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G Hotel Gurney

Certificate of Excellence
168A Persiaran Gurney, George Town, Penang Island 10250, Malaysia
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G Hotel Gurney
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G Hotel Gurney
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1,122 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for G Hotel Gurney
See the most recent reviews
Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My family and I (2 younger children) came along to the G Hotel with my husband for a business trip. Needless to say, I needed a hotel/area I could entertain them while he was at work.The staff at the G we found to be very friendly and helpful...especially the pool staff. We spent two nights in the hotel and had... More 

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Bangkok
Top Contributor
107 reviews 107 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As return guest, it is great to be back and many of staff did recognize us with name. Comfortable and clean room with good service are what we need and got it each time we stay at G Hotel. Our wish is for the improvement of service, attitude in G Cafe, Executive Lounge. If all these are fixed, it will... More 

Was this review helpful? Yes 1
Sydney
Contributor
16 reviews 16 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here with family for 2 nights - 15 & 16 Feb 2015. Check in was quick and bags were sent up to our rooms straight away. The beds are like bricks so we asked for bed toppers to be put on our beds and this request was seen to straight away..We went down to the pool and basically... More 

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Contributor
13 reviews 13 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 20, 2015

Modern style hotel, we stayed 3 nights deluxe room, large enough size, complete quite as good as television, refrigerator, safety box, mini bar with 4 bottles of complimentary soft drinks, 2 chocolate snack, Room service that is so friendly and came twice a day asking needs. modern style hotel, we stayed 3 nights deluxe room, large enough size, completeness quite... More 

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PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Warm greetings from g Hotel ! Thank you for spending your time to write your wonderful review in Tripadvisor. We are delighted to read that your stay with us was enjoyable one and look forward to the opportunity to welcome you back in the future. Regards, Michael Hanratty General Manager More 

Singapore
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 19, 2015 via mobile

Great location as my room faced the sea. I stayed here for 5 nights for work and the 2 main things I look out for are fitness facilities. The pool was big and spacious and great for lap swimming. Gym was well equipped and opens till 10pm. The toiletries provided were one of the best I've ever encountered. Ala-carte dinner... More 

Was this review helpful? Yes 1
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Warm greetings from g Hotel ! Thank you for sharing your recent stay experience on Tripadvisor. It was our great pleasure that you enjoy every aspect in the hotel especially impressed with our toiletries – Appelles which does offer an natural luxury product. Once again, thank you for taking the time to write and we look forward to... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 9, 2015

I am here with family of 6 with advanced booking of 2 superior rooms via internet. I requested for rooms with king-size bed but the staff took so long to check & confirmed that they were not available. Due to that we decided to get an extra room for there are 6 adults with 2 kids. They again took another... More 

Was this review helpful? Yes 3
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Warm greetings from g Hotel ! Firstly, I was sorry to learn of your concerns with your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. I trust you will accept that the difficulties you experienced are certainly not reflective of our normal standards. Please be assured that... More 

Senior Contributor
35 reviews 35 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 1, 2015

Very close to the Gurney Shopping Mall and strip next to the bay/sea the hotel is a slightly modern trend. Although not as nice as other branded name hotels the staff does do their best to please and the mini-bar was included. The breakfast buffet was not as wide variety at other high end hotels that you would expect, but... More 

Was this review helpful? Yes 1
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Warm greetings from g Hotel ! Thank you for taking the time to providing us feedback regarding your recent stay experience on Tripadvisor. I was concerned to read that the cleanliness in room was lack of satisfaction and you found insects in the room. Please rest assured that I had raised your feedback to our Housekeeping department and... More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 1, 2015

We were locked out of our own room for hours and added with horrible customer service who all of them are unable to manage the situation. Definitely not worth the price that we paid for!! What's worst is they did not compensate or apologise for the inconvenience they cause to us!

Was this review helpful? Yes 5
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Warm greetings from g Hotel ! First of all, I would like to apologies for the disappointment that you have expressed regarding your recent stay experience. It was never our intention to cause you further distress and to this effect, we will definitely investigate and appropriate action will be taken to prevent any other guest being similarly inconvenience... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 29, 2015

I stayed at the G Hotel at the recommenation of my client in Penang. The hotel was very nice. The transportation/limo staff were very helpful and arranged a van for us to take six people to our client location on the south side of the island each business day. The hotel breakfast was very good. The fitness room had plenty... More 

Was this review helpful? Yes 1
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Warm greetings from g Hotel ! I would like to thank you for your wonderful review to let other travelers know about our modern and stylish hotel. Guest feedback is extremely important in motivate us to continuously go the extra mile for our guests. Thank you once again for taking the time to write and we do hope... More 

Melaka, Malaysia
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 29, 2015

Stayed here last year, location is very close by to shopping malls along gurney drive with sea view if you take the seaview rooms, great view. room is adequately spaced, bed and pillow comfortable enough. shower area is great but no bathtubs. free minibar! free computer and printer as well. Love their buffet meals, wide selection of food and tasty.... More 

Was this review helpful? Yes 1
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Warm greetings from g Hotel ! Thank you for taking the time to providing us feedback. We were very happy to read that you enjoyed your stay with us, especially impressed with our spacious room and buffet selection. Once again, we look forward to the opportunity to be of service. Regards, Michael Hanratty General Manager More 

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