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Pullman Putrajaya Lakeside

No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia
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Pullman Putrajaya Lakeside
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1,205 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice hotel, great view, Best Restaurant, B's All day dinning, The property is away from the normal hustle and bustle of KL, Lover the restaurant, the one thing really worth mentioning is that the served the buns for dinner hot and the butter melted, this is not done in many restaurants,

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Amsterdam, The Netherlands
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here during a 24 hr stop over. Nice room size but it all looks a bit tired. Same for the pool. Dinner options are however quote nice , same for breakfast with lake view. Would only recommend for a 1 night stopover when you get a good deal. Only 20 minuten from Klia 1 airport.

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Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing your review with us and we are glad that you enjoyed the lakeview and and meal in B's Restaurant. We would be glad if you will choose to stay with us during your next visit to Putrajaya for us to be in better service to you. Thank you. Christophe Keramaris General Manager Pullman Putrajaya... More 

Greater Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here in July. Our first impression was very good. The staff were efficient and curtious. Our room was gorgeous and very clean. The complimentary fruit basket and newspaper were an unexpected treat. We both had a great massage at the resort. I recommend the foot reflexology massage😀 I wish we could have stayed longer.

Was this review helpful? Yes 2
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your kind compliments. We are glad that you enjoyed the stay with us and the entire team will be really happy to welcome you back to Pullman Putrajaya Lakeside. Thank you. Christophe Keramaris General Manager Pullman Putrajaya Lakeside More 

Harpenden
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is lovely and comfortable hotel with options for eating. We stayed 2 nights while on our travels and needed to go back to the airport after 2 nights, so were not particularly interested in going out and about and there is nothing to do in the area. It appears to be mainly for serving businesses in the area.

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your kind compliments. We are glad that you enjoyed the stay throughout. Looking forward to your next visit to Pullman Putrajaya Lakeside and i would like to recommend you to visit us again when Putrajaya is having international event. Putrajaya is having a lots of interesting event throughout the year which you can check in... More 

Singapore
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is fairly new and large but has a strange layout with several buildings. The corridors are long and dark (with tiled/stone floors). The rooms are cheaply furnished, small twin beds, don't feel cosy, far from 4-5 star quality. Bathroom has similar tiles to corridor-again does not look 4-5 star. Safe was not working, no laundry bags, mosquitoes in... More 

Was this review helpful? Yes 2
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thanks for sharing your review with us. We will take note on the food quality and room conditions as mentioned. Rest assured that we will try our level best to provide the top notch service standard to our fellow guests. Nevertheless, we hope to welcome you back during your next visit to Putrajaya for us to serve you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Room was ok, old but comfy bed. TV reception is bad. Food is not exactly applaudable. I'm ok with the 1 hour wait for room service but the bad part is no one bothers to get the tray away. I saw some guests had left their trays outside the room and it wasn't cleared for days! My breakfast order was... More 

Was this review helpful? Yes 1
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for the review. We are regret to know that our service was not up to your expectation. We will share this review with fellow team for corrective measure and future training. Nonetheless, we would be glad if you will choose to stay with us during your next visit to Putrajaya for us to be in better... More 

KL
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I wrote a raving review about this hotel last December. We decided stay there again and was sorely dissapointed. Firstly, the room we had this time was much smaller than the previous one, and this one costs much more. The bed had a spring sticking out and cut my legs several times. When we reported to the front desk, they... More 

Was this review helpful? Yes 2
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing these comments with us. Regret to know that you did not enjoyed the overall stay at Pullman Putrajaya Lakeside. The team will definitely look into the issues of the bed and service especially on the papers. We will do our best to bring you back to stay with us. Hope to see you again... More 

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