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Sunway Hotel Seberang Jaya Penang

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11 Lebuh Tenggiri Dua | Pusatbandar Seberang Jaya, Perai 13700, Malaysia
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Sunway Hotel Seberang Jaya Penang
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Sunway Hotel Seberang Jaya Penang
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171 reviews from our community

Traveler rating
    29
    93
    38
    5
    6
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22
9
8
104
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

It was my one of the favourite hotel for business trip, and it will be the last choice for me!! I'd request for extra body shampoo (1 bottle provided in 2 persons Sharing room), being told second bottle is free, but third bottles onwards are chargeable!!! A 4-star Hotel with body shampoo chargeable, don't you think its so silly and... More 

Was this review helpful? Yes
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear Agnes2863, Greetings from Sunway Hotel Seberang Jaya. Thank you for taking time in providing us the unpleasant experience you had encountered during your recent stay with us. Your feedback is much appreciated as it helps us to review our internal process again, and further improve the area of training toward our staffs. We are appreciative of your support and... More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just refurbished for about 1 year ago if Im not mistaken. The hotel is good especially for business traveler. Stable wifi. Front desk are friendly. The room is big and clean also provide good breakfast. It may be good for the family too as it just next to Sunway Capital Mall. Free parking available.

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Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night on 26 March 15 and paid SGD 93/night. Cozy rooms with simple decoration and no problem sleeping at night, buffet breakfast was normal. Very attentive front desk staff, check in was quick. Shops and eatery very close to hotel. Supermarket nearby hotel. Ample parking available. Recommended!

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Kangar, Malaysia
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a night on a business trip. Room - well maintained, everything was in good working condition. Mini Bar with drinks complimentary. Breakfast - wide range of food to choose from and good service given by the staff. Reception was attentive to your needs and Khairy the concierge was very helpful and friendly. Ample car park. Good location for... More 

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SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear mnasiruddin Greetings from Sunway Hotel Seberang Jaya. We truly appreciate your delightful review! It is our honour to hear that your stay with us was a pleasant one and enjoyed all aspects of Sunway Hotel Seberang Jaya. Your kind comments have been shared with our staffs. We look forward to your return for another unforgettable stay. Thank you. The... More 

Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel when I followed my husband on his business trip to Penang. There are a lot of nice things to say about this hotel. My husband and I booked the Club room. We were given two choices of breakfasts either at the restaurant at the lobby or at the Club Lounge on the 15th floor (more... More 

Was this review helpful? Yes 1
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear Liyana N, Greetings from Sunway Hotel Seberang Jaya. Thank you for writing us this wonderful review and we are pleased to hear that you had a great stay with us. We look forward to welcoming you back to Sunway Hotel Seberang Jaya in the near future. The Management More 

Kolkata (Calcutta), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 15, 2015

A decent hotel for business stay. Situated at a central location it is close to both Malls and local shops. Also, close by are some great restaurants that serve affordable meals. This hotel i also close to train and ferry stations which makes site seeing of locations in island easier. I stayed here for almost a week so got bored... More 

Was this review helpful? Yes
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear Sanghi2015, Greetings from Sunway Hotel Seberang Jaya. Thank you very much for taking time to share your experience with us. We are glad that you found our location convenient with easy access to many areas as we are indeed situated in the centre of a vibrant hub. In the meantime, we have acknowledged your comments on our menu selections,... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2015

My second stay on this Monday. The first stay was two weeks ago, both on a business trip. Surprisingly, no one helps me with my luggage on my second trip. Breakfast is averagely mediocre. The staff reception and waitress are friendly and professional. My room is clean, neat and comfortable. I will return for future stays on business trip however... More 

Was this review helpful? Yes
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear Amy L, Greetings from Sunway Hotel Seberang Jaya. Thank you for your continuous support and share your feedback with us. Whilst we are glad to note that you had an enjoyable stay, we have noted your feedback on our breakfast and staff’s service. We would like to assure you that we have taken some corrective measures for further improvement.... More 

Kuching
Contributor
18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 10, 2015

I have stayed here few times since last year. The hotel has maintained a good, clean, comfortable and good service hotel since i stayed there. The sales guy (forgot his name), was very kind and attentive, walking around asking guess for comments and chatting with them. The room is big, clean and toilet is sufficiently big. The air-cond during my... More 

Was this review helpful? Yes
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear RolandOng, Greetings from Sunway Hotel Seberang Jaya. Thank you for writing us this review. We are glad that the services and arrangement rendered during your recent stay with us met your expectations and particularly like our room. Your delightful comments have been shared to all of our staffs. In the meantime, we will certainly look into the areas of... More 

Penang Island, Malaysia
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 28, 2015

It's one of the top hotel in Seberang Perai. But it's old. It has been around for some time. So they had to refurbished it. We had functions there. The staffs are helpful. The food was nice. . Its popular among mainland penang people since it's located in heart if Seberangjaya

Was this review helpful? Yes 2
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear RedzuanIdrus, Greetings from Sunway Hotel Seberang Jaya. Thank you for taking time to share your feedback. We are delighted that the services and arrangement rendered during your recent stay with us met your expectations. We look forward to welcoming you back for another memorable stay. The Management More 

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 24, 2015

I stayed at this hotel recently in my business trip to Prai. I made the booking in the morning by calling their sales department for enquiring the room rate and at the same time booking the room. A hotel staff by the name of Joyce was so helpful by helping me to secure a room at promotional rate. The stay... More 

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Was this review helpful? Yes 2
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya Penang, responded to this review

Dear cylong168, Greetings from Sunway Hotel Seberang Jaya. We are much appreciated for your kind review! Thank you for your delightful comments on the facilities arranged during your recent stay as well as your good comments to our staff. We will be sure sharing your compliment with her. We look forward to welcoming you back for another memorable stay with... More 

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