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Putrajaya Shangri-La

Certificate of Excellence
5.0 of 5
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Taman Putra Perdana, Presint 1 | Wilayah Persekutuan, Putrajaya 62000, Malaysia
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1 room 1 guest
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373 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • All months
    (373)
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    (101)
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All months
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We have been to Shangri-la Putrajaya on last 20th August Hotel wasn't that much far away from airport (30min ride by taxi) Check in was complicated,staff who did check in for us wasn't sure what he was doing We liked the room, Housekeeping need to improve their services Taxi reservation was the biggest scam, If you wanted visit city search... More 

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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

From start to the finish, a really enjoyable trip. Kids loved the infinity pool and views were fantastic. Useful shuttle service was provided to the local malls where plenty of eateries are available. Friendly and accommodating staff. Always smiling and were available to advice on excursions and places to eat/visit.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall a good hotel. I'm told that it's one of two hotels in Putra Jaya, so that doesn't leave for much choice when booking accomodation in Putra Jaya. Service is excellent. Rooms are clean. It has all the amenities you might need. Food offering at breakfast is better than some other hotels that I have been to. CAVEAT. The air... More 

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KL
1 review
3 of 5 stars Reviewed 1 week ago

Room service - Food serve late, more than 1 hour. It should 30minutes or less. Food - Not up to the standard, please check the quality of food /chef. Guestroom facilities - Make sure the facilities are all in order before guest check-in

Review collected in partnership with shangri-la.com

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Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I booked the room using Trivago. When I got to the front desk, the staff misunderstood me by thinking that I have not book the room and insisted me for paying extra if I would like to have breakfast for two person and leave RM500 as deposit. I explained to him that I have paid everything online and even showed... More 

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Singapore, Singapore
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at the Putrajaya Shangri-La from 5-6 August 2015 for a company event. The hotel is located about 30 minutes from the KLIA. It is located at the top of a hill in the middle of Putrajaya. Putrajaya is a purpose-built town to house all government agencies. It is dead at night after all the civil servants go home. I... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visited Putrajaya Shangri -la last november 2014, it was just a quick vacation. Hotel rooms are very nice, clean, cold, bed and pillows are soft, comfortableand supplies are complete. (Just take a look at the photos so you can visualize more of what im saying here) Staffs are great, they are very accomodating and very much polite with how... More 

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Edinburgh, United Kingdom
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 7, 2015

I've used two hotels in Putrajaya: Shangri-la and The Pullman. I much prefer the Shangri-la, despite the fact that I think the Pullman has better food. Many of the rooms in the Shangri-la are quite dated and in need of upgrading now, but they are still clean and comfortable and the service is excellent. Despite the comment above the food... More 

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Kota Kinabalu, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2015

Room space was generous, so does the bathroom area. Comfortable bed & pillows and they provided complimentary fruits on daily basis! love the free, frequent shuttle service to various destinations within Putrajaya & Cyberjaya vicinity, made travelling a lot easier and easier. The shuttle was wifi-enabled so I get to enjoy some free data when I was on the move... More 

Review collected in partnership with shangri-la.com

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Kuching, Malaysia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 25, 2015

I always love staying at the Shangri-La, however, Putrajaya Shangri-La does not live up to my expectation. I can't complain about their staff as they are very friendly and attentive, as well as hardworking. I am disappointed with the maintenance of the room. It is looking worn. Food quality is average, honestly, I find that disappointing, considering the amount of... More 

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