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Grand Continental Hotel - Penang

68, Jalan Gurdwara, George Town, Penang Island 10300 , Malaysia
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Grand Continental Hotel - Penang
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114 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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Petaling Jaya, Malaysia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

A low-priced stay hotel in Penang for a few nights. It is located near KOMTAR and the main bus station. hawkers foodstalls are nearby serving the best best Penang Chinese cuisines. The hotel itself is an average place with stayable rooms. The washrooms are clean and the beds are ok, maybe needing refurnishing. Otherwise a good choice of stay for... More 

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Malaysia
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed December 19, 2014

I had to make a business trip to Penang this week and most of the hotels were fully booked. This is due mainly to the schools and year-end holidays and Penang is a favorite destination for holidays in Malaysia. Ended up staying at this hotel. As expected from a chained hotel, the amenities and facilities were pretty standard and comfortable... More 

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Siena, Italy
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

This is the second time that I have stayed at this hotel. It is still excellent. Service by their employees is excellen, very formal, but very accommodating. The breakfasts are wonderful. Haven't had baked pears in A generation. Room service is old world. You just don't get that any more. Rooms are great, even if a little small. One has... More 

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Tiruchirappalli, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 21, 2014

Nice stay and Warming welcome at reception. The Hotel charges you 100 RM as refundable deposit. For 4 pax there were only 2 coffee mugs kept, we demanded more cups and tea bags. This has to be done by the hotel w.o demanding. Pool is small and of 1.5m depth, you can see nice view of Penang Bridge from pool.... More 

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Doolin, Ireland
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed October 3, 2014

Avoid this hotel. A new “management team” recently took over the hotel. They are a bad fit with the long term employees. The blame is not with the long term employees. After I checked in and paid, I went outside briefly. When I returned, the automatic double glass sliding door shut very rapidly, and with strong force, on me. The... More 

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Travelers are raving about these George Town hotels

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 6, 2014

it is an averaging hotel. hotel itself and it interior are old. hotel cleaness are ok, hotel service are ok. location wise not bad, quite easy access to food court, stalls and pubs are all around the corner

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Borneo Island
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 15, 2014

Booked online. Arrived and found out that there will be no hot water the few days we are staying there. Location not that great as well. Room is comfy, but view so-so. There's no much choice for breakfast. Overall, still alright for the price.

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Kuala Lumpur, Malaysia
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
2 of 5 stars Reviewed December 25, 2013

I understand this hotel was given a 3stars but in my opinion, it does not worth half a star. Located in a good place right in the heart of Penang Island. Reception & Lobby: Lobby is dark and no proper waiting area. I make a call to the receptionist to confirm my reservation but they failed to give me an... More 

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Putrajaya, Malaysia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed December 2, 2013

Stayed for 1 night for business trip. As well known hotel brand i'm not worried about the hotel when make a reservation. But when enter the receptions, staff don't have standard uniform not friendly. facilities are aging, room have old furniture and carpet are dusty. AC not maintained and noisy. i have to request towel because its not ready in... More 

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Kuala Lumpur, Malaysia
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed November 27, 2013

Came here for business trip. Rooms are old and not well maintained. No hot shower (broken). Front desk not local and can not speak local. Will not come here again. Will noy recommend to any other person

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