For the rate that you pay this hotel ticks all the boxes. A lot of the so called better hotels are to far out of kk city centre. Shangri la-risa will cost £20 each way in a taxi. Shangri la-risa is great to see the Urang utan you can get quite close to them.Was told by others Sepilok was very... more

Quite impressed with this hotel. Room was clean and spacious. Even though i booked a standard room (not sea view), i get to see the sea from my room because the window was at the side hence you still get to enjoy the view. Location was good because it is near the city centre; Warisan Square, the waterfront, the markets.... more

very convinenct and near to places of happening. good for travellers and family alike. more

We have just returned from a trip to KK & the Promenade. The hotel was fine, the service was fine, the included breakfast was great with western & Asian food & lots of it, staff were excellent. BUT !!! Every morning the public areas ie. the halls on the accomodation levels had a terrible smell of sewerage between 7am &... more

A great hotel and has everything, internet, great food and a professional staff. It's in the center of KK and walking distance to everything from beach to restaurants. The restaurant is one of the best I have visit. Chinese, Malay and international food. Even they not serve pork, you will enjoy it. The rooms are big and cost around 210... more

As what others has commented, this hotel is very clean, walking distance in the city center (massage place, market, Ocean Seafood Village, etc.) excellent customer service by the hotel, I really enjoy my stay at Promenade KK. Simple room with sea view provides clean pillows and bed linen, good lighting, bathroom is clean. Free WIFI at lobby only. Hotel facade... more

Hotel had just recently been refurbished and was still in the process. Hotel staff were quite helpful, and very efficient. The pool was closed at the time so we had access to a pool belonging to apartments just next door which was huge, but had no sun-loungers, I assume their own pool has re-opened by now! Hotel is a 5... more

My stay in Promenade was with my mother and boyfriend. We came at a time when the hotel was still undergoing renovation, so our first impression of the hotel's facade was not very good. While waiting for our room to be ready, we decided to have lunch at the restaurant. The service at the restaurant was really poor and slow,... more

This my first trip to KK with my hubby and with another couple...we arrived very early to the hotel, due to that the hotel unable to allocate any room for us.However the gup at the recp was really helpful and promises to us, he will try his best to get ready our room atleast one room for refresh by 12pm.... more