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All 3 Perai hotels

Sunway Hotel Seberang Jaya Penang

3.5 of 5 Hotel   |   11 Lebuh Tenggiri Dua | Pusatbandar Seberang Jaya, Perai 13700, Malaysia
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Sunway Hotel Seberang Jaya Penang
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Ranked #1 of 3 Hotels in Perai
A recent review
4 of 5 stars reviewed 2 weeks ago
Amran H
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140 reviews from our community

Traveler rating
    22
    77
    33
    5
    3
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20
7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have had no complaints while staying in the hotel. Food is good and service is good too. Location-wise - not so convenient but there is a big mall nearby. Anyways, you definitely need private transportation when travelling in Penang.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Manila, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 3 nights for a business trip. Upon arrival, hotel staff accommodated me right away. Very fast and easy check in and out. Internet connection was slow at times and disconnects almost every hour but hotel staff was quick to assist. Taxis are readily available. Not so much view outside but atleast it's near my... More

Was this review helpful? Yes 1
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear iamjayarrb, Greetings from Sunway Hotel Seberang Jaya. Thank you for writing us this great review. We are delighted that the services and arrangement rendered during your recent stay with us met your expectations and particularly like our bathroom as well as the bed. In the meantime, we have acknowledged your comment on our Internet connectivity issue and breakfast, we... More

Penang Island, Malaysia
Top Contributor
87 reviews 87 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have a short holiday with my son, the hotel is walking distance to Sunway Carnival Mall. It was very safe for us to move around this area. Even though the mall is near to the hotel, but the hotel staff advise us not to walk during late night, so we still drive to the mall. The hotel is near... More

Was this review helpful? Yes 1
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear Valerie C, Greetings from Sunway Hotel Seberang Jaya. Thank you for choosing us as your preferred destination during your recent trip. We have noted your feedback on the surrounding, there are a few of Heritage tourist destinations which located in Seberang Perai Utara, Seberang Perai Tengah and Seberang Perai Selatan, and they are easy access from our Hotel. Please... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A good place to stay, clean and comfort room, friendly staff very helpful one, love the breakfast menu especially that chicken pies, should have outside tables for smokers. Loves the extra pillow. There's no toothpaste in bathroom. They should have prepared that for customers. Inside minibar please add some more drinks, i know its free but would really enjoy it... More

Was this review helpful? Yes 3
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear Aznan A, Greetings from Sunway Hotel Seberang Jaya. Thank you for sharing your feedback with us. Whilst we glad to note that you had an enjoyable stay, we have acknowledged your comment on our amenities arrangement, we have highlighted the shortcoming with manager concerned. Thank you for bringing these to our attention. We look forward to welcome you back... More

Georgetown, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stay for two days and 1 nigth , Service and overall cleanlines was at excellent level. Eventhiugh i park my car outside Hotel open place parking by the security service was good . Food are excellent , on 29th August i have ordered vege dish , the service was rendered . Receiptant members were very professional .

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear Segaran s, Greetings from Sunway Hotel Seberang Jaya. We are glad that you enjoyed your recent stay with us. Your delightful comments have been shared to all of our staffs. Thank you once again for choosing us as your preferred destination and we look forward to welcoming you back again in the future. The Management More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

Decent hotel. Surrounding does not have much interesting place. There is a shopping place nearby but the food is average only. Breakfast is average. Not impressive. Overall, the surrounding area is not tourist friendly. Penang island would be more interesting

Was this review helpful? Yes
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear HuangNM, Greetings from Sunway Hotel Seberang Jaya. We have acknowledged on your feedback that our breakfast served did not meet your expectation during your recent stay with us. Your feedback is indeed much appreciated. We are appreciative of your support and looking forward to being of your service again. Thank you. The Management More

Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights. Hotel is located strategic....although it is not on Penang Island, the access to Penang Bridge and Penang Jetty is just 15 mins away. Club Lounge service is satisfying although menu choice is expected to be better. Should have a pool though.

Was this review helpful? Yes 1
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear Intan R, Greetings from Sunway Hotel Seberang Jaya. Thank you for sharing your experience on your past patronage. We are delighted that you found our Hotel’s strategic location has been a great convenience. With regards to the swimming pool, the management already has planned to build a new swimming pool for our guest in near future. We look forward... More

Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 19, 2014

Stayed here for a week. Room is generally clean. Near to grocery store (although through a dark walk). Overall a pleasant experience. Breakfast spread is pretty decent and have enough variety for a week long business trip.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear DaveLeng, Greetings from Sunway Hotel Seberang Jaya. Thank you for sharing your comments with us. We are glad that the arrangements and services rendered during your recent stay met your expectations. We look forward to welcoming you for another memorable stay with us in the not too far distance. The Management More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2014

very nearby shopping area and food stall. the rooms are clean and comfort. me and my family very satisfy for it. Breakfast not like previous,less choices,but still very delicious for me and my family. May be during that time I'm went was Day 1 of Hari Raya. Wish the hotel can add on more facilities such as swimming pool,gym room.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear nichoc2013, Greetings from Sunway Hotel Seberang Jaya. We greatly appreciate your valuable time taken to share your feedback with us. Whilst we are glad to note that you and your family had an enjoyable stay, we have acknowledged your comment on our breakfast, we will certainly look into the area of concern and make further improvement. With regards to... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2014

The hotel is nice, clean and strategic location. Cozy newly refurbish room compared to previous stay here. However it should be better if provided with more facilities such as swimming pool. Food is just average.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear senorita9979, Greetings from Sunway Hotel Seberang Jaya. We are glad to hear that you and your family enjoyed your overall stay with us. In the meantime, we’d like to thank you for taking time to share your feedback and also area for improvement. With regards to the swimming pool, the management already has planned to build a new swimming... More

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Additional Information about Sunway Hotel Seberang Jaya Penang

Address: 11 Lebuh Tenggiri Dua | Pusatbandar Seberang Jaya, Perai 13700, Malaysia
Phone Number:
Location: Malaysia > Penang > Seberang Perai District > Perai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunway Hotel Seberang Jaya Penang 3.5*
Number of rooms: 202
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Also Known As:
Sunway Hotel Prai
Sunway Hotel Seberang Jaya Penang Perai, Malaysia

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