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Pullman Putrajaya Lakeside

5.0 of 5 No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia
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Pullman Putrajaya Lakeside
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Pullman Putrajaya Lakeside
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1,059 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at Pullman putrajaya for a third time for a short staycation after having such a busy week after my final presentation.ive booked a superior room but have been upgraded to an executive suite by MR Alawi guest service manager at pullman putrajaya.he was a real star of this amazing hotel.he is the one who upgraded me to a pullman... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for writing to us. We are glad that you've enjoyed your stay with us for the third time. Your kind compliments have been shared with the team members and rest assured we will strive for more service quality to our guests. Thank you once again and looking forward to welcome you for the forth time staying... More 

Kuala Lumpur, Malaysia
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Family trip with wife and kids and friends turned out to a nightmare. Firstly our check-in was delayed as one of the room wasn't ready and waited for half hour. Secondly next day housekeeping crew came cleaned our room but took away all the towels. Called to the receptionist asked for replacements but staff only delivered few hours after we... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your comments shared during your last stay with us. We will highly appreciate if you could contact our Room Divisions Manager at rdm@pullmanputrajaya.com for us to take the necessary actions on the issues. Nevertheless, we hope to welcome you back to our hotel for us to be in better service to you. Thank you. Christophe... More 

Kuala Lumpur, Malaysia
Top Contributor
65 reviews 65 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stay here for 1 night, overall was ok. room with bathtub, unique design, swimming pool, attractive architecture, nice breakfast and all. parking available and good coverage for wifi as well. staff is helpful, just need to upgrade receptionist service since we taken long time to check in because the staff is a new joinee as they said. people might not... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your kind comments. We will improve on the service provided at the Front Desk with intensive training. However, glad that you did enjoyed the overall stay with us. Hope you see you back to Pullman Putrajaya Lakeside for us to serve you better. Thank you. Christophe Keramaris General Manager Pullman Putrajaya Lakeside More 

Bangalore, India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 2 weeks on business. My company has a tie up. This is a pure business hotel. Middle of no where in putrajaya. There is no place to eat in the vicinity except the hotel restaurant. Walk 15 minutes along the lake and at the end of the walking path is a good joint serving local food. So... More 

Was this review helpful? Yes 1
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for the kind comments during your last stay with us. We have shared your review with fellow team members. Rest assured that training will be given on the service provided to our patrons at the restaurant, esp during breakfast as mentioned. Nonetheless, we hope to see you back to Pullman Putrajaya Lakeside for us to serve... More 

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The pictures do not do justice to the rooms and property location. The bath rooms are very old and ill equipped. Room Service is also very poor. I was so hungry but could not order anything for myself as no one picked up at Reception or Room Service. Not a very pleasant experience.

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing your last stay with us. We will look into the issues of room condition and the food service with respective department heads. Rest assured corrective measures to be taken on these. Nevertheless, we hope to see you again in Pullman Putrajaya Lakeside for us to be in better service with you. Thank you. Christophe... More 

kl
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for 1 night.. Love the hotel architecture.. very friendly receptionist and staff .. book through agoda..checked in n checked out process was extremely fast overall was a pleasant stay.. good job and thumbs up pullman putrajaya!

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your kind compliments. We are glad that you enjoyed the overall stay experience with us. We are definitely looking forward to welcoming you back to Pullman Putrajaya Lakeside. Christophe Keramaris General Manager Pullman Putrajaya Lakeside More 

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotels looks grand from the outside view n the decor was minimal but thats ok actually. I do feel that the room feel small n crowded for an executive room(2317). Bed is hard like those health type of bed not those fluffy n comfy type bed, n it was furnish with weird big square pillows. The toilet is spacious... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing your last stay experience with us. With regards to your room condition and food quality, we have immediately shared that with our team members. Rest assured that we will look into these matters urgently. Nevertheless, we thank you for the feedback and hope to welcome you back to Pullman Putrajaya Lakeside for us to... More 

Kuala Lumpur, Malaysia
Top Contributor
169 reviews 169 reviews
44 hotel reviews
2,798 helpful votes 2,798 helpful votes
4 of 5 stars Reviewed 1 week ago

As I was having a conference at PICC, this hotel is the best choice, because it is so near to PICC, just about few minutes driving back and forth. Check in was quick and I was being upgraded to a studio apartment, consists of a small functioning kitchen, complete with stoves, pots and microwave. It has a huge bathroom, and... More 

Was this review helpful? Yes 4
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your kind comments during your last stay with us. We are glad that you enjoy your overall stay at Pullman Putrajaya Lakeside. With regards to the signage, the management team is working on the additional signages to ease the guests. Nevertheless, we hope to welcome you back to Pullman Putrajaya Lakeside for your future event... More 

Pascoe Vale, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely hotel with its complex of different wings, each in its own style, its turrets, towers, balconies and wonderful open tropical garden spaces. Showing a little sign of neglect - broken tiles on terraces and balconies, a leaking shower and inadequate hot water in our room. Still, they are minor defects which could and should be easily remedied. The... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your kind comments. We will look into the defect issues mentioned and rectify them soonest possible for our guests convenience. Nevertheless, glad to know that you enjoyed the stay at Pullman Putrajaya Lakeside and we are looking forward to welcome you back. Thank you. Christophe Keramaris General Manager Pullman Putrajaya Lakeside More 

Senior Contributor
29 reviews 29 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i stayed there last year on my very first trip to Malaysia, i was in the jasmine building, with a garden view room, the hotel is so pretty with lots of nature beauty. best thing about it is it was really close to the train station where you can take a KLIA train to KLCC, instead of paying a huge... More 

Was this review helpful? Yes 3
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your kind comments during your last stay with us. We are glad that you enjoyed the overall staying experience with Pullman Putrajaya Lakeside. Certainly looking forward to welcome you back here. Thank you. Christophe Keramaris General Manager Pullman Putrajaya Lakeside More 

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Additional Information about Pullman Putrajaya Lakeside

Address: No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Putrajaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Putrajaya Lakeside 5*
Number of rooms: 282
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Also Known As:
Pullman Putrajaya Lakeside Hotel Putrajaya

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