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All 3 Perai hotels

Ixora Hotel

3.5 of 5 Hotel   |   3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
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Ixora Hotel
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Ranked #2 of 3 Hotels in Perai
A recent review
4 of 5 stars reviewed 6 days ago
clmhome Kuala Lumpur, Malaysia
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70 reviews from our community

Traveler rating
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    18
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    4
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13
5
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 2 nights here when I was on a business trip. Overall, the hotel was good. The location is alright, just off the highway and next to a shopping mall. Check-in was a bit slow and my keycard didn't work and it took a while before they could fix it. The room was spacious and clean, with satellite tv, fridge,... More

Was this review helpful? Yes 1
Ipoh, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was my pleasure to express my gratitude and appreciation for the best deal offered by the Ixora's sales team, great venue for my events with full support rendered, from event arrangement to dining to rooms services. Hotel's amenities are of the most modern type, spacious room, a good experience for business person and travellers. My special thanks to Ms... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
125 reviews 125 reviews
27 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 1 week ago

Large comfy beds and rooms, extensive international breakfast and right next door to a mall. Good location. It's the only good hotel in Perai/Butterworth. Nice staff, they speak English and are very helpful

Was this review helpful? Yes 1
Adelaide
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 12, 2014

This hotel seems to be a bit off the beaten track and I stayed here for a few nights on a business trip. It is a shiny, newish looking hotel and has many features to recommend it. Most surprising for me was that I appeared to be the only person staying in the hotel, or at least that was my... More

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HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Chris_Toffer_John, We very much appreciate your comments regarding your recent stay at Ixora Hotel Penang. It is always a pleasure to receive positive feedback. I have shared your comments with our Chef and I am sure that this feedback will serve as an encouragement to his department and all of our associates as we strive to continuously improve the... More

KL
Top Contributor
132 reviews 132 reviews
36 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed October 3, 2014

stayed one night for a business trip. room was clean and spacious but if you are not driving, it would be difficult to move around. if you stay to dine, there is only one coffee house within the hotel and menu is limited.

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HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Travelhoneybee Thank you for writing your review on Tripadvisor. We are happy that you liked our spacious room. Your review here will here will definitely motivates us to provide better and quality room and service. Thank you and we hope to see you again in the near future. Warm regards, Hendry Director of Sales & Marketing Ixora Hotel, Penang. More

Plymouth, United Kingdom
Top Contributor
59 reviews 59 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed September 29, 2014

Stayed in this hotel for 4 nights for business trip with family. The bedroom was decent size and clean with tea/ coffee making facilities and a mini bar. The shower room with a powerful rainforest shower. The first night, they messed up our room service as forgot to take our room number (notified by us after 40 minutes of waiting).... More

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HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear WarmlyAndCo, We would like to thank you for writing this constructive review. We would like to express our deepest regret on the shortcomings you have experienced during your stay at our hotel. We have discussed upon this matter to the respective departments especially from Front Office and Food and Beverage Department to ensure that this problem will never happen... More

1 review
4 of 5 stars Reviewed September 7, 2014

I was there with my family over the Merdeka weekend to attend a wedding in Butterworth. Location is fantastic, very close to the highway. Next to Megamall so you can just walk over to have your meals. The hotel feels brand new. Rooms are clean. Mattress was a bit too firm for me but may be okay for others. Fantastic... More

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HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear AnneBea, Thank you for taking the time to write your valuable review. Its nice to know that you like our rooms, the breakfast and its location. We are disappointed to read that you have left your charger at the room. Please be assured that, I have personally shared your comments with the respective department head. We hope to have... More

Timisoara, Romania
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 16, 2014

This is my second trip in Malaysia booked in this hotel.Since the last trip i can say that the staff skills toward their customers improved.A very big minus for me, being of business trip is the fact that the internet connection is very poor.I had to change rooms because in the first room they put me you could not connect... More

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HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Radu_BTm Thank you for returning to our hotel for the 2nd time and taking time to post your review on Tripadvisor! We appreciate your constructive feedback and also for highlighting the areas that need our attention. Our management have engage additional supplier (Internet provider) to further enhance the speed and connectivity Your comments here will assist us in improving... More

New Delhi
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 24, 2014

I traveled in a group for a business event from 13-18 May 2014. Despite knowing that the group is suppose to check-in, there was no arrangement done. We waited for almost 3 hrs in reception before they could provide us a room. Ordering a room service is a nightmare. I preferred to walk down the road & have meals at... More

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear hm83 On behalf of the entire team, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our brand. We genuinely regret the inconvenience caused. Rest assured that I shared your comments with our Department Heads concerned and immediate steps have been taken to ensure no... More

Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 9, 2014

My PA booked this hotel for an event I was attending in Penang last week. Typically, when booking hotels, she has more misses than hits, but this time she did ok! For the price, I was expecting something which would reflect exactly that; however, I was pleasantly surprised. The main lobby area is bright and open with a bar and... More

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Mr Nick M, Thank you for the valuable comment upon Ixora Hotel, Penang for your precious time to shared on Trip Advisor. We were pleased to learn that you had a wonderful experience at the hotel also a big thanks and appreciation of your compliments on our product, services as well as the food of the hotel. As Ixora,... More

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Additional Information about Ixora Hotel

Address: 3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
Location: Malaysia > Penang > Seberang Perai District > Perai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ixora Hotel 3.5*
Number of rooms: 326
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Also Known As:
Ixora Hotel Penang/Perai, Malaysia

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