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Zara's Boutique Hotel

3.0 of 5 Harbour City, Kota Kinabalu | Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100, Malaysia
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Zara's Boutique Hotel
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69 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Zara's Boutique Hotel
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Melbourne, Australia
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 15, 2013

We were meant to stay here for several days but we left early due to a power blackout. The hotel, despite claiming it was quite new, was not built vey well and the bathroom sink leaked everywhere and the whole place looked rather shabby. During the power blackout we tried the emergency stairs only to find the door was locked... More 

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ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

Dear Valued Guest, We are somewhat surprised to see the unflattering review from this particular person after our kind gesture of giving a full refund for charitable purposes. Regarding her comment about the hotel being unsafe, it is completely erroneous as Belinda guided the group to the incorrect door despite the clearly mark signs in the hotel and was explained... More 

1 review
5 of 5 stars Reviewed May 21, 2013 via mobile

Great place to stay with many walking distance restaurants serving local delicacies, seafood and a convenient store that opens 24 hours. You don't have to worry about food. The hotel is serving basic but healthy breakfast and value for money. All staffs are friendly and helpful. We were impressed by the service we received throughout our stay. We highly recommend... More 

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2 reviews
5 of 5 stars Reviewed May 18, 2013

My family and I stayed at zara hotel for 1 night on 13 May 2013. We found the room was clean,comfortable.the room was quite large eventhough you add the extra mattress. Our room facing the view of water village and quite. It's suitable for relax after visit many places in kk city. Location near city and tg aru beach,many restaurant... More 

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Sandakan, Malaysia
1 review
5 of 5 stars Reviewed April 18, 2013

We enjoyed our stay at Zara's Boutique Hotel.My friend recommended the hotel and we were very pleased and would stay there again. It was close to the restaurant and airport.Rooms were clean and tidy.Very nice and helpful staff. It's good value for your money.

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Shah Alam
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 6, 2013

Stayed for 1 night which I glad that my friends and I only stayed for 1 night as the bathroom is awful and view from room was not nice. We highly anticipated the stay but was disappointed. Please do not expect view of Sutera Harbour, any yatch or even sea, which is far away. Overall, the room was OK with... More 

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Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2013

My partner and I stayed at Zara Hotel for the last week of February. We found the room was clean and comfortable, its just that the room are quite large for us. Internet is available at the hotel lobby and there are excellent eating places nearby. Overall we really enjoyed our stay and we'll be back again on this coming... More 

Was this review helpful? Yes 2
Top Contributor
56 reviews 56 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 28, 2013

first trip to kk and stayed here for three days. the reception area is fine, the staff are smart, but the rest of the hotel and the customer service is lacking. perhaps we expect to much, we were not even shown to our room, given the number and off you go. then when we got there the safe would not... More 

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1 review
5 of 5 stars Reviewed March 28, 2013

During my weeklong stay, I was impressed with the quality of service at the hotel. It is maintained and operated by women supported by male nighttime security staff. The facility was clean and quiet. The location is close to a major resort and a short taxi ride to shipping centres and the main city area. There are many local food... More 

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kuala lumpur
Top Contributor
110 reviews 110 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 26, 2013

I chose this hotel because I read that it was female only staff and that somehow appealed to me. Also the pictures looked nice, and it seemed great value for the location. I was slightly disappointed by the state of my room on arrival, although basically clean it was somewhat shabby and ill kempt. Honestly having walked around the entire... More 

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ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

First and foremost we would like to thank you for staying with us. Thank you for taking your valuable time to give us some constructive comments and we appreciate that you have highlighted our hotel being safe, quiet and reasonably priced. That is the primary objective that we would like to achieve. That is to provide a clean, safe, convenient,... More 

1 review
4 of 5 stars Reviewed March 22, 2013 via mobile

Staying here for company event. realise its a good place, Good location and suitable for guest that needs parking! Spacious room and friendly staff Near Times Square. Place for clubbing or night life. Also near Sutera harbour, where u can hoop for island trip!

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Additional Information about Zara's Boutique Hotel

Address: Harbour City, Kota Kinabalu | Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100, Malaysia
Phone Number:
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Zara's Boutique Hotel 3*
Number of rooms: 118
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Also Known As:
Zara's Boutique Hotel Kota Kinabalu, Sabah
Hotel Style:
#8 Best Value Hotel in Kota Kinabalu

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