We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La's Tanjung Aru Resort & Spa

5.0 of 5 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Hotel website
Hotel deals
Special Price
35% off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Shangri-La's Tanjung Aru Resort & Spa
Professional photos View all
Browse nearby
Shangri-La's Tanjung Aru Resort & Spa
Write a Review

2,414 reviews from our community

Traveler rating
    1,389
    696
    214
    71
    44
See reviews for
764
949
46
87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (536)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (2414)
  • Mar-May only
    (627)
  • Jun-Aug only
    (668)
  • Sep-Nov only
    (631)
  • Dec-Feb only
    (488)
All months
Sydney, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars NEW

Our great opinion of the hotel started upon the airport transfer, where we were welcomed with cold towels, offered water and escorted to our air conditioned limousine. There were very friendly and professional staff in all areas of the hotel, much better than staff at their sister hotel at Rasa Ria. You were always greeted and welcomed on arrival to... More 

Was this review helpful? Yes
Singapore
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Came for a two hour meeting in KK and stayed 4 days. The hotel staff, facilities and the seafood restaurant down the road made a great and relaxing "meeting". As others have said, breakfast can be a bit of a nightmare but once one understands that those causing the nightmare cannot help themselves, well ...

Was this review helpful? Yes
Shanghai, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a great time at tis resort. we were there for 6 days and we enjoyed every minute of it. The hotel arranged island hoping trip for us that was very well done. There is plenty to entertain the kids and excellent baby sitting service.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Labuan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I can't believe we haven't been here sooner. This is possibly the best getaway destination for families in this region. For the kids, the play centre can keep them occupied for the whole day. The outdoor activities are first-class - water bomb, fun water slides, pools galore. It just never ends! The food and buffet selection was up to class... More 

Was this review helpful? Yes
Shanghai, China
Top Contributor
65 reviews 65 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited this resort with another family after some days in Borneo's rainforests and it was exactly what we (and the kids) needed. We were there during Chinese New Year holidays and were told the place was 100% occupied, but actually it did not feel like it. That's a perk - the grounds are sprawling so there is plenty of space... More 

Was this review helpful? Yes
Hong Kong
Top Contributor
53 reviews 53 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We're booked into the Deluxe Seaview Suite -- Kinabalu Wing for 6 days 5 nights. When I booked through the travel agent, I was told it's all full. As I am their Golden Circle member, I tried their membership hotline and was told that's the last one available cos it's CNY peak season. As the major travel websites give the... More 

Was this review helpful? Yes 5
Hong Kong, China
Top Contributor
61 reviews 61 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located about 15 minutes away from the Kota Kinabalu airport. The taxi service from hotel to the resort was reasonable around 50RM - 100 RM depending on the type of cars. the 50RM taxi was quite comfy so no need to splash out there. Really positive: it was our anniversary and I mentioned it in my booking... More 

Was this review helpful? Yes 1
Shanghai, China
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 7 nights, we had two rooms with connecting doors. The rooms are big and fresh. The beds are big but little hard. The pool area is very good, you have an adults pool and a pool for the kids. You also have water play area with tree different sliders. You can rent jet ski and other water... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at Tanjung Aru resort for 4 days & 3 nights, we really enjoyed ourselves, the service was really detailed from the minute we arrived at the hotel lobby to check in. It was also pretty good value for money! The only thing that disappointed us was the food at the hotel, we ate at the "Joe's" restaurant at... More 

Was this review helpful? Yes
Shangrila_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear TheFoodie8, Thank you for taking the time to write this review. While we are happy to hear that you had had a pleasant stay with us, we are sorry that some of our services and products did not meet your expectations of us. We will strive to improve ourselves continuously and look forward to welcoming you back one day... More 

Jandakot, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After spending 4 nights at the Shangri la Rasa Ria we booked 3 nights at this beautiful resort the Shangri la Tanjung Aru staying in a Seaview Room in the Kinabalu Wing. The room is very clean & well appointed with lovely views of the ocean & the beautiful gardens of the resort. We thoroughly enjoyed our stay here. The... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Shangri-La's Tanjung Aru Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Sunset Bar(45)
  • Rasa Ria(29)
  • Club lounge(18)
  • Taxi ride(8)
  • Very good(5)

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, HotelTravel.com, Hotel.de, getaroom.com, Despegar.com, Travelocity, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Hotel Style:
#1 Top resorts Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 On the Beach Hotel in Kota Kinabalu
#2 Luxury Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Romantic Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu

2,052 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2026)
Viewed
Pool/beach area (345)
Viewed
Room/suite (256)
Viewed
View from room (181)
Viewed
Hotel & grounds (455)
Viewed
Dining (109)
Viewed
Bathroom (45)
Viewed
Business center/function rooms (8)
Viewed
Family/play areas (16)
Viewed
2:31
Videos (2)
Viewed
Other (609)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (5)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay