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Pullman Putrajaya Lakeside

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No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia
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Pullman Putrajaya Lakeside
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Pullman Putrajaya Lakeside
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1,127 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheffield
Top Contributor
154 reviews 154 reviews
39 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here on a business trip to Malaysia, as it is in Putrajaya, home to the government ministries. I liked the idea of being by a lake, so that I could enjoy an evening or early stroll to unwind. It was not too expensive but I didn't really know what I was letting myself in for! The hotel is... More 

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Muadzam Shah, Malaysia
1 review
3 of 5 stars Reviewed 6 days ago NEW

Positive reviews: - Beautiful room and hotel layout - Excellent customer service - Excellent wifi service - Good food Negative reviews: - Poor maintenance - broken kettle, broken shower, Wii room not fully equipped - Too many stairs for elder people/small kids

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Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing your last stay experience with us. We are glad that you did enjoyed the overall stay at Pullman Putrajaya Lakeside. Issues on the room condition has been shared with fellow head of department. Rest assured we will looking into these matter closely. Nevertheless, we hope to welcome you back here during your next visit... More 

Zurich, Switzerland
Contributor
20 reviews 20 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed there with my husband and friends for a friend's wedding. First of all, how to get there was already a challenge as it was confusing and once you miss a turn, well yeah it takes ages to turn around again. The design, and the whole look of the hotel complex is actually beautiful with the lake and a lot... More 

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Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing your comments with us. We are glad that you enjoyed the serenity in our hotel. Well noted on the concerns of room condition as mentioned. Rest assured our team will rectify them soonest possible. Nonetheless, we hope to welcome you back to Pullman Putrajaya Lakeside for us to be in better service to you.... More 

Shah Alam Selangor
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay on 14 March , Stay here during Hot Air balloon Festival , So very easy for us to move around after a long day Overall this property is big , so they is a lot of walking , room is good and big , bathroom is modern but one thing i notice they is no hook for us to... More 

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Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for your kind comments. We will share your concern on room condition and security matters with fellow head of departments. Thanks for complimenting on our food and service at the restaurant. We look forward to welcome you back in the near future during your next visit to Putrajaya. Thank you. Christophe Keramaris General Manager Pullman Putrajaya... More 

Selangor, Selangor, Malaysia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Good customer service but poor facility maintenance and confusing layout. Pool was too small for such big capacity hotel. Not recommended for disabled because too much stairs. Overall room is nice and comfortable. The Village served good food as well.

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Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for sharing with your comments. The management is in the midst of upgrading the hotel facilities including the swimming pool, We hope the refurbishment will enhance the guest staying experience. Nevertheless, we look forward to your next visit to us for us to serve you better. Thank you. Christophe Keramaris General Manager Pullman Putrajaya Lakeside More 

Penang
Top Contributor
98 reviews 98 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

I hope I never have to go to Putrajaya again. Driving on my own and trying to navigate the route was a nightmare, and then when I finally arrived the signs for the hotel petered out and I spent another 20 minutes or so going round in circles, and nobody I asked seemed to know where they were, let alone... More 

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Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for writing to us. We are regret that you have the difficulties in navigating our hotel. Well noted on the internal signage and the management are working towards the implementation of more signages for guest convenience. Thanks again for staying with us and we hope to see you back again for us to be in better... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Such a beautiful hotel by the lake with 4 different building each having its own theme being lotus, tanjung, jasmine and rafflesia. Each building comes with its own design room..coupled with the great service from the staff here. I'm just amazed. Two thumbs up!

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for writing such kind comments during your last stay with us. We are glad that you enjoyed the stay throughout. We look forward to seeing you again at Pullman Putrajaya Lakeside during your next visit to Putrajaya. Thank you. Christophe Keramaris General Manager Pullman Putrajaya Lakeside More 

Plano,Texas/ Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For once after countless hotel stays over the years, my mind didn't tune into looking out for cracks, dirt, stained sheets and towels, musty smells, small room, paper thin walls, ugly views, etc etc... intentionally or unintentionally. I read that the place is run down and worn, I thought, otherwise! I now get it. Because I was so impressed with... More 

Was this review helpful? Yes 1
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you so much for the kind review during your last stay with us. We have also acknowledged that you have also written to our social media platform to share on your staying experience. We are glad that our product and service have been part of the satisfying experience. This review has been shared with fellow team members... More 

Brisbane
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was a bit rundown, but the landscape & spaciousness a welcome change. overall service and room was good. Concierge was very friendly and helpful. Rates were affordable & value for money. View of lakeside is stunning! I stayed alone but they could not provide a room with a double bed, understandable during peak weekend as it was valentine's day.... More 

Was this review helpful? Yes
Christophe K, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Thank you for writing to us. We are glad that you enjoyed your stay with us. Due to the high occupancy, we will always strived to provide the best service to our guests. Nevertheless, we are looking forward to welcome you back during your next visit to Malaysia. Thank you. Christophe Keramaris General Manager Pullman Putrajaya Lakeside More 

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