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All 6 Putrajaya hotels

Palm Garden Hotel

3.5 of 5 Hotel   |   IOI Resort, Putrajaya 62502, Malaysia
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Palm Garden Hotel
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Ranked #6 of 6 hotels in Putrajaya
A recent review
3 of 5 stars reviewed 1 week ago
Trevor A Norwich, United Kingdom
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  • Reviews (59)
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59 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Norwich, United Kingdom
Top Contributor
52 reviews 52 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We had nothing but good experience here over several years. Good local menu, acceptable entertainment, well kepot beers etc. lovely friendly staff who saw nothing as too much trouble. We loved it and miss it. Thanks to all in Beverage, Food and Entertainment! Miss you all

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is so proffesional and friendly.Easy check in.The room was i expected.Room small but very clean.The cleanliness in the room and bathroom is very good even everything is old hotel and need renovation. The hotel staff is so polite and helpful,i like the all staff is nice,housekeeping service is very good,when i request for extra bed,housekeeping staff send it... More

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Johor Bahru, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

first time stay with Palm Garden Hotel and its really amazing stay with this hotel. Started with a great check in the staff is friendly and professional. Greeting with great smile and offered me a welcome drink as the room is not ready for check in.Everything went well and the service was quite excellent. the room is clean even look... More

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Singapore, Singapore
1 review
5 of 5 stars Reviewed July 23, 2014

Only had a one night stay In Putrajaya, but Im glad we chose to stay here,this is my first time staying at this hotel... Really great room with everything we needed. Breakfast was sensational. Swimming pool was excellent but the main pool can't be used because of renovation maybe but i still can use another side of swimming pool at... More

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Kota Kinabalu, Malaysia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 12, 2014

I was on course nearby this hotel. Judging from the reputation and the "brand name" of the IOI group one would expect better from its hotel chain. They totally disappointed me. In fact, this was not my first time staying here (no choice because room was booked by my management). My last two trips here were bad as well. Both... More

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Kluang, Malaysia
13 reviews 13 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 25, 2014

stayed 2 nights at the hotel for conference with my colleague. its take 5 days for me to receive the quotation, although i call the pic every day. check in is smooth. room is okay, toiletries is very limited for 4 stars hotel, channel also limited. the food is average, especially at conference dinner. agreed with perantaukota, the service is... More

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12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 14, 2014

We come back to any hotel sometimes not so much on the rooms condition but good service. We have problem anywhere but the different is on how we solve the problem. I am happy to see how the Assistant Manager Front Office help me to get a suite there even the rooms are fully booked. I have confident with her... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 12, 2014

Stayed 2 nights at the hotel for the first time. My first impression when I entered my room was that it looked 'tired.' The bathroom design is not contemporary in design and feel. The bathtub is old and in need of replacement. The toiletries are limited - here are no shaving and tooth brush packs. The flat screen TV is... More

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1 review
1 of 5 stars Reviewed June 7, 2014 via mobile

We are literally sweating. Our room's aircond was broken. We have been promised that it will be fixed, but until midnight, nothing. They also refuse for room substituition as the hotel is fully book. Bad service.

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Kuala Lumpur
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 28, 2014

The rooms are poorly maintained, furnishings are old and run-down. The hotel needs refurbishment. Despite the poor state of the hotel, the room rates are high. The price of F&B are expensive and the quality of food is poor. The packaged breakfast are not worth eating.

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Additional Information about Palm Garden Hotel

Address: IOI Resort, Putrajaya 62502, Malaysia
Location: Malaysia > Wilayah Persekutuan > Putrajaya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Palm Garden Hotel 3.5*
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
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Official Description (provided by the hotel)
On the fringes of the city of Putrajaya, lies Palm Garden Hotel, a 4-star resort hotel nestled in 330-acres of scenic and lush IOI Resort City. The resort is strategically located 5-minutes from the heart of Putrajaya Administrative centre, 30-minutes from Kuala Lumpur and the Kuala Lumpur International Airport, Sepang. The hotel sports 151 tastefully furnished rooms surrounding a courtyard, 5 dining outlets, 13 multi-function banquet rooms and a host of recreational activities including Palm Spa. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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