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All 49 Georgetown hotels

Sunway Hotel Georgetown Penang

3.5 of 5 Hotel   |   33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
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Ranked #13 of 49 hotels in Georgetown
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728 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel, close to downtown Georgetown. The rooms are clean, nice, comfortable. Had all the amenities I needed and the price was cheap! It has a well equipped fitness room. The pool is small and they need to get more loungers. Its more of a hotel that you stay in to go out and see the city,... More

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Newcastle upon Tyne, United Kingdom
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Our short stay here was comfortable but not without issues. The room was spacious, clean and well equipped although some of the fixtures seemed to have been finished hurriedly e.g. the shower door which didn't close properly meaning the bathroom floor got rather wet. Unfortunately the main problems we had were with the staff. Check-in took nearly 20 minutes -... More

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Melbourne, Florida
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My family and I stayed during Chinese New Year to catch all the festivals of Penang which was fantastic. The hotel and staff were the worst I've ever experienced. The food was terrible, upon checking in we basically had to move our own bags just as we did upon check out. None of the staff treated any guest with respect,... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a month in Jan 2014. Great choice! The staff were all so pleasant and super friendly, going out of their way to help us. A special thanks to the managers Mr Siva Ji and Mr Arvind, thank you for making our stay so comfortable! The food was great, highly recommend going for the breakfast option as you... More

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Boston, Massachusetts
11 reviews 11 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very Good Experience. Nicely remodeled and renovated overall. Took my family and relatives there and booked 3 Executive Club Lounge rooms with Breakfast and Afternoon snack/drinks. The only complaint we have is the alcoholic beverage selections during the Afternoon snack/drinks in the Executive Club Lounge... extremely limited selections, sadly. Breakfast buffet was fantastic. Rooms were very nice.

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Sydney, Australia
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there in Oct 13. The location is fantastic. Walking distant to most places. The hotel staff is friendly. More praises should go to the cafe staff. Unfortunately, I couldn't remember the waiter's name, he is super friendly and professional. Although the front desk staff are friendly enough, I think they should learn more from him. The room is very... More

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the minute we arrived we felt comfortable and welcome. The staff were friendly and welcoming, check in was quick and efficient. Our deluxe room with breakfast was very clean and comfortable and we were pleasantly surprised at the interesting city view which takes in Times Square , a large Hindu temple and the wonderful evening food market and restaurants... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago

My family booked 4 hotel rooms for a total of 4 days 3 nights and the during the first 3 days, we were rather happy with the service provided by the hotel staff. The rooms were nice and clean, with a comfortable bed, environment as well as a clean toilet. The staff helping with the room service were friendly, helpful... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My group of 10 had a pleasant stay at Sunway hotel. The check in/out was fast. We arrived at the hotel at around 11am and the reception gave us two hotel rooms first as the other two rooms were not ready yet but at least we have the 2 rooms to leave our luggages and for my toddler to sleep... More

Was this review helpful? Yes 1
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you very much for taking the time to share your comments during your recent stay with us in Penang. We are delighted to learn that all arrangements and services extended during your stay with us met your expectations. Meanwhile, we thank you for your past patronage and look forward to the... More

Perth Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went with no great expectations and was pleased to find good and speedy service at the reception, a clean , good size room and the hotel to be well located. There is no shortage of eateries, shops selling local goodies and easy access to public transportation- all within walking distance.. The staff especially Sivaji Selvan, Sarah and the concierge... More

Was this review helpful? Yes 2
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! We are truly appreciative of your comments. We apologize for the displeasure that had caused you some inconvenience. However, we would like to emphasize that our primary objective is to exceed our guests’ satisfaction at every opportunity. We value your business and comfort, and we would like to assure you that we... More

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Additional Information about Sunway Hotel Georgetown Penang

Also Known As:
Sunway Hotel Georgetown
Sunway Hotel Georgetown Penang
Address: 33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Georgetown
#10 Romantic Hotel in Georgetown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunway Hotel Georgetown Penang 3.5*
Official Description (provided by the hotel):
The location offers a wonderful blend of city life and traditional charm within the UNESCO George Town enclave where culture and commerce thrive at their best. It is nestled within the old colonial-style shop houses alongside the skyscrapers, including the iconic KOMTAR. The Hotel is also within easy reach of all major commercial centers, shopping malls, tourist attractions as well as just a short drive from Penang Bridge, Penang International Airport and Ferry Terminal. The newly renovated rooms at 4-star Sunway Hotel Georgetown, Penang are inspired by a unique combination of modern and minimalist design with a wide range of amenities suitable for both professionals and pleasure-seekers. All new rooms are complimented with broadband internet access. ... more   less 
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