We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Perai hotels

Ixora Hotel

3.5 of 5 Hotel   |   3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
Hotel amenities
Save Saved
You added Ixora Hotel to your Saves list
Ixora Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
58%
Ranked #2 of 3 hotels in Perai
A recent review
3 of 5 stars Reviewed July 16, 2014
Brezo_R Timisoara, Romania
  • Overview
  • Reviews (63)
  • Photos (63)
  • Amenities
  • Q&A
  • Room tips (15)
  • Location
  • More
Write a Review

63 people have reviewed this hotel

Traveler rating
    7
    30
    17
    5
    4
See reviews for
11
5
2
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Timisoara, Romania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 16, 2014

This is my second trip in Malaysia booked in this hotel.Since the last trip i can say that the staff skills toward their customers improved.A very big minus for me, being of business trip is the fact that the internet connection is very poor.I had to change rooms because in the first room they put me you could not connect... More

Was this review helpful? Yes
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Radu_BTm Thank you for returning to our hotel for the 2nd time and taking time to post your review on Tripadvisor! We appreciate your constructive feedback and also for highlighting the areas that need our attention. Our management have engage additional supplier (Internet provider) to further enhance the speed and connectivity Your comments here will assist us in improving... More

New Delhi
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 24, 2014

I traveled in a group for a business event from 13-18 May 2014. Despite knowing that the group is suppose to check-in, there was no arrangement done. We waited for almost 3 hrs in reception before they could provide us a room. Ordering a room service is a nightmare. I preferred to walk down the road & have meals at... More

Was this review helpful? Yes
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear hm83 On behalf of the entire team, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our brand. We genuinely regret the inconvenience caused. Rest assured that I shared your comments with our Department Heads concerned and immediate steps have been taken to ensure no... More

Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 9, 2014

My PA booked this hotel for an event I was attending in Penang last week. Typically, when booking hotels, she has more misses than hits, but this time she did ok! For the price, I was expecting something which would reflect exactly that; however, I was pleasantly surprised. The main lobby area is bright and open with a bar and... More

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Mr Nick M, Thank you for the valuable comment upon Ixora Hotel, Penang for your precious time to shared on Trip Advisor. We were pleased to learn that you had a wonderful experience at the hotel also a big thanks and appreciation of your compliments on our product, services as well as the food of the hotel. As Ixora,... More

Seremban, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 7, 2014

At first, I booked a room at Agoda.com and upon check-in they provide me with two single bed room. How am I suppose to sleep with my wife?Even more ridiculous is they suggested me tose patch two bed together so we can sleep along. If they know the bed can be patch, Isn't this suppose to be their responsibility? Fine,... More

Was this review helpful? Yes 2
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear MingChan, On behalf of the management and entire team, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We genuinely regret for the inconvenience caused. Rest assured that I have shared your comments with our Department Heads concerned and immediate steps have been... More

Klang, Malaysia
Top Contributor
95 reviews 95 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed two nights on biz trip. The hotel is not located in the island. Basically it's more of suited for biz guest as tourist will need to get transport to the island. Check- in is nit much of a fuss. If you are smokers, be sure to request when booking as they have limited smoking room and fines of RM200... More

Was this review helpful? Yes
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Mr Robert Chew, Thank you for sharing your staying experience at Ixora Hotel, Penang. We are glad that you had enjoyed your stay and find our hotel to your liking. Thank you for the compliments over our spacious room and value for money as well as your good feedback on our amenities. We most certainly hope that Ixora Hotel,... More

Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 27, 2014

Stayed for two nights on level 2 for a family wedding over the weekend. First impression was it was reasonably priced for the room size given to us. The toilet was even spacious with two basins which was a good surprise. Sleep quality, including the bedding provided was not bad too. Bed was a touch too stiff to my liking... More

Was this review helpful? Yes
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear MaxTNP, Thank you for taking the time to share your feedback after your recent stay with us. We are sincerely disappointed that we were not able to meet your expectations during your stay with Ixora Hotel. Your comments about the room condition, safe deposit box and the air conditioning are duly noted and we will make sure to improve... More

Timisoara, Romania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 28, 2014

Stayed at Ixora for 3 weeks and let's say it's not the best hotel...overall reception, restaurant and also rooms are ok.Check in went ok for me didn't stay too long.you get quite a big rooms with some amenities.Surprised they don't have a toilet brush, maybe they should think of putting in the bathroom.Major dissapointment for me was the wifi.You could... More

Was this review helpful? Yes
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Brezoianu R, Thank you for taking the time to write a review regarding your recent stay at our hotel. We truly appreciate feedback from our esteemed guests as it provides us the opportunity to gauge our overall service delivery standard and products. It is with great disappointment to learn that on this occasion we have fallen short of your... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 18, 2014

Stayed for 2nights on 15/3, first impression of the exterior was good till the moment we enter as we travel in a big group of 20 people including children, the glass door for entering the lobby was heavy enough to push/pull and no one came to help with our luggage. Once enter some of the staff loiter around the lobby... More

Was this review helpful? Yes 2
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear donlim84, It was a pleasure to have you stay with us. We would like to thank you for writing this constructive review as it is very important for us to further improve from guest’s feedback. Allow me to express our deepest regret on the shortcomings you have experienced during your stay at our hotel. We have discussed upon this... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 15, 2014

Overall look nice can stay, 1. when check in, the flow very slow caused we in group but need check in 1 by 1... I think need improve in grouping check in... 2.The room is very nice and comfortable but only the toilet not have pipe for wash after use... please take consideration to put pipe for wash.... 3. The... More

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear afisfq, Thank you for your recent stay and taking time to post your review on Tripadvisor! We appreciate your constructive feedback and also for highlighting the areas that need our attention. It is our utmost pleasure to be of service to you and we are pleased to learn that you liked the hotel. Your positive comments are important and... More

Stuttgart, Baden-Württemberg, Germany
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 22, 2014

Arriving in from the island we got to the front door in heat and humidity, with some hefty luggage. Nobody came to take the luggage until I went to the lobby to get the trolley-thing myself. A request had been made for "the quietest room, away from the elevator, ice machines and noise". Check-in was unusually slow, although there were... More

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Martinluther1517, We thank for your feedback about our hotel and for taking the time to write your review. I would like to take this opportunity to apologise on behalf of our team for the lack of follow up on your requests and the quality of the room that you had experienced. We deeply regret that our products and services... More

Owners: What's your side of the story?
If you own or manage Ixora Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Ixora Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ixora Hotel

Address: 3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
Location: Malaysia > Penang > Seberang Perai District > Perai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ixora Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Asiatravel.com Holdings, Expedia, Booking.com, Tingo, BookingOdigeoWL, Orbitz and Venere so you can book your Ixora Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ixora Hotel Penang/Perai, Malaysia

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (64)
Viewed
Room/suite (20)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (12)
Viewed
View from room (6)
Viewed
Dining (3)
Viewed
Other (8)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Ideal Place for Private Functions, Business Events & Corporate Activities. ... more   less 
Number of rooms
326

Questions & Answers

Questions? Get answers from Ixora Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer