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Zara's Boutique Hotel

3.0 of 5 Harbour City, Kota Kinabalu | Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100, Malaysia
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Zara's Boutique Hotel
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Zara's Boutique Hotel
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69 reviews from our community

Traveler rating
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    19
    6
    3
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14
14
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

The owner and her staff are a friendly bunch. Never fail to greet with a smile and always so readily to assist. I love the room. Spacious, clean and very comfortable. The location of the hotel is very conveniently located. Just 15 mins away from the airport. I am definitely going back when I visit Sabah again.

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1 review
4 of 5 stars Reviewed 2 weeks ago

We visited last September to attend an expo and were pleasantly surprised and grateful for the extra mile the staff and especially the owners went to ensure our group were taken cared of. Excellent location , clean and safe- kudos to the owners for the warm hospitality.

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Kuala Lumpur
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Zara Boutique Hotel (ZBH) offers real value for money for families, visitors and well as businessmen. This is a hotel I strongly recommend to all my friends who wants to travel on a budget and save money for sightseeing, sample native cuisine, or buy native handicraft or Sabah's famous seafood to bring home. What's unique about ZBH? It's fully run... More 

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Melbourne, Victoria, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

We enjoyed our stay at Zara's Boutique Hotel so much that we went back twice within this year. The service was superb and the staff was very attentive to our needs. It was just a 10-minute drive from the airport so it was very convenient for us. Getting around wasn't any issue as we could easily get a taxi. The... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 21, 2014

Revisited this hotel for a night on 20 Dec. They upgraded my room (same rate as room booked) since room booked not ready. Breakfast was simple and good. Helpful and friendly staff. Walking distance to "Imbago" a new big shopping mall. Quite near the state mosque (one of the state's tourist attraction). Will surely come back to stay since room... More 

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Maidstone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 14, 2014 via mobile

So my other half and I stayed for for 3 nights in August 2014, we are on a tour of Malaysia and had checked out the reviews on here and as always took them with a pinch of salt being that everyone is different. First thing was lots of complaints of noise from road and airplanes, I would say no... More 

Was this review helpful? Yes 1
Kota Kinabalu, Malaysia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 26, 2014

First of all, I'm not a picky/troublesome traveler and mostly i can go very well. HOWEVER...the pictures on travel websites do NOT accurately show this horrible, run down, dangerously located property. First, the hotel stay beside a dustry and noisy highway. It's dangerous and not convenience. The carpet at the corridor and room are smelly and not welly maintain. When... More 

Was this review helpful? Yes 2
ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

Dear Anthony See, First of all I would like to thank you for choosing to stay at Zara's Boutique hotel and for your feedback concerning your stay here. Regarding the noise from the highway, I understand it can get noisy during peak traffic times. However, during the night, when the traffic is less congested, the noise should be of little... More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 22, 2014 via mobile

Stay for two nights for business trip. Felt that for the price of one night at more than RM150 per night, I should get better deal but not really. The room look a worn out, almost felt like a budget hotel room. The breakfast comprised of fried rice, fried noodle, sausage, bread with margarine/butter, jam, and coffee & tea. Was... More 

Was this review helpful? Yes 2
ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

Dear Moses F, First of all I would like to thank you for choosing to stay at Zara's Boutique Hotel. However I am sorry to hear that your stay did not reach your standards and expectations. As regards to the price charged per night, it has been decided and justified upon the given location of the hotel which is in... More 

Top Contributor
56 reviews 56 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 13, 2014

Located in the hub of activity you won't have to spend a lot for transportation. While the rooms are very clean and have storage space they are small. The beds are very low to the floor, views are not interesting but the included breakfast more than makes up for all. It is a hot breakfast that includes everything from scrambled... More 

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Sandakan Division, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2014

The family room is very large and spacious. However there is only one air cond and this results in quite warm temperature in room. Each guest room is only provided with one key so it is quite troublesome. There is a 7 eleven store open 24 hours just next door so it is very convenient. There will soon be another... More 

Was this review helpful? Yes 1
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Additional Information about Zara's Boutique Hotel

Address: Harbour City, Kota Kinabalu | Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100, Malaysia
Phone Number:
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Zara's Boutique Hotel 3*
Number of rooms: 118
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Also Known As:
Zara's Boutique Hotel Kota Kinabalu, Sabah

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