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The Palace Hotel Kota Kinabalu

No 1 Jalan Tangki, Kota Kinabalu 88100 , Malaysia (Formerly Berjaya Palace Hotel)
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The Palace Hotel Kota Kinabalu
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The Palace Hotel Kota Kinabalu
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163 reviews from our community

Traveler rating
    29
    67
    46
    13
    8
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19
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miri, Sarawak, Malaysia
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 2 nights during the first two days of Chinese New Year since other hotels of out choice were fully booked. Since the price was cheap and we had to book 2 rooms for 2 nights, we decided to give this hotel a try, apart from the positive reviews on the breakfast. When we arrived at the... More 

Was this review helpful? Yes 1
Georgetown, Malaysia
Top Contributor
141 reviews 141 reviews
54 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed February 22, 2015

As my husband had several meetings nearby, this hotel was recommended for us. We were greeted by name on arrival, & Daphne at reception proved a valuable source of information & assistance during our stay, including booking a day tour & our early departure taxi. Our room was large, modern, light. Bed was comfortable, but only 1 armchair & 1... More 

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Hanoi, Vietnam
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 20, 2015

Inside is a lovely friendly hotel, staff can't help enough. Food in the restaurant is great and not too pricey. Swimming pool was adequate though they lost the sun around 3. Rooms were clean and beds were very comfortable.

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Argentina
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 3, 2015

This hotel has something that most hotels want. That is staff that make the client feel at home and do things with a friendly natural smile. Management certainly knows how to select the right people for the job. The pool is a great place to spent your time between tourist trips. It is a great pool in a very pleasant... More 

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Top Contributor
86 reviews 86 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 17, 2015

We decided to treat our selves with a better hotel than our usual hostels during our 6 months trip around asia. We spent Christmas and new years at the palace hotel. Everything was great. I have no complaints what so ever. We had a room with no window and breakfast included. The room was spacious, fresh and homey. The housekeeper... More 

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Newcastle, New South Wales, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2015

We booked this hotel on the day when we realised there was no power at our original accommodation. The staff were fantastic, very accommodating. Especially one waiter, Arieff. He went above and beyond, taking us to see the sunset over the beach, and on his own personal tour of the city, showing us a local's perspective when he'd finished work... More 

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Senior Contributor
26 reviews 26 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 26, 2014

The hotel actually exceeded any expectation i had with the value-for-money price that they'd offered. Free parkings & breakfast were very good, as well as friendly staff. Well except for that pool boy though. He only gave us 1 towel for 2 persons after looking up & down on us & said that it's 'hotel policy'. Which was fine except... More 

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 17, 2014

Family from Australia including 2 kids stayed in adjoining rooms Kids Loved the pool and buffet and the karaoke bar was a hit The distance from the city centre was a little bit of a walk but there was a shopping centre across the road, there is a courtesy bus a few times a day into the city but taxis... More 

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Calgary, Canada
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 17, 2014

We booked this hotel for 5 nights on Dec. 11 with 4 guests. Although the location is further from the city centre, we chose it because of the nice pool and, what we thought would be a quiet location. However, this is a very busy hotel - of the 5 nights we stayed, there was 2 weddings, a class reunion,... More 

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Muscat, Oman
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 8, 2014

in deed appearance is deceptive. This uninspiring looking building is a wonderful place to stay. i stayed in this hotel fo 3 days nd 4 nights. the rooms are spacious nd clean. u can see the "tropical forest" behind the hotel. i enjoyed the hospitality. Oh,yes, and the food.

Was this review helpful? Yes 2
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