I check in to this hotel for 2 nights stay with my wife, at first I was at this Myne Hotel, since it is not comfortable for us, we make a decision to shift into Imperial the next morning eventhough the price is quite highter compared with Myne, RM200nett with breakfast, and hoping for better room and service for it... More

Stayed in superior sea view this time. View was great and room was just okay with a surprise. Front desk service left much to be desired and not tactful to the brink of looking thick. Bathroom has glass wall that can look out to the room. Wall on bottom of the glass in room has water stains. Room has ants... More

I stay in this hotel for 1 week, for bussiness purpose (due to all of other hotels were fully booked). The facts that happened to me : 1. front staff were not friendly at all 2. I'll rate the breakfast for 7 out of 10 3. I put my shirt in their laundry, and when it came back to me,... More

Walk in to the hotel for 1 night stay. Looked great from outside. Check in was okay. Went up to the floor , and you can smell musty smell from the carpet. Room was modern at the first look, but then I realized there are a lot of maintenance work to be done not only the room, but the whole... More

The hotel is centrally located, close to shops and restaurants. However, it is shabby despite being renovated recently. The floor tiles are chipped. The seat of the chair is peeling. The material used for the bathroom is of poor quality and cannot withstand the moisture in the bathroom. The toilet bowl is chipped.The rack which holds the soap in the... More

LOCATION: This is the biggest selling point of Imperial International Hotel. It is located at city center, near waterfront, Filipino Market and shops. ROOM: Room is big. Unfortunately, lighting is poor. Wifi is not available inside the room; instead, cable connection is required. This can present a problem to smartphone and iPad users. SERVICE: I can't say much about service,... More

There is no parking space for taxi or anyone to pick/drop you. Room service done but they didn't leave any towels behind. We had to call them. Location is good. That's all. More

There are much better hotels for the value in KK. My first night we had a power cut which is normal in KK. Lifts not working so asked the staff how long, no idea, so I asked where the stairs were, very little help and she looked annoyed I was not waiting like the rest. Took the fire escape up... More

I booked a hotel room for my mom, who is nearly 60 years old. She loves the room as this hotel is surrounded by malls, cafes and shops. The staffs are friendly and nice to her. I need to point out that my mum does not know English, so, they manage to communicate with her well in dialect. In this... More