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Shangri-La's Tanjung Aru Resort & Spa

5.0 of 5 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
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Shangri-La's Tanjung Aru Resort & Spa
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Shangri-La's Tanjung Aru Resort & Spa
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2,386 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tyne & Wear
Top Contributor
52 reviews 52 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Quite a busy resort and conference hotel set in an idyllic location some 8 km outside Kota Kinabalu City Centre Excellent swimming pools for either kids or adults- with a mini water park for children and infinity style pool for adults Staff are brilliantly customer focused - if budget can stretch then try the executive lounge whereupon you can have... More 

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Kota Kinabalu, Malaysia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Warm welcome is an understatement - they went ALL out from the moment we drove up. Someone directed us to the check in counter. Drinks arrived while we were checking in. Special iced Milo in those small boxes for the kids - this was a BIG thumbs up! The room was specious with a breathtaking sea view yet close enough... More 

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Contributor
16 reviews 16 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Lovely hotel, very in keeping with the place Staff were very helpful and very happy and polite Clean hotel, little bit dated on the entertainment front but we weren't there to watch singers. Lovely pool (just as well as the sea was not inviting, very murky) Good place to just relax and unwind in between excursions and exploring

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Thornybush Private Game Reserve, South Africa
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A beautiful resort located in a stunning location, with great facilities and situated close enough to the city for easy access, but far enough to be away from the 'hustle and bustle'. We spent days relaxing at the hotel between busy touring, because it was absolutely fantastic. Our 2 and a half weeks here were the most memorable ones, thanks... More 

Was this review helpful? Yes 1
Gyeongju, South Korea
1 review
5 of 5 stars Reviewed 1 week ago NEW

The best service, room conditon, Kindness of the staff. Several activities are available at the pool. I really enjoy there. Kinabalu room is a little far from the pool. If you have children, I recommend the Tanjung room.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

What an awesome place this is. From the point where they open our taxi door, everything about thier service is exceptional. We were greated nicely by thier helpful staff and lead us all the way to the front counter. Front desk staff was very quick and we were served a welcoming drink and a cold face towel to refreshen up.... More 

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liverpool england
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It was the staff at this hotel that made the whole experience fantastic. From checking in at reception we were taken to the comfy sofas on the lobby, given cold channels which smelt amazing, to cool us down and freshen up. We travelled with 3 children and we were all given drinks and made such a fuss of. The housekeeper... More 

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Wolverhampton, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky enough to visit Beautiful Sabah and stay at the Shangri La Tanjung Aru in Dec for two weeks we booked the transfer car from the airport to the hotel( before arrival) as we had a long flight from the U.K. Instantly we were HOME! The airport staff, the driver were immediately friendly and helpful it was so... More 

Was this review helpful? Yes 4
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A beautiful location with stunning views. We treated ourselves and booked a Tanjung Aru Club Suite with all the extras and timings. Private luxury pickup from the airport, taken straight to our suite by the assistant manager with an inform check in service. The staff were fabulous, nowhere did we go without friendly greetings and offers of assistance from the... More 

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Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we were there 3 nights.The hotel itself was nice,and hotel ground was beautiful and view from the lounge was great.But!!! the room was not great as i think, in my room the toilet was not flushing and a bit dirty.It was disappointed.Only good things is staffs ,they were really polite,friendly and helpful.

Was this review helpful? Yes 2
Shangrila_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Newton H, Thank you for your review. I am very sorry that our product did not meet your expectations. We will strive harder to improve ourselves so that we do not disappoint you when you return to our resort next. We look forward to serving you again soon. Yours truly, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort... More 

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Hotel Summarization (Beta)

What travelers say

  • Sunset Bar(52)
  • Rasa Ria(38)
  • Club lounge(18)
  • Taxi ride(9)
  • Very good(5)

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Shangri-La Hotels and Resorts, Hotels.com, HotelTravel.com, Hotel.de, AsiaRooms, Travelocity, Odigeo and Tingo so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Hotel Style:
#1 Top resorts Hotel in Kota Kinabalu
#2 Luxury Hotel in Kota Kinabalu
#2 Romantic Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 On the Beach Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu

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