We had a lovely 5 night stay at the Shangri-La Rasa Ria resort, and overall we had a great time. The only one complaint was that for this standard of hotel, the service was definitely not up to par. Everyone was very nice and polite, but it does not seem that they are well trained on how to provide the... More

After 4 nights at Tajung Aru, we came here for a 3 night stay. The welcoming was warm and the pool was great but the service lacked compared to Tajung Aru and other Shangri-La. We waited for meals a lot, the pool cafe left me feeling severely ripped off and angry. The house keeping was very random, one day 6... More

We are having a great time, the kids are loving our stay here but it doesn't live up to many other reviews or the brand. The positives - clean beach, great pool, Kids have asked to go to the kids club, they especially have enjoyed the lighting ceremony, food in the evenings is good, Friendly and helpful staff, Quiet property... More

Spent 3 nights here mid April on leg 3 of our first long haul holiday. Have to say we had high expectations as a friend had stopped here previously and could not rate it high enough. We were not disappointed. Beach, pool, food, attention to detail was second to none. Sea view room had beautiful view and was very spacious.... More

Traveled with our toddlers stayed in the main building (garden) with sea-view room. For the most part everything was adequate but nothing really blew us away. The highlights would include the clean beach and the pool area which were child friendly and nicely laid out. We did do the Orangutan walk and signed up for the fireflies tour but was... More

We stayed here for 4 nights at the end of our tour of Borneo. We planned to chill out and relax. Not disappointed at all. I excellent experience all round. Great hotel, fantastic staff, brilliant rooms and fantastic food. Just a acknowledgment to the pool staff who work tirelessly all day looking after the guests in the Ocean View area.... More

The hotel was chosen because of the sanctuary for the Orang Utans which was a high light of our stay when we went to see them. The setting of the hotel is just beautiful and the beach could not have been better. The facilities within the hotel are great with something for everyone. We were first greeted with a huge... More

We have just stayed in an Ocean View room for five nights. We had a very relaxing time and felt no need to leave the resort. Five nights seemed the right length of time to stay for us. Our room was on the top floor and was very comfortable. The sun bed on the balcony was great for relaxing on... More

Similar to all the other glowing reports of the Rasa Ria, this is a delightful resort to enjoy for a few days of toal relaxation. The Ocean Wing, whilst costing a bit more provides a more luxurious stay. The building works going on next door where they are constructing an additional wing did not inconvenience us as they are only... More