We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 90 Kota Kinabalu hotels

Cititel Express Kota Kinabalu

3.0 of 5 Hotel   |   No. 1, Jalan Singgah Mata 1, Asia City, Kota Kinabalu 88000, Malaysia
Hotel amenities
Save Saved
You added Cititel Express Kota Kinabalu to your Saves list
Cititel Express Kota Kinabalu
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
63%
Ranked #25 of 90 hotels in Kota Kinabalu
A recent review
3 of 5 stars reviewed 2 days ago
ramesh2312 Puchong, Selangor, Malaysia
Write a Review

336 people have reviewed this hotel

Traveler rating
    39
    163
    104
    20
    10
See reviews for
40
84
52
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Puchong, Selangor, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

My friends and I stayed for 2 nights at the cititel KK. We found that the rooms are really small but it had all the necessities. Free wifi and limited astro channels. The breakfast buffet was really bad, Served only nasi lemak, bread, porridge and noodles. Other than that no complaints. Location of the hotel is convenient as there are... More

Was this review helpful? Yes
Singapore
Top Contributor
55 reviews 55 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Budget hotel at a reasonable price in a good location right opposite center point shopping mall. You'll be shocked by the room size though, extremely tiny room, but fully functional. Check in and check out was fast, wifi connection in room was ok, no complaint.

Was this review helpful? Yes
Makati, Philippines
Contributor
20 reviews 20 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent our last night here after climbing Mt. Kinabalu and had a comfortable stay. This hotel is right smack in the middle of the city and is very close to many cheap seafood-and-grill dining options. Our superior twin room was functional albeit small. The bathroom door was about half a meter away from the bed. Donwside: there was no... More

Was this review helpful? Yes
Perth, Australia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

After reading Tripadvisor reviews I decided that the Cititel Express sounded the place to stay so I booked 6 nights via AsiaRooms (first mistake as it is cheaper to book through hotel itself). I agree the hotel is in a reasonable location (lots of good and inexpensive restaurants close by), has friendly, helpful staff and is clean and well maintained... More

Was this review helpful? Yes 1
Cape Town Central, South Africa
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While on business i spent a night at the Cititel Express in Kota Kinabalu. I was pleasantly surprised at the good value for money this budget hotel offers. The location is very good and is close to the shopping malls and business centre. The staff were very polite and helpful. The room was spotlessly clean and had everything I needed.... More

Was this review helpful? Yes
Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Im really satisfied with this hotel. I spend 3 nights on a triple room. The view was pretty good. The size of the room was good, not that big but it was enough for 3 persons. There is a place to put our luggage. The bed was comfy, bath room and everything in the room was good and clean. They... More

Was this review helpful? Yes
Malaysia
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Attended a conference in Kota Kinabalu last weekend and was booked into this hotel. As expected from a chain hotel, it met my basic requirement. What is more important is that it was surrounded by many seafood eating places and close to the oldest shopping mall in the city. The KK Waterfront is a mere 5 minutes walked from the... More

Was this review helpful? Yes
Penang Island, Malaysia
1 review
1 of 5 stars Reviewed 4 weeks ago

It was expensive. They didn't provide drinking water, tooth brush, and the low attitude of staff. I had my car parking front of the office and i didn't get any parking tickets since i arrive night time, the gate was open. The next morning the gate was close and i am asking the receiption how do i get my car... More

Was this review helpful? Yes
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. My sincere apologies for the experience you had during your stay and thank you for highlighting your experience and the staff's attitude to us. I regret that our trainee, Nurul had not perform professionally and also the other two staff who were on duty.... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 10, 2014

Pros: Location Cons: Staff was very careless, as she forgot to return my passport during check in and showed no apologize on that. Air-con is not enough. Room seem cleanness, but then a dusty chair and dead bugs on the bed were found.

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 7, 2014

We had 3 rooms for 4 nights. The room was so small that it was just big enough to put two beds in it. Since it's not at the beach side, the so called sea view room do not have much to see. It's about 20 minutes walk to the ferry point. There's a food court nearby and the seafood... More

Was this review helpful? Yes

Been to Cititel Express Kota Kinabalu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cititel Express Kota Kinabalu

Also Known As:
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Hotel
Cititel Express Kota Kinabalu Sabah
Address: No. 1, Jalan Singgah Mata 1, Asia City, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#7 Best Value Hotel in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cititel Express Kota Kinabalu 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Asiatravel.com Holdings, Booking.com, Tingo, Expedia, HotelsClick, Otel, HotelTravel.com, Hotels.com, Venere and Agoda so you can book your Cititel Express Kota Kinabalu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Cititel Express Kota Kinabalu, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.