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Pullman Putrajaya Lakeside

5.0 of 5 No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia
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Pullman Putrajaya Lakeside
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Pullman Putrajaya Lakeside
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1,095 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Pahang, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

stayed here for 2d1n weekend getaway with my husband. we booked spa concept room to get the jacuzzi by the bed experience. I made reservation by email and reply was prompt. I was amazed by the hotel compound.It was huge and beautiful. the carpet in the hallway in front of my room was musky. I was so thankful that the... More 

Was this review helpful? Yes
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I came here with low expectations, had just read a few reviews here on TripAdvisor which weren't very flattering. From the minute the cab pulled in, I was amazed. The resort is huge, the breakfast buffet is the best I've ever seen, and the room was top notch. Price:quality ratio is tough to beat. As for location, it was not... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for the kind review shared with us. We are glad to have you as a satisfied guest. Your kind comment will be share with our team members for acknowledgement. Till then, we hope to welcome you back to Pullman Putrajaya Lakeside for us to be in better service to you. Thank you. Christophe Keramaris General Manager... More 

Seremban, Malaysia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Held a company meeting at this hotel turn up we having a different setup instead the one that we requested. meeting should start at 8.30am turn up at 9.30am and we are off tracked. refreshment area far from the meeting room. calling for the person in-charge for my event and he REJECT my call by sending a message i will... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing these feedback with us. I will look into these issues with our respective head of departments and rest assured we will review the procedures accordingly. Thank you once again for choosing us as your meeting venue and we hope to welcome you back for us to be in better service to you. Christophe Keramaris... More 

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My family of 3 spend an extended weekend in this charming hotel strategically located within the Putrajaya, Malaysia federal government administration district. I have stayed in this hotel three times in the past and I find it as a great base to explore Putrajaya. Pullman Putrajaya is a hotel with 4 distinctive room layouts designed around the Malaysian major ethnics... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing your kind comments with us. We are glad that you enjoyed your last stay with us. Your feedback on the public area condition will be taken seriously by the team for corrective measures. Nevertheless, we thank you for choosing us and hope to be able to serve you better during your next visit. Christophe... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

booked this hotel for new year celebration but unluckily the firework event was cancelled. Nice hotel but too much 'standard' for Accors brand. You've got precisely what you have in magority of Novotel or Mercure hotels. NO bad surprises but (unfortunatelly) NO good surprises either. GOOD in average. Room really need an improvement.

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing your comments with us. We will look into the room maintenance as mentioned. For your info, the management is also working on the property upgrading for guests' satisfaction. We thank you once again for your kind feedback and hope to welcome you back for us to be in better service to you. Christophe Keramaris... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We were forced to stay here when Malaysiian cancelled our transit flight to Langawi. Having travelled from UK via the wonderful Shangi la and fantastic Ritz Carlton in Krabi -this was a sad let down.Drab,dark corridors,tired bedrooms with mould and poor lighting were not improved by cold food in the Canteen like dining room...Howthey can call this 5 star amazes... More 

Was this review helpful? Yes 1
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for writing to us. Your comments have been shared with fellow head of department for further action. We will ensure your comments to be taken seriously and corrective measures to be in place. Thank you for staying with us and I hope to welcome you back for us to serve you better. Christophe Keramaris General Manager... More 

Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

Following are the issues that I came across during my few nights stay at your hotel. - On arrival at your basement drive-by lounge I can't seem to find any thrash bin in view. At last I have to hand over the thrash to one of your staff to throw it away. -Found the toilet door in our room jammed... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for the constructive comments during your last stay with us. We have shared this with the team and rest assured corrective measures to be taken on the issues as mentioned. Room condition and the facilities will be kept close to monitor for guests' satisfaction, Thank you once again for the feedback and we wish to welcome... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I was used this hotel overnight for transit. From the airport to the hotel is far, also taxi fare high. At the time of booking, I request a room without a mould. The reason, I and my son is a mould allergy. However, I have found the mould under the air conditioner when I arrived in the room. I wanted... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your feedback to us. We are regretful that you had such staying experience with us. The room condition, as mentioned, will be shared with fellow Housekeeping team members for their further action. We hope to welcoming you back for us to serve you better. Thank you. Christophe Keramaris General Manager Pullman Putrajaya Lakeside More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

First of all, I would like to apologize for a review delay. I went there with my siblings during the new year eve, 2015. we checked in at 4pm (31st dec 2014), the staff at reception was friendly and easy to deal with (malay lady) sorry couldnt recall her name. then we entered the room at Rafflesia wing and the... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you so much for the great compliments shared with us. We are glad that you enjoyed the stay here during New Year's Eve and the extension stay. We will definitely recognize the efforts done by our Guest Service Manager, Mr Alawi. We look forward to welcoming you back again to Pullman Putrajaya Lakeside for another chill and... More 

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Additional Information about Pullman Putrajaya Lakeside

Address: No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Putrajaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Putrajaya Lakeside 5*
Number of rooms: 282
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Also Known As:
Pullman Putrajaya Lakeside Hotel Putrajaya

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