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Palm Garden Hotel

IOI Resort, Putrajaya 62502, Malaysia
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1 room 1 adult
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79 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 4 weeks ago

I had a terrible experience here. First off, it's a tired and dated hotel who's pictures on booking websites are not true representations by any means and certainly not the 4 star standard that was expected from their rating. The room was very shabby indeed and the air con wasn't on when I arrived and as the room was fairly... More 

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Thank Dawn M
Udon Thani Province, Thailand
Level Contributor
95 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed November 15, 2015

My wish to see the Moto Gp race in Sepang again, brought me to that Hotel through -Air Asia Go- booking as a package -Hotel and flights- Tour. Its near to the venue and has a pool, is also much cheaper than the overpriced and often full Hotels more near to Sepang. I arrived with my 3 half grown boys... More 

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2 Thank Alfred06
Putrajaya, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 12, 2015

Hotel manager kept harassing for payments and never provided receipts plus keep adding charges on hotel accommodation and conference room that we already paid for. Our colleague lost notebook, and personal items while having breakfast. Hotel do not claim any responsibility and the breakfast is inside the hotel itself. Don't go here unless you want to get your items stolen.... More 

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3 Thank unhappy2105

Travelers are raving about these Putrajaya hotels

Penang, Malaysia
1 review
1 of 5 stars Reviewed October 23, 2015

I stayed there on October 2015 and the room is scarily haunted. I experienced pulling by "unseen object" from bed to floor twice at night and i straight away checked out on the morning. The room is so old and the paint on the wall shed. When i complaint to the service counter, they just said sorry. though they have... More 

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Thank vincentshun
2 reviews
1 of 5 stars Reviewed October 6, 2015 via mobile

beware of the receptionist SERVICEs! to double confirm,i keep on asking for many times for my last day staying whether include breakfast or not,without check thru their system,with two different receptionist,the answer provided is:yes,included breakfast! at last,reject me to enter the restaurant.......they check the system at last when i reject by the restaurant..........once again,beware of the irresponsible receptionist! promised and... More 

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Thank Chai S
Hertford, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 19, 2015 via mobile

As the title says, every member of staff and especially the duty manager and receptionists were brilliant, I can't stress enough how polite, friendly and kind they all were during my stay. They are a good team and the best thing about this hotel. The restaurants and breakfast buffet were good, a decent variety was usually available and the areas... More 

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Thank Paully_S_81
Putrajaya, Malaysia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 15, 2015

Swift check in/out at the hotel. Rooms are clean and spacious but a bit run down. If you want to enjoy a quiet weekend or getaway, this is a good choice. The breakfast selection is nice with asian and western choices. There is not much to do at the hotel but the IOI City Mall is now a walk away.... More 

Helpful?
Thank MayYuenLing
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 14, 2015

We stayed at the hotel for three weeks in May 2015, the staff were very friendly and helpful, especially the young men at the door (porters). We stayed in the Anthurium suite, it suited us perfectly, it was spacious, very comfortable and tastefully decorated. Our boys loved the pools (we usually had them all to ourselves). There is a free... More 

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1 Thank NitaSo
Munich
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 22, 2015

I stayed for 2 nights and had 2 rooms without breakfast. 1 was a standard room and for the other I was upgraded to a deluxe as I wanted an adjoining room and my standard room was also not yet ready. The staff was overall very friendly and keen to help so no complaints there. The rooms however leave much... More 

Helpful?
Thank kevtan72
Melaka, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

the room look tired but clean, the staff were friendly especially housekeeping and front office,they not forgot to smile...the food is good,and near this hotel has a big shopping mall and this hotel also provide the transportation to go there...the place is nice and suitable for holiday. i'm looking forward to my next visit

Helpful?
1 Thank jeff_lim17
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