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All 92 Kota Kinabalu hotels

The Palace Hotel Kota Kinabalu

4.0 of 5 Hotel   |   No 1 Jalan Tangki, Kota Kinabalu 88100 , Malaysia (Formerly Berjaya Palace Hotel)
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The Palace Hotel Kota Kinabalu
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Ranked #24 of 92 hotels in Kota Kinabalu
A recent review
3 of 5 stars reviewed 2 weeks ago
44Sheila Camborne, United Kingdom
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140 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Camborne, United Kingdom
16 reviews 16 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nights. The first room in the basement was very musty so we asked to be moved. The second room they realised had a power fault so they upgraded us to the 3rd floor. The room was comfortable and clean but the air con was so loud it was difficult to sleep. The desk and lobby... More

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Top Contributor
60 reviews 60 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for three nights with a night away in the middle to go to climb mount kinabalu. The hotel happily looked after our luggage for us. Check in was simple and our rooms both times were spacious and clean. Breakfast buffet is good, especially the egg chef. However we thought breakfast went until 1030 and so after climbing... More

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Rotterdam, The Netherlands
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed in the palace hotel twice and really enjoyed our stay. Its a nice location away from the noise with a convenient free shuttle service to the centre of kk. The pool and fitness area are great. We were lucky to be upgraded the first time due to a administration error which they handled quickly and professionally, great service... More

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Haverfordwest, Wales, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 15, 2014

Check-in was friendly and simple and the lobby staff were very nice. The room was large, but very tired and worn. There were quite large gaps between the window and the walls and, as we had a room overlooking the pool and the trees, this was a little problematic - I'm quite a delicacy for bugs and skeeters. The breakfast... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 11, 2014

We picked this hotel because it was near to the airport as we had a plane to catch the next morning. The room has modern furnishings but a bit small-ish. Walls are probably thin because we could hear what was going on in the room next to us and the hallways. Otherwise, very clean and the breakfast buffet is great.... More

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 22, 2014

We had an event in this place. While we were carrying instruments into the hotel, they want us to use their back lift and not their lobby, which was ok. But when asked for a trolley to carry the stuffs, their staff said that they don't have any. Even worse, their staff did not lift a finger or even to... More

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Kota Kinabalu, Malaysia
1 review
2 of 5 stars Reviewed May 30, 2014 via mobile

Based on my personal experience, this hotel is below expectation. Not very cooling air conditioner, toilet flush doesn't work well, television is way too small, no wifi available on the room. Should have choose the other hotel than this though but the location is pretty okay, will only choose this one again if there's no available hotel on kota kinabalu.... More

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2014

Date: 12/05/14 Room condition: comfortable n spacious room..just average decoration..dont have water pipe hose in bathroom..door lock should be check n repair.. Check in n out: friendly staff n fast process..need to pay RM50 for deposit.. Overall: Not bad..but still need to improve to be the best in kk..

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Selangor Darul Ehsan
Top Contributor
54 reviews 54 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed April 23, 2014

Let me clarify the title. Sometimes, the hotel lobby may not look anything nice, but the room is great. However, in this case of The Palace Hotel KK, while the lobby is modern, the Palace Suite is nothing like the lobby. Conventional, dirty, small and only 2 power plugs in the room. Come on? Whatever I have viewed on the... More

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Tamworth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 3, 2014

When we arrived they put us in a room in the basement next to the function room. Our view was a car park and there was a very loud disco going on. We complained and they moved us to the fourth floor for about £40. The wifi wasn't working on our floor but the room was fine. Comfy bed, nice... More

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Additional Information about The Palace Hotel Kota Kinabalu

Address: No 1 Jalan Tangki, Kota Kinabalu 88100 , Malaysia (Formerly Berjaya Palace Hotel)
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palace Hotel Kota Kinabalu 4*
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Also Known As:
Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah

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Hotel & grounds (15)
Room/suite (18)
Dining (7)
Pool/beach area (2)
Bathroom (3)
View from room (1)
Other (12)

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
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#4 Best Value Hotel in Kota Kinabalu #8 Luxury Hotel in Kota Kinabalu
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  • At what time does the pool open each day?

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