by the pool and having my first glass... more

Management response from
RRR-GM, Timothy Wright, General Manager

Dear AdelaideAudrey, We are pleased to learn you had a wonderful holiday with us and are pleased with our service standards. We are glad to note as well that you enjoyed the many tours and activities in the resort. We look forward to welcoming the whole family back in the near future.

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5 of 5 stars
digitium   14 contributions
Singapore
Nov 17, 2009 | Trip type: Family
1/1 found this review helpful

We've had beach holidays before, but nothing prepared us for our first Shangri-La Beach Holiday. The rooms are definitely pricey, especially on the newer wings of most Shangri-La hotels, but they are more than worth the price. We arrived 2 days earlier than my parents, and having enjoyed the large room with super-large balcony and "open-air" bath that was large... more

Management response from
RRR-GM, Timothy Wright, General Manager

Warmest greetings from Shangri-La’s Rasa Ria Resort! Thank you so much for staying with recently. We are pleased to learn that you had a wonderful holiday with us at Rasa Ria Resort and you appreciated our Ocean Wing. Glad you enjoyed the breakfast as well. We will certainly share your comments on The Japanese restaurant with our Chef. Happy to...

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Shangri-La's Rasa Ria Resort Also Known As

  • Shangri Las Rasa Ria Hotel
  • Shangri La Rasa Ria
  • Rasa Ria
  • Shangri La Rasa Ria Resort
  • Rasa Ria Resort
  • Shangri Las Rasa Ria Resort
Address: Pantai Dalit Beach | P.O. Box 600, Kota Kinabalu 89208, Malaysia