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Zara's Boutique Hotel

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Harbour City, Kota Kinabalu | Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100, Malaysia
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1 room 1 guest
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73 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Zara's Boutique Hotel
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Kota Kinabalu, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 26, 2014

First of all, I'm not a picky/troublesome traveler and mostly i can go very well. HOWEVER...the pictures on travel websites do NOT accurately show this horrible, run down, dangerously located property. First, the hotel stay beside a dustry and noisy highway. It's dangerous and not convenience. The carpet at the corridor and room are smelly and not welly maintain. When... More 

Was this review helpful? Yes 3
ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

Dear Anthony See, First of all I would like to thank you for choosing to stay at Zara's Boutique hotel and for your feedback concerning your stay here. Regarding the noise from the highway, I understand it can get noisy during peak traffic times. However, during the night, when the traffic is less congested, the noise should be of little... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 22, 2014 via mobile

Stay for two nights for business trip. Felt that for the price of one night at more than RM150 per night, I should get better deal but not really. The room look a worn out, almost felt like a budget hotel room. The breakfast comprised of fried rice, fried noodle, sausage, bread with margarine/butter, jam, and coffee & tea. Was... More 

Was this review helpful? Yes 2
ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

Dear Moses F, First of all I would like to thank you for choosing to stay at Zara's Boutique Hotel. However I am sorry to hear that your stay did not reach your standards and expectations. As regards to the price charged per night, it has been decided and justified upon the given location of the hotel which is in... More 

Travelers are raving about these Kota Kinabalu hotels

Canada
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 13, 2014

Located in the hub of activity you won't have to spend a lot for transportation. While the rooms are very clean and have storage space they are small. The beds are very low to the floor, views are not interesting but the included breakfast more than makes up for all. It is a hot breakfast that includes everything from scrambled... More 

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Sandakan Division, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 27, 2014

The family room is very large and spacious. However there is only one air cond and this results in quite warm temperature in room. Each guest room is only provided with one key so it is quite troublesome. There is a 7 eleven store open 24 hours just next door so it is very convenient. There will soon be another... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 16, 2014

Never in my life to find a lizard in a hotel room, but this time, ive found one here! Decided to stay here cos it's near to harbour city. I was a bit disappointed when i saw the room, it's different from the pictures. I think this hotel is lack of maintenance. I dont know if they have a cafe... More 

Was this review helpful? Yes 2
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 5, 2014

Good hotel. Clean and nice. Loads of parking area available. Some eateries as well. But a distance from Central KK. Not near shopping malls. But you can drive there easily. The hotel has good number of woman to ensure your stay is pleasant. Good professional staff.

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 1, 2014

This is a very nice and pleasant boutique hotel just a little away from the main town of Kota Kinabalu. It is located at the corner of 2 blocks of shop lots called Harbor City so it is close to amenities like restaurants and a 7-11. Their front desk staff were very helpful and considerate. My wife and I took... More 

Was this review helpful? Yes 2
Exeter, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 28, 2014

I booked a mountain view room. The air-conditioning was adequate and the room was clean. The bathroom was enormous with a tiny shower stall. The bathroom sink water went straight onto the floor - reception sent someone to fix it the next day. It still leaked but not as bad and the plug didn’t work. Room lamp looked nice but... More 

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USA
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 31, 2014 via mobile

We booked 2 rooms during Chinese New Year. The rooms are large however our room was not very clean. There was hair in the bathroom. This hotel also had the hardest mattress that I have ever slept on (actually we could not sleep because it was so bad). They also charged $3 USA for an extra pillow which was not... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed January 11, 2014 via mobile

Conveniently located with spacious rooms! Situated in the city centre, this hotel is the ideal location as a base to explore the city. Price of the room was reasonable and staff were really friendly! Free wifi in the room was definitely a big plus too!

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