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All 49 Georgetown hotels

Hotel Sentral Georgetown

3.0 of 5 Hotel   |   No 12, Lorong Kinta, Georgetown, Penang Island 10400, Malaysia
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Hotel Sentral Georgetown
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Ranked #21 of 49 hotels in Georgetown
A recent review
4 of 5 stars reviewed 1 week ago
sher24 Singapore
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199 people have reviewed this hotel

Traveler rating
    26
    84
    68
    12
    9
See reviews for
46
50
19
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore
1 review
4 of 5 stars Reviewed 1 week ago

Greeted by friendly Reception when my parents & I arrived on 9 Apr. Check in process is fast & smooth. Hotel room is big with a queen & single bed. Breakfast spread is humble. It can get pretty crowded at certain timings as the cafe is not very big. Walk 200m to the main road is where you can find... More

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HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is glad to know that you are satisfied with clean, comfortable room and satisfied with the hotel location. Hotel Sentral is conveniently located next to Jalan Macalister, where you can easily... More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed here with my family for 2 nights and it was a nice stay. The staff who checking us in was very warm and efficient. She do her job well, always smile and polite. Her name is "Shemee". (Sorry if I'm spelling wrong). I booked for family suites to stay for 3 person , the room was not big... More

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HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We are delighted to know that you have been overall impressed with the service quality of our hotel. Your kind comments will serve as an added inspiration to consistently maintain the high... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is not the most central in Penang, despite the name, but it isn't a far walk to most sights. The service was very warm, friendly and efficient and the room was decent and clean for the money paid with a comfy bed, decent shower room and very quiet. We didn't get to try the hotel's breakfast, as we... More

Was this review helpful? Yes
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and it is glad to know that our rooms are clean, comfortable and you had a pleasant stay with us at Hotel... More

London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked this hotel expecting it to be basic (£15 per person per night); it was indeed no frills, but some aspects were disappointing. The sheets and towels were dirty looking and stained, the room smelled musty, and only one half of the air con machine worked. We were woken after our first night by the hotel cleaner banging on... More

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HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It was very disturbing to learn that your stay was unpleasant and would like to extend my sincere apology for any inconvenience that you may have experiences as a result of our... More

Kuala Lumpur, Malaysia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The location of the hotel indeed is quite good and it is near to those eating location. However, upon arrival to the hotel, we requested both rooms to be located near to each other. In the end, they gave us a room which was one at the most corner of the hotel and another one located at the middle which... More

Was this review helpful? Yes
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It was very disturbing to learn that your stay was unpleasant and would like to extend my sincere apology for any inconvenience that you may have experiences as a result of our... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I came to Penang 2 weeks ago with my wife and we stayed at this hotel for 3 nights. We chose this hotel because it was centrally located at Georgetown. We booked a deluxe queen size room in Expedia.com, but upon arrival,we were told that there were no queen size bedrooms available. What Hotel sentral did instead was to combine... More

Was this review helpful? Yes 1
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We deeply regret to hear that your stay with us was unpleasant. Please rest assured that your feedback is taken seriously and steps to address the issue has been discussed at length... More

Helsinki, Finland
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You'll probably sleep well in Hotel Sentral Georgetown, but it isn't a place that you'll remember with a pleasure. Rooms we're basic, and we had a room without a view. There was a window, where you could see other windows... Location could be more close to the old town, but there are a lot of eating and nightlife options quite... More

Was this review helpful? Yes
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We sincerely apologized for the cold shower that you had and we have informed all our housekeeping supervisor to double check on the water heaters when they do their room checking. We... More

Denver, Colorado
Top Contributor
78 reviews 78 reviews
68 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent one night in Georgetown and one night at the Hotel Sentral. While it is conveniently located and the staff does seem to try to make your stay comfortable, there are a few things in the area that make it less than ideal. First off, there is a disco near the hotel that blasts incredibly loud music until around... More

Was this review helpful? Yes
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. Hotel Sentral Georgetown is located in the heart of Penang and getting around is convenient. In less than 2 minutes walk from the hotel, there are famous food stalls that is open... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Happy with the room - clean. new and well furnished. However a bit impersonal - I could have been anywhere in the world especially as the windows were frosted over so couldn't see outside. Main gripe is the service. They couldn't book a taxi for my morning flight when I tried to book at 630pm as the travel desk had... More

Was this review helpful? Yes
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We are happy to know that you had enjoy our clean and comfortable room. With regards to the attitude of the staff, it is certainly an area of genuine concern. We shall... More

KL
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I just had my family trip to penang. I choose to stay at hotel sentral this time. We booked 2 deluxe room, room is very clean but unfortunately no king sized bed that we request!! Front desk staff are very friendly and offer me to combined two single bed together. Fortunately the result is still acceptable. Location for this hotel... More

Was this review helpful? Yes 1
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral, Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. Hotel Sentral Georgetown is located in the heart of Penang and getting around is convenient. We are delighted to hear that you and your family have enjoyed your stay with us. Indeed,... More

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Additional Information about Hotel Sentral Georgetown

Also Known As:
Hotel Sentral Georgetown Penang
Address: No 12, Lorong Kinta, Georgetown, Penang Island 10400, Malaysia
Location: Malaysia > Penang > Penang Island > Georgetown
Hotel Style:
Ranked #21 of 49 hotels in Georgetown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sentral Georgetown 3*
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