we had a great stay at Grand Borneo. initially when we reached the hotel we got a room with out a bath tub. so when i spoke to them i got a plain NO. they said they do not have an availablity. but when i told them we paid for a room with a tub and after some time the... more

We booked the standard room at the Grand Borneo Hotel and the price is about RM 200+including breakfast. The room is nice and modern but its a bit small.I think I had a big expectations on this hotel before I arrived especially from the website and the lobby but it turns out to be just an average modern hotel but... more

Despite the bad comment on the location hotel, I decided to book this hotel at rm152/nite. Suprisingly it is not that far (ONLY 7 KM FROM CITY). Overall it is worth it as the shopping mall is just beneath it. I stayed 3d/2n from 22-24/1/2010 and I find the hotel is really strategic as I went to Kinabalu Park, Poring... more

I booked 3 rooms for my family. The reasons why I chose this hotel is because firstly, it is quite new. Secondly, it is situated in one of the mega malls in KK. Thirdly, it is nearer to go to Mt Kinabalu compared to the city hotels. The rooms and bathrooms are very clean, designed with a modern concept which... more

A great hotel with friendly and ever willing to help staffs. The food at the Soul Out Restaurant is superb for both breakfast and dinner. The room is well maintained, extremely clean with snow white fluffy towels and full bath robes. I was lucky to have been given a room with nice view of the green mountain across. As a... more

B4 my husband and I left for KK, I read on Tripadvisor on the free shuttle bus svc to the hotel. However, when we arrived at KK, we waited for almost 3 hrs for the shuttle bus tt never came! At first we tot we might hav jus missed e shuttle svc (as there was no bus schedule). We asked... more

We stayed in Grand Boreno for 4 nights and we truly found the stay very welcoming and comfortable. Staff at the reception was warm and friendly, carrying a smile on them always. As we arrived at 11am, we asked for an early check-in. Since our room wasn't ready, they offered a free upgrade to a deluxe room so that we... more

svc was good. toiletries & mineral water was replenished everyday. i like!!! nice lobby with wi-fi. Don't have to take a bus to go to hypermall bcoz it's juz located beside the hotel. would be good if GIANT closes @ 12 midnite instead of 10pm. there's also 7-eleven & orange which operates 24 hrs. also there's a clinic. very good... more

The hotel is one of the better ones in the area. Here are some points: 1) Location - connected to a mall, 1Borneo, although there are 3 others connected to the same mall 2) Staff - friendly and accommodating 3) Accessibility - quite far from the city but the hotel makes up by providing free shuttle service to and from... more