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All 51 Georgetown hotels

Sunway Hotel Georgetown Penang

3.5 of 5 Hotel   |   33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
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Ranked #14 of 51 Hotels in Georgetown
A recent review
5 of 5 stars reviewed 2 days ago
dannytey888
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854 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Clean, new, comfortable, family oriented, nice baby crib. Nice location. Really loved the cute, new, comfortable crib for my baby. My baby sleep soundly until the next morning. Breakfast buffet quite standard. Nice staff. Not so crowded

Was this review helpful? Yes 1
Australia
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 4 nights. This hotel is in the older part of Georgetown . The hotel is good value , good size rooms that are clean and appear newly renovated.. We stayed in a Deluxe room which was a Club Room. While I would recommend the accommodation at this hotel, unfortunately we were disappointed with the Club Lounge as... More

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Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay for 3 nights was good. The staff was responsive to our needs. Special mention to the bell staff Anand who checked and retrieved my son's stroller that was left behind in taxi; he acted on it not just lip service. We will choose this hotel when we return to Georgetown Penang.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights. For the $$ I paid, it's really value for money. First, newly renovated hotel where everything is new in the room. Room was also designed with guest's comfort in mind. You find things located at very handy place. Second, bed was comfortable for good night sleep. Quiet room with no air-con sound. Sofa was also... More

Was this review helpful? Yes 4
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for sharing your review during your recent stay with us. We shall work on on the comments brought to our attention especially on the taxi charges which involve our associates. I would like to assure you that your comments will be taken on board for immediate improvement. We apologize for... More

2 reviews
3 of 5 stars Reviewed 1 week ago

Cleanliness at the to but concierge staffs have low courtesy and not friendly. Bed comforter not that tidy. Boring environment nearby. Not advisable for family vacation. Suitable for business traveler. Only 1 sofa at lobby, not welcoming at all.

Review collected in partnership with this hotel

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall review on the hotel : It was freaking awesome!!! (Y) Upon request, rooms were made up neatly without fail and the room service staff even repacked and organised my toiletries neatly beside the basin. Complimentary water bottles were replenished as well and everything was so neat and tidy after the room was made up. Read my full review at... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! We are delighted to acknowledge that you enjoyed your over stay and we look forward to welcoming you soon! Thank you. More

Singapore
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

A good 4 star hotel with good service, modern newly furbished rooms, breakfast buffet and a small swimming pool and a gym. Basically all you expect of any 4 star hotel. The location is good, walking distance to Komtar and the old town of Georgetown, the heritage area. And from the hotel it is also easy to arrange a taxi... More

Was this review helpful? Yes 3
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for sharing your positive comments and we are glad that our service, product and the hotel vicinity met your expectation. We look forward to your returns soon! More

Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location of the hotel was great as the street food is just in front of the hotel. Walking distance to famous cendol( opp police station). Room was big but was put off by the presence of ants in the room. No matter how you adjust, it seem like the air con remain freezing cold unless you off it but room... More

Was this review helpful? Yes 2
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! We would like to thank you for bringing up this matter to our attention and please accept our sincere apology for the inconveniences that you had encountered recently. We shall look into the matters highlighted. However, we hope that you will not allow this isolated experience mar your impression of our hotel... More

Jamshedpur, India
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had to quickly change our plan while we were in Malaysia and this was the first hotel that came on the list. We called, least expecting any availability. But to our surprise we got a booking. I was skeptic about the quality of the hotel. But my my was i swept off my feet! Situated in Georgetown, which is... More

Was this review helpful? Yes 5
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for sharing your feedback on your recent stay with us. We are glad to hear that all arrangements and services extended during your stay with us met your expectations. Meanwhile, we thank you for your past patronage and look forward to the pleasure of welcoming you on your next visit... More

medan, indonesia
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was recommended by my travel agent, saying it has undergone major refurbishment, since other hotels were also full, i decided to give it a try. Check in was swift, room was satisfactory, taxis were available across the street. Hawker food choices in the evening. And there's this snack shop selling next to the hotel that has beautiful tasting... More

Was this review helpful? Yes 2
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guests, Greetings from Sunway Hotel Georgetown, Penang! Thank you for staying with us during your recent visit to Penang. We are indeed very delighted to learn that your overall stay was enjoyable despite some minor shortcomings. We appreciate your comments on areas of improvement and I will personally look into this matter and please accept our sincere apologies. Meanwhile,... More

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Additional Information about Sunway Hotel Georgetown Penang

Address: 33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunway Hotel Georgetown Penang 3.5*
Number of rooms: 250
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Sunway Hotel Georgetown Penang

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