We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Georgetown hotels

Sunway Hotel Georgetown Penang

3.5 of 5 Hotel   |   33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
Hotel website
Hotel amenities
Special Price
Early Bird Promotion
Save Saved
You added Sunway Hotel Georgetown Penang to your Saves list
Sunway Hotel Georgetown Penang
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
69%
Ranked #12 of 49 hotels in Georgetown
A recent review
5 of 5 stars reviewed yesterday
waising Malaysia
  • Overview
  • Reviews (793)
  • Similar Hotels
  • Photos (293)
  • Amenities
  • Q&A (3)
  • Room tips (100)
  • Location
  • More
Write a Review

793 people have reviewed this hotel

Traveler rating
    123
    413
    168
    64
    25
See reviews for
158
151
27
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Good service, hotel staff are friendly and the location is very convenient for you to explore Penang, Georgetown. If you are driving, free car park is available for hotel guest. Collect the ticket when you enter the car park. The hotel will give you a voucher to show that you are hotel guest upon check-in.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Close to shopping and great food out let's..very good staff at hotel..not far to the Jetty and old historic town.. bus terminal and 1st avenue shopping complex..good value hotel with excellent breakfast

Was this review helpful? Yes 2
Darwin
Contributor
12 reviews 12 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a nice stay at Sunway Hotel in Georgetown. The hotel is clean, the rooms are comfortable, and the pool and gym are good. However the thing we enjoyed most about this hotel was the location. We went to Penang for the food, and we can definitely say that the Sunway Hotel offers great access to first class street... More

Was this review helpful? Yes 2
Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

the lobby is simple but it looks nice, however the reception is not very friendly the room is quite big and have nice design,and bed is comfortable however we felt the air con is too cold, so that we have to turn it off and on. there are many food stalls or hawker center in the hotel surrounding. especially at... More

Was this review helpful? Yes 2
Subang Jaya, Malaysia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I am the member of Sunway International Vacation Club. it is at the strategic location & convenient to move about. The Check in & Check out staffs are friendy but the management did a very funny act. They made the car park exit counter attendents to record & guests to sign on the check list every time the guests driving... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! We are delighted to acknowledge that you had a pleasant stay at our hotel during your recent trip to Penang. Nonetheless, we would like to apologize for the inconvenience caused as the measures taken were part of our safety and security initiatives. We appreciate your constructive comments and we shall review the... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We reached the hotel on 15 jul at 10 plus in the morning. Checked in at 11am as we were told room was not ready. Though they indicated check in time was 3pm, as long as they hv the room they do allow early check in. Great customer service. Clean room. Location was accessible to good food. Should try the... More

Was this review helpful? Yes 3
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you very much for taking the time to share your experience during your recent stay with us in Penang. We are delighted to learn that all arrangements and services extended during your stay with us met your expectations. Meanwhile, we thank you for your past patronage and look forward to the... More

Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the reason we chose to stay in Sunway Hotel Georgetown was the strategic location. The hotel is nearby to most shopping malls, eateries places, and murals. For instance, within 3 minutes walking distance, you can reach Penang Times Square shopping mall, a McDonald with very nice exterior design, craving for food at New Lane Hawker Stalls. While shopping... More

Was this review helpful? Yes 3
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for your kind words on our hotel facilities, services and sharing your experience of the hotel's interesting surrounding as well. It is indeed heartening to know that you had an enjoyable time in Penang. I have also shared your encouraging comments with my team here and they are equally delighted... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel last year October (I know it's too late). I stayed at many 4-star hotels but this is the best hotel I ever stayed at. It was super neat, cozy and brand new. I didn't feel like going out of my hotel room. I will definitely stay at this hotel on my next trip. Complaint: Attitude... More

Was this review helpful? Yes 1
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for sharing your valuable feedback, as it is precisely through such comments that we are able to improve and remain true to our committed effort of serving guests in our utmost capacity. Please accept our apologies for the inconveniences you had experienced in terms of the service level or otherwise... More

KUALA LUMPUR
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Near town and a lot of eating places. A good hotel to select for your business or holiday. Value for money if you want standards and excellence. More trainings required for the staff to compete with other hotels of the similar capacity.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! We greatly appreciate your valuable time taken to share with us your feedback during your stay with us recently and also areas for improvement. Sorry for the inconvenience, however, we would like emphasize that our primary objective is to exceed our guests’ satisfaction at every opportunity. We value your business and comfort,... More

Singapore, Singapore
Top Contributor
63 reviews 63 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is well located within walking distance to the George Town Heritage Centre. In the evenings, just almost at the door step there are "spoilt for choice" hawkers serving local fare. The rooms and bathrooms are well maintained. The beds are comfortable Front desk staff are well trained and well mannered. The housekeeping staff are responsive

Was this review helpful? Yes 3
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! It was indeed a pleasure to acknowledge that you had an enjoyable stay with us in Penang. We trust you had a wonderful vacation as Penang has so much to offer from the heritage exploration, shopping, beach idylls, colourful cultures and of course the amazing dining experience! Thank you for your support... More

Owners: What's your side of the story?
If you own or manage Sunway Hotel Georgetown Penang, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Sunway Hotel Georgetown Penang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunway Hotel Georgetown Penang

Address: 33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunway Hotel Georgetown Penang 3.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Asiatravel.com Holdings, Travelocity, Booking.com, Expedia, Tingo, Hotels.com, BookingOdigeoWL, HotelTravel.com and HotelsClick so you can book your Sunway Hotel Georgetown Penang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunway Hotel Georgetown Penang

293 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (258)
Viewed
Bathroom (26)
Viewed
Room/suite (60)
Viewed
Dining (19)
Viewed
Pool/beach area (7)
Viewed
View from room (16)
Viewed
Hotel & grounds (34)
Viewed
1:45
Videos (1)
Viewed
Other (95)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Pool/beach area (3)
Viewed
Room/suite (8)
Viewed
Dining (8)
Viewed
Hotel & grounds (5)
Viewed
Other (12)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#8 Family Hotel in Georgetown #10 Romantic Hotel in Georgetown
Hotel Class
Official Description (provided by the hotel)
Nestled amidst the vibrant city life and heritage charms of GeorgeTown, Penang, Sunway Hotel Georgetown Is the preferred 4-star hotel for business and leisure travelers to the Pearl of the Orient. It is easily accessible to major commercial and business hubs as well as the numerous tourist attractions and farmed hawkers centres. The iconic Penang Bridge, Ferry Terminal and the Penang Internation Airport are just a short drive from the hotel. Sunway Hotel Georgetown has the honour of being location in a UNESCO World Heritage site as well as within walking distance from the renowned KOMTAR Building. ... more   less 
Number of rooms
250

See which rooms travelers prefer