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All 50 Georgetown hotels

Sunway Hotel Georgetown Penang

3.5 of 5 Hotel   |   33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
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Ranked #13 of 50 hotels in Georgetown
A recent review
4 of 5 stars reviewed 4 days ago
yfylou Kota Kinabalu, Malaysia
  • Overview
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826 people have reviewed this hotel

Traveler rating
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    174
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Kota Kinabalu, Malaysia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Practically new hotel, the room is clean, elegant and comfortable. Quite please with the hotel setting. Finding food is no problem. Just next to the hotel there is plenty of food, shopping malls, hawker stalls and restaurant.

Was this review helpful? Yes 2
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for your compliments on our new refreshed outlook since the recent refurbishment. We are committed to providing the best in facilities and service, and furthermore, we will be investing additional capital in enhancing the hotel exterior next year. We look forward to seeing you on your next trip to Penang! More

Sheffield, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Very strategic place in Georgetown. The hotel is clean and staff are friendly. It easy to get food around the hotel (walking distance). However, if you are driving, be sure to come back hotel early a bit else you'll find it difficult to locate a vacant parking lot.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, We appreciate your kind comments and glad that you found the hotel's strategic location is convenient and Penang's famous hawker food are aplenty just steps away. Moving forth, we pride ourselves in providing good customer service and always look forward to seeing our guest returning time and time. Thank you and we hope to welcoming you soon. More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Left of the hotel at the corner the coffee shop hawker food is good. Such as mixed beef soup, wan tan meè, sui kow is good. Hotel toilet is on flat ground, shower is movable and there is also seat, which is elderly friendly.

Was this review helpful? Yes 3
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Indeed a pleasure to hear of your enjoyable stay and of course taking into account of elders and special need guests requirements and comfort were one of our major priority during our refurbishment exercise. Thank you for staying with us and we look forward to your returns soon. More

Langkawi, Kedah, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Both my wife and I checked in late to this hotel around mid night. The entrance is good. The car park is like 20 years old car park acceptable. The check in staff is friendly and efficient. The room was worth the price. House keeping was not follow their sop as I still saw the empty bottle in one of... More

Was this review helpful? Yes
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Regret to hear from your feedback of the issues you have experienced during your recent stay with us. Such situations are definitely not in line with our intention to provide quality service and standards to you. Please be reassured that I have investigated the issue and appropriate measures are underway to initiate... More

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel certainly deserves it's 4 star rating. Easy, friendly check in and 5 minutes after being in the room I got a courtesy asking if everything was ok, and yes it was. The hotel has friendly staff and no question was too hard for them. In the morning the buffet breakfast was yummy, well worth paying the extra for.... More

Was this review helpful? Yes 5
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! I'm glad to hear that your recent with us was pleasant and met your expectation. We look forward to your returns soon. Thank you. More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

fast check in and good service. Nice and clean room. Swimming pool need to add few bench. Not a good place for sun bathing. Location is great. You can rent a bike nearby for a day cycle around the heritage town. Nearby a lot food stall actually just next door.

Was this review helpful? Yes 4
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for sharing your comments and if you are back to Penang sometimes soon, please do come and stay with us! We look forward to welcoming you soon. More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at Sunway Georgetown end Aug. Newly renovated lobby, rooms and showers. However, the sound proofing was not too good as we stayed on level 5, and can hear whenever there were other customers along the corridor. Can be pretty disturbing. The best about this hotel is it's location - next to New Lane Hawker stalls where you get... More

Was this review helpful? Yes 3
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Apologies for the inconvenience if the noise level has disturbed your sleep, however I'm delighted that you enjoyed the overall stay with us. I totally agree that our location has been a great plus point for foodies and getting great stuff with malls within walking distance including tourist attraction. As for entertainment... More

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Sunway Hotel Georgetown is 40 years old. The only reason I know that is because it had 40th anniversary stickers on its front doors. But you can hardly tell the building is that old. They recently refurbished the hotel and it looks really good. My room was large, clean and modern. And the overall hotel interior was very contemporary as... More

Was this review helpful? Yes 3
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for sharing your constructive comments and pls allow me to reassure you that I will personally look into the areas that require improvements with my team. Moving forth, pls be informed this year Sunway Group is celebrating it's 40th Anniversary whereas Sunway Hotel Georgetown, Penang which was established in 1994... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Sunway was a good choice. Nicely renovated with modern furnishings in the rooms and clean. It may not be luxurious but it did its job. Skip the breakfast in the hotel, not much variety and quality is a shame in Penang where food is so good elsewhere. Best thing is its location. New Lane hawker stalls just around the corner,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Glad to hear that your overall stay was pleasant and just to share on our recent refurbishment exercise, we certainly spend a lot of effort to maintain our facilities always on top level. Nevertheless, we will certainly review the mentioned issue for better improvement. Please excuse any inconvenience. Thank you. More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very nicely located hotel many good food and street stalls nearby. Very clean and nice rooms but the buffet breakfast is not worth your effort to wake up early for it. Instead try the local breakfast available at the street stall, better choices and definitely taste better.

Was this review helpful? Yes 5
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! We are happy to hear that you find our hotel location convenient and most importantly your enjoyed your stay with us. I apologise if the buffet breakfast did meet to your expectation. Rest ensured, that I will work it out with my F&B team for better improvement. Thank you for sharing your... More

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Additional Information about Sunway Hotel Georgetown Penang

Address: 33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunway Hotel Georgetown Penang 3.5*
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Sunway Hotel Georgetown Penang

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#10 Romantic Hotel in Georgetown
Hotel Class
Official Description (provided by the hotel)
Nestled amidst the vibrant city life and heritage charms of GeorgeTown, Penang, Sunway Hotel Georgetown Is the preferred 4-star hotel for business and leisure travelers to the Pearl of the Orient. It is easily accessible to major commercial and business hubs as well as the numerous tourist attractions and farmed hawkers centres. The iconic Penang Bridge, Ferry Terminal and the Penang Internation Airport are just a short drive from the hotel. Sunway Hotel Georgetown has the honour of being location in a UNESCO World Heritage site as well as within walking distance from the renowned KOMTAR Building. ... more   less 
Number of rooms
250

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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