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Kota Kinabalu

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Hotel class 3.0 of 5
No. 4 Lorong Api-Api 3 | Api-Api Centre, Kota Kinabalu SA 88000, Malaysia
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Reviews you can trust

79% Recommend
3.5 of 5 stars 45 reviews
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By trip type
All (45)
[ Date ] [ Rating ]
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2 of 5 stars
sparkg   1 contribution
Malaysia
Dec 11, 2009 | Trip type: Business, Solo travel

I stay here very frequently due to the location but will not be checking in too soon again mainly due to the terrible service especially from the front desk. Slow and staff don't seem to pay much attention. Something needs to be done about the queing system during check in/out and more signage is needed in this respect also. The... more

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3 of 5 stars
GaryInTheU   8 contributions
Birmingham, United Kingdom
Dec 7, 2009 | Trip type: Couples

For the rate that you pay this hotel ticks all the boxes. A lot of the so called better hotels are to far out of kk city centre. Shangri la-risa will cost £20 each way in a taxi. Shangri la-risa is great to see the Urang utan you can get quite close to them.Was told by others Sepilok was very... more

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4 of 5 stars
rjasmin   39 contributions
Dec 7, 2009 | Trip type: Friends getaway

Quite impressed with this hotel. Room was clean and spacious. Even though i booked a standard room (not sea view), i get to see the sea from my room because the window was at the side hence you still get to enjoy the view. Location was good because it is near the city centre; Warisan Square, the waterfront, the markets.... more

good stay
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3 of 5 stars
jedimasteruup2000   2 contributions
kota kinabalu
Nov 15, 2009 | Trip type: Business, Solo travel

very convinenct and near to places of happening. good for travellers and family alike. more

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3 of 5 stars
KJ72   7 contributions
Brisbane
Oct 30, 2009 | Trip type: Couples

We have just returned from a trip to KK & the Promenade. The hotel was fine, the service was fine, the included breakfast was great with western & Asian food & lots of it, staff were excellent. BUT !!! Every morning the public areas ie. the halls on the accomodation levels had a terrible smell of sewerage between 7am &... more

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5 of 5 stars
RaymondO2   1 contribution
Puerto Princesa, Philippines
Oct 29, 2009 | Trip type: Friends getaway

A great hotel and has everything, internet, great food and a professional staff. It's in the center of KK and walking distance to everything from beach to restaurants. The restaurant is one of the best I have visit. Chinese, Malay and international food. Even they not serve pork, you will enjoy it. The rooms are big and cost around 210... more

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4 of 5 stars
mikinano   5 contributions
Singapore
Oct 24, 2009 | Trip type: Friends getaway

As what others has commented, this hotel is very clean, walking distance in the city center (massage place, market, Ocean Seafood Village, etc.) excellent customer service by the hotel, I really enjoy my stay at Promenade KK. Simple room with sea view provides clean pillows and bed linen, good lighting, bathroom is clean. Free WIFI at lobby only. Hotel facade... more

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4 of 5 stars
sirlaughsalot   3 contributions
Dublin, Ireland
Oct 4, 2009 | Trip type: Couples

Hotel had just recently been refurbished and was still in the process. Hotel staff were quite helpful, and very efficient. The pool was closed at the time so we had access to a pool belonging to apartments just next door which was huge, but had no sun-loungers, I assume their own pool has re-opened by now! Hotel is a 5... more

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4 of 5 stars
dunmetiel   6 contributions
Malaysia
Jul 17, 2009
1
person found this review helpful

My stay in Promenade was with my mother and boyfriend. We came at a time when the hotel was still undergoing renovation, so our first impression of the hotel's facade was not very good. While waiting for our room to be ready, we decided to have lunch at the restaurant. The service at the restaurant was really poor and slow,... more

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3 of 5 stars
kperuma   3 contributions
Kuala Lumpur
Jun 15, 2009 | Trip type: Couples

This my first trip to KK with my hubby and with another couple...we arrived very early to the hotel, due to that the hotel unable to allocate any room for us.However the gup at the recp was really helpful and promises to us, he will try his best to get ready our room atleast one room for refresh by 12pm.... more

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Promenade Hotel Also Known As

  • Promenade Hotel Kota Kinabalu
  • Promenade Kota Kinabalu
Address: No. 4 Lorong Api-Api 3 | Api-Api Centre, Kota Kinabalu SA 88000, Malaysia