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All 3 Perai hotels

Ixora Hotel

3.5 of 5 Hotel   |   3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
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Ixora Hotel
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Ranked #2 of 3 Hotels in Perai
A recent review
4 of 5 stars reviewed 1 week ago
mnasiruddin Kangar, Malaysia
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76 reviews from our community

Traveler rating
    9
    38
    19
    6
    4
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16
5
2
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kangar, Malaysia
Contributor
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 1 night at the hotel, for a company function. Check in was brisk, rooms spacious and clean. Bathroom is big but only with shower (no bath tub). The water drainage in the shower was blocked so water did not flow out fast enough while having shower. Did not inform hotel management on this as my collegue did the checking... More 

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HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear mnasiruddin, Thank you for your comments here at TripAdvisors. We would appreciate if you could furnish us with the Room No in order for us to check the WIFI connectivity and the drainage issue. This will certainly help us and ensure all our rooms and facilities are in order to serve the next guest. Once again, thank you for... More 

Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this hotel on a last minute kind of business trip and the family decided to come along as well. Location wise was easy to find and not too far in from the highway. Upon checking in I was pleased with the hotel and the room decor, which i find ro be modern. WiFi is very intermittent in the rooms.... More 

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear LaZirahs. Thank you for taking your time and write your valuable comments here on TripAdvisors. We are pleased to hear that we have exceeded your expectations. As a modern business hotel. we always welcome our guests with a smile and to provide the best services at all time. Warm regards, Hendry Tan Director of Sales & Marketing More 

Malaysia
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here 2 nights in a superior family room. My comments as below: Good 1. Presently surprised breakfast. it is much better than some 4 or 5 star hotels. 2. Polite staff (receptionist, f&b, house keeping, even maintenance). 3. Reasonably clean (room and public area). 4. New (was opened in 2011). 5. Just beside a shopping mall (Mega Mall, Prai).... More 

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear TanCK Thank you for your positive and negative comments on TripAdvisor. (Good) 1. IXORA HOTEL won just 5 Awards from the "Battle of the Chef's" competition during Asian Food Festival @ SPICE 2. Thank you for your praise, be rest assured that your comments will be shared to all Department Head. 3. Our attentive housekeeping staff are well trained.... More 

Sandakan
1 review
4 of 5 stars Reviewed December 13, 2014

Was here with my mum and daughter for a bowling tournament, which venue was at the Megalanes, Pacific Megamall Perai. This hotel was just next to the Mall, hence location wise, this was the best. Stayed in a Superior Family/Triple Room, the room was really spacious and the beds too - supersized single beds with a width wide enough to... More 

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HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Zaleha P, Thank you for your valuable feedback on TripAdvisor, As a Modern Business Class Hotel, all our room categories are designed to make convenient to all guest. All our bed/mattress are "Custom-Made and imported,. We also have a "Pillow Menu" just dial "0", our attentive staff will be at your service 24/7. Once again, thank you for your... More 

Gurgaon, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 9, 2014

I stayed in this hotel for a week. Rooms are specious. Customer service is average. It is ok to stay in this hotel if anyone would like to stay in Seberang Perai area only otherwise there are more better options at the Penang island. The only problem I faced is that I had a booking for a king sized bad... More 

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HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Dreeraj G First of all, thank you for selecting IXORA HOTEL, PRAI as your choice for accommodation over a week. We sincerely apologies for the shortcomings that you encounter with our Customer Service / Front Office Department. Be rest assured that your comments here are shared with respective department for us to improve further. Once again. thank you for... More 

Kuala Lumpur, Malaysia
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stayed 2 nights here when I was on a business trip. Overall, the hotel was good. The location is alright, just off the highway and next to a shopping mall. Check-in was a bit slow and my keycard didn't work and it took a while before they could fix it. The room was spacious and clean, with satellite tv, fridge,... More 

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear clmhome, Thank you for your great comment towards Ixora Hotel Prai and time to write on TripAdvisor. As a Business Class Hotel we always strive to serve the best selection of food and services to all guests and our Great Chef's of Ixora has just won 5 Medals "Battle of the Chef's" recently at SPICE Convention Centre during Penang... More 

Ipoh, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

It was my pleasure to express my gratitude and appreciation for the best deal offered by the Ixora's sales team, great venue for my events with full support rendered, from event arrangement to dining to rooms services. Hotel's amenities are of the most modern type, spacious room, a good experience for business person and travellers. My special thanks to Ms... More 

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Shahili, Thank you for taking your valuable time to write on TripAdvisor. Your comments has motivated all our staffs from all levels. Thanks once again and w e are looking forward to serve you again. Thank you so much for your support. Thanks & Best regards Hendry Tan Director of Sales and Marketing More 

Singapore, Singapore
Top Contributor
128 reviews 128 reviews
28 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed November 15, 2014

Large comfy beds and rooms, extensive international breakfast and right next door to a mall. Good location. It's the only good hotel in Perai/Butterworth. Nice staff, they speak English and are very helpful

Was this review helpful? Yes 1
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Hi Remarkable_travels, Thank you for your positive feedback and time to write this review and we learned that you have enjoyed every facilities that was served from the room quality to our International Buffet Breakfast via our managers and colleagues. Thank you Warm regards. Hendry Tan Director of Sales & Marketing More 

Adelaide
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 12, 2014

This hotel seems to be a bit off the beaten track and I stayed here for a few nights on a business trip. It is a shiny, newish looking hotel and has many features to recommend it. Most surprising for me was that I appeared to be the only person staying in the hotel, or at least that was my... More 

Was this review helpful? Yes
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Chris_Toffer_John, We very much appreciate your comments regarding your recent stay at Ixora Hotel Penang. It is always a pleasure to receive positive feedback. I have shared your comments with our Chef and I am sure that this feedback will serve as an encouragement to his department and all of our associates as we strive to continuously improve the... More 

KL
Top Contributor
132 reviews 132 reviews
36 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed October 3, 2014

stayed one night for a business trip. room was clean and spacious but if you are not driving, it would be difficult to move around. if you stay to dine, there is only one coffee house within the hotel and menu is limited.

Was this review helpful? Yes
HendryTan8888, Director of Sales at Ixora Hotel, responded to this review

Dear Travelhoneybee Thank you for writing your review on Tripadvisor. We are happy that you liked our spacious room. Your review here will here will definitely motivates us to provide better and quality room and service. Thank you and we hope to see you again in the near future. Warm regards, Hendry Director of Sales & Marketing Ixora Hotel, Penang. More 

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Additional Information about Ixora Hotel

Address: 3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
Location: Malaysia > Penang > Seberang Perai District > Perai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ixora Hotel 3.5*
Number of rooms: 326
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Also Known As:
Ixora Hotel Penang/Perai, Malaysia

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