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Putrajaya Shangri-La

Certificate of Excellence
5.0 of 5
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Taman Putra Perdana, Presint 1 | Wilayah Persekutuan, Putrajaya 62000, Malaysia
Putrajaya Shangri-La
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Ranked #1 of 8 Hotels in Putrajaya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
H0bbits_travels Melbourne, Australia
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342 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed today NEW

We have been several times to the weekend buffet in Shangri-La KL and decided to try out the one in Putrajaya which turned out to be a huge disappointment. Quality of food aside, it not acceptable for a buffet line to be empty for a good 20 minutes. The dessert section was a completely cleared off by the patrons that... More 

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Melbourne, Australia
Top Contributor
106 reviews 106 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed the night of the F1 race and loved it. Location is grand and the staff were exceptional. We arrived from KL early (about 9:00) as to drop off our bags and head to the track. Clearly at this time no rooms were ready but we were offered a room to shower and freshen up in, we only declined... More 

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Hong Kong Region, China
1 review
5 of 5 stars Reviewed 2 weeks ago

What a wonderful stay in Putrajaya! Hospitality service, clean and nice guestroom, delicious food, gorgeous swimming pool, reasonable price with excellent service. The best resort i had ever been up till now!

Review collected in partnership with shangri-la.com

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Putrajaya, Malaysia
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Frm the airport to Shangri-La took about half an hour or so. Easily located as theres signage all the way. The lobby are not as grand as any other 5 star but its unique in its own way. The staff still need a lot to learn. They try to be polite but its just not helping. Missing reservation, unsure of... More 

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Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Putrajaya Shangri-la sits atop a hill in the middle of Putrajaya. That makes it unique as you can see more than 180 degree view of Putrajaya. The architecture is quite plain from the outside at its first view but somehow it blends in nicely with the surrounding gardens and parks which are manicured immaculately. The entrance and the lobby are... More 

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Iloilo City, Iloilo City, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am here at Shangrila puttrajaya for the ironman event. We stayed here because it was the host hotel of the event and we trusted the brand Shangrila. But all our experiences here are disappointing so far. Breakfast buffet was awful. Cheeses were old and dim sum tasted like it was just reheated . We were sleeping at ten am... More 

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Sydney, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Pleasant staff but the worse Shangri-La I have stayed in. Could not serve wine as the hotel had no bottle opener. Food at the pool was ordinary and not served with care. The cupboards in the room had only three hangers and when I asked for more I was handed plastic hangers usually used for the laundry service. Definitely not... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
66 reviews 66 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for one night transiting through KL. The hotel has a nice design with a grand entrance, rooms are a good size with a large bathroom. The rooms are dated but add character, except for the TV it was an old unit that had the worst muffled sound that it was almost painful to listen. The lobby bar had... More 

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Skudai, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have no complaint but thank you for giving me the connected rooms I requested as I was given initially two rooms not connected and with two kingsize bed but was replaced 2 hours later with the one I asked for.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Kulim, Malaysia
Top Contributor
50 reviews 50 reviews
39 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Good The stay was good overall. Shangri-La really trains its personnel to be attentive and to anticipate your needs. At least some of them do, anyway. Was especially impressed by the concierge. After checking-out, 3 guys came and handled our bags into the car! The room we got was facing the park and it had a good view of... More 

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