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All 92 Kota Kinabalu hotels

Zara's Boutique Hotel

3.0 of 5 Hotel   |   Harbour City, Kota Kinabalu | Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100, Malaysia
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58%
Ranked #25 of 92 hotels in Kota Kinabalu
A recent review
3 of 5 stars Reviewed March 28, 2013
CONWAY177 SUNNY SOUTHPORT
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62 people have reviewed this hotel

Traveler rating
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    6
    3
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12
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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There are newer reviews for Zara's Boutique Hotel
See the most recent reviews
SUNNY SOUTHPORT
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 28, 2013

first trip to kk and stayed here for three days. the reception area is fine, the staff are smart, but the rest of the hotel and the customer service is lacking. perhaps we expect to much, we were not even shown to our room, given the number and off you go. then when we got there the safe would not... More

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1 review
5 of 5 stars Reviewed March 28, 2013 via mobile

During my weeklong stay, I was impressed with the quality of service at the hotel. It is maintained and operated by women supported by male nighttime security staff. The facility was clean and quiet. The location is close to a major resort and a short taxi ride to shipping centres and the main city area. There are many local food... More

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kuala lumpur
Top Contributor
91 reviews 91 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 26, 2013

I chose this hotel because I read that it was female only staff and that somehow appealed to me. Also the pictures looked nice, and it seemed great value for the location. I was slightly disappointed by the state of my room on arrival, although basically clean it was somewhat shabby and ill kempt. Honestly having walked around the entire... More

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ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

First and foremost we would like to thank you for staying with us. Thank you for taking your valuable time to give us some constructive comments and we appreciate that you have highlighted our hotel being safe, quiet and reasonably priced. That is the primary objective that we would like to achieve. That is to provide a clean, safe, convenient,... More

1 review
4 of 5 stars Reviewed March 22, 2013 via mobile

Staying here for company event. realise its a good place, Good location and suitable for guest that needs parking! Spacious room and friendly staff Near Times Square. Place for clubbing or night life. Also near Sutera harbour, where u can hoop for island trip!

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Tawau, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 5, 2013

I will be back! Thats what I said to the lady @the receptionist in October last year. I did come back, just recently-February. Again traveling solo on business. I simply like the ambience/loction. Easy to get food. Clean room & the staffs are very helpful & friendly. Will I be back to stay here again? Definitely...I am coming back again... More

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Hanoi, Vietnam
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 17, 2013

We (3 couples) had many issues during our two separate nights stay at the Zara Hotel. (Mountain climb in between) The first night in the standard double rooms wasn't so bad - problems were noisy electrical circuit box buzzing away all night as well as noisy air conditioner. The main problems were on our return (even after informing the staff... More

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ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

First and foremost we would like to take this opportunity to thanked you for staying with us. We sincerely apologize for any shortcomings that you may have encountered due to arriving during the busiest time of the year. Kota Kinabalu has never experienced this magnitude of tourist arrival during the busiest time of the year namely Chinese New Year. We... More

Singapore
1 review
4 of 5 stars Reviewed December 27, 2012 via mobile

Came with my family and the four of us are very pleasantly surprised by the excellent and quality service provided by the staff.very efficient and prompt in making us feel at home. The family suite we booked comfotably accomodated the 4 of us and I must add, best kept secret in Sabah. The location is near the city and the... More

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Tawau, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 27, 2012

Loved it! for its perfect location & ambiance. With ample restaurants to choose from to having/enjoying the mountain (view) from my room. Yes.. you have an option to stay in a room with mountain view or city view. The hotel although not really in the city centre (its within walking distance or 5 mins drive to City center) still is... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 31, 2012

Stayed with my sisters in the Family Suite for relaxing over the weekend. The room is very clean and my gosh....huge! We can hold a party in there. Lol. The only hotel in Sabah with only female staff. No parking problem and safe to park cars. No worries on food as there are so many restaurants and not forgetting a... More

Was this review helpful? Yes 1
Sabah
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 3, 2012

Great hotel with great location. Only i was quite surprise to discover tons of empty water bottel inside on of the bottom compartmnt on my room. When i go to bthroom and use the water, it smells like sewage.firstly i tot it was my nose but i opt to take my shower at my friend house since i was goin... More

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ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

First and forecast we would like to thank you for your support. I would really appreciate if you kindly email me @ zarasboutiquehotel@yahoo.com with your name and room number and the date of your stay sir/madam, so that I can personally see to it that this matter is being investigated and resolved immediately. So far we have not received any... More

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Additional Information about Zara's Boutique Hotel

Address: Harbour City, Kota Kinabalu | Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Zara's Boutique Hotel 3*
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Also Known As:
Zara's Boutique Hotel Kota Kinabalu, Sabah

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style
#25 Top resorts Hotel in Kota Kinabalu
Hotel Class
Number of rooms
118

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