Bad service, seemed dilapidated and the building was especially dark at night. Noisy air-conds, un-watchable TV, dead cockroach in the bathroom, the lift door closes within 3 seconds before you can even get out, lobby has no air-cond as they claimed it was being repaired, loose socket/power point (though usable). Luckily the WiFi provided was usable. The shower was okay.... More

I can only confirm what has gone before. Everything you need to know about this hotel is displayed on the (locked) toilet door in the lobby - "For guests only. Get keys from reception". This could be a good hotel, with a decent location and lovely roof top swimming pool and decent sized rooms. But it is just so poorly... More

Stayed for 1 night, no choice as this was the only hotel with rooms available. The room was dated and dirty, the bed and both pillows were stained. The staff are RUDE, beware of the mosquito bites at the lobby, especially when you have to wait for long due to the slow service. Be careful if you travel with kids,... More

Came here for 2 nights with my family of 4. The sheets under it were obviously been used previously but was just fixed on top. Toilet walls and cabinet were falling off. Great location as it is close to central bus terminal but not when you're wanting to sleep comfortably after a big day. Rooms comes with breakfast but was... More

The aicon were faulty, the room were old and dirty. Bathtub not wash at all,everything is stupiakkkkk!!!!!breakfast were horrible,cupboard without door, mini fridge not working , the front desk staff were rude. There were no free wifi as promised.when I requested for the password your staff handed to me reluctantly and the password was not valid !!!!!i. I will spread... More

I dont understand from which planet the receptionist was employed when they cant even communicate with basic language to their customers, which is their source of earning!! Old or new building is immaterial to me as long as the service is a standard one. Furthermore among the tourisme fraternity, they dont even give a kind of attention and corncern, which... More

Room is old, the toilet is creepy and the TV is so out-dated ( 12-inch only) the room very dirty very bad service!!!i really regret staying @ this stupid hotel. lanjau! it need a proper management. I will never ever come back to this hotel. I strictly don't reccomend this hotel to anyone!! please do not choose this hotel

Not a good hotel. Room is old, the toilet is creepy and the TV is so out-dated ( 12-inch only). The air-con is too cold as it is center control. So we have to use the boards that provided beside the air-con place to block the air coming in. No wire through the whole building. It`s time to have some... More

We booked and paid for the hotel through ghi website, which is the hotel's own group. It was a peak season so after receiving confirmatioon, i called in to reconfirm with the desk. We arrived saturday night at 8pm. There was a writing on the board, "full house, even already make booking" i thought its weird. But i didnt care... More