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All 92 Kota Kinabalu hotels

Shangri-La's Tanjung Aru Resort & Spa

5.0 of 5 Resort   |   20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
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Ranked #3 of 92 hotels in Kota Kinabalu
A recent review
4 of 5 stars reviewed today
hopeandfury Hong Kong, China
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2,104 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (451)
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English first
Hong Kong, China
2 reviews
4 of 5 stars Reviewed today NEW

Good experience overall Club floor in Kinabalu wing well worth the money esp. the club lounge Food quality is average Service staff are generally good but training doesn't seem consistent. One lady in club lounge suggested I get my non fat latte by adding skimmed milk to black coffee! Thanks to Sonia for saving the day and getting me a... More

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Kobe, Japan
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Big fans and users of Shangri-La hotels...had our wedding reception there a few years back. Had booked suite in Kinabalu wing, club. Agreed upon arrival to upgrade (with cost) to a larger suite in Tanjung wing far from the recently added and super noisy kids pools/slides area. Hotel has clearly aged...it shows everywhere. Room was not the quietest but ok.... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Customer service was very good. Injured myself during the trip and hotel was extremely accomodating taking me to the doctor and then hospital. Many thanks to Nurul Service Manager at Rasa Ria and drivers including Geoffrey from Tanjung Aru. Despite injury, service and amentities offered by Tanjung Aru made for a pleasant and enjoyable holiday.

Review collected in partnership with shangri-la.com

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Exeter, United Kingdom
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have had the good fortune to stay in several five star hotels over the last few years. While this resort has some areas for improvement, overall we found this to be of a high standard and a pleasant experience. Here are the good points of staying at this hotel: 1) the staff are extremely friendly and welcoming- the service... More

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Manila, Philippines
1 review
5 of 5 stars Reviewed 4 days ago NEW

Was supposed to stay on the Tanjung Aru Seaview King but was so happy we took the upsell and changed to a Kinabalu Wing Club Room. The rate difference is so worth it. Very good service, awesome personalized greeting for our anniversary and great amenties. The whole resort is a WOW! Hope to return soon!

Review collected in partnership with shangri-la.com

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Kota Kinabalu, Malaysia
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Had quite a pleasant stay at the room of the horizon club floor early this year. The room was clean and confy. Love their beach and views from room. A good place to relax when ones wish to laze around and enjoy vacations with calm and peace. Am a member of the hotel group and have been staying in the... More

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Happy Valley, Hong Kong
1 review
2 of 5 stars Reviewed 4 days ago NEW

The quality of service, food and cleanliness at this hotel was not what we expected from the Shangri-La brand. We had to make numerous complaints and requests for even basic things such as room service menus.

Review collected in partnership with shangri-la.com

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Singapore, Singapore
5 reviews 5 reviews
4 of 5 stars Reviewed 5 days ago NEW

We came here just after climbing mount Kinabalu looking for a bit of luxury. Like any Shangri-La property, it delivered. We had an admittedly dreadful experience in the restaurant Peppino, beginning with the waiter asking us if we were sure we wanted the bottle of champagne we had ordered because it was "very expensive"; it wasn't expensive enough to pull... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We did not believe the accomodation, facilities or service deserved a five star rating. Kids club does not provide activities to cater for 9-12 year olds. The pool isn't big enough to cater for the guests. There isn't an adults only pool, just a rope across the pool. Room service was slow, cold and one meal not cooked propetly -... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 3
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Shangri La for 2 nights. We asked for a quiet room & were given a room overlooking the chip & put area & a bit of the ocean. Really quiet but perhaps not the best view from the hotel the rooms overlooking the pool area have great views but can be noisy. We didn't have children... More

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Hotel Summarization (Beta)

What travelers say

  • Sunset Bar(88)
  • Rasa Ria(64)
  • Club lounge(28)
  • Taxi ride(18)
  • Swimming pool(14)
  • Very good(5)
  • Mountain view room(4)

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
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Also Known As:
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah

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Pool/beach area (294)
Room/suite (238)
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Hotel & grounds (404)
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Hotel & grounds (6)
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Dining (1)
Other (6)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Kota Kinabalu #2 Business Hotel in Kota Kinabalu #2 Spa Hotel in Kota Kinabalu #2 Luxury Hotel in Kota Kinabalu #2 On the Beach Hotel in Kota Kinabalu #3 Romantic Hotel in Kota Kinabalu #3 Family Hotel in Kota Kinabalu
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Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 
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