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Sunway Hotel Georgetown Penang

3.5 of 5
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33, New Lane (Off Macalister Road) | (Off Macalister Road), George Town, Penang Island 10400, Malaysia
Sunway Hotel Georgetown Penang
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Ranked #22 of 71 Hotels in George Town
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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  • Thai first
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Level Contributor
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We have been here for a couple of times before the renovation and after. The hotel is no frills, value for money hotel. The location of the hotel is very convenient for local food hunting and its located in town center. The room after the renovation is better, cleaner and it is equiped with basic amenities.

Was this review helpful? Yes 1
San Francisco, California
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel's central location and fantastically friendly staff make this a great place to stay in Penang. I want to particularly express my gratitude for the welcoming and warm hospitality of the night manager - Xavier - who made us feel at home while checking in late in the evening. His service defines the experience at Sunway and made us... More 

Was this review helpful? Yes 4
Shah Alam, Malaysia
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was staying at your hotel last Sunday 19 July 2015 @ Rooms 1004, 1005 and 1006. Bookings made under my father Ahmed Akbar Merican and my husband Fairul Anuar. I would like to express my appreciation to your staff that I had encountered through out my stay. Hotel rooms are all very pleasant and food was nice. Pool was... More 

Was this review helpful? Yes 4
Penang Island, Malaysia
Level Contributor
96 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 1 week ago

I have a short holiday with my daughter during the school holiday. The hotel located at the town center, we don't need to drive around. At night in front of the hotel is the food street and you can try variety of hawker food. If you love seafood, along the main road there are few restaurants that served fresh seafood.... More 

Was this review helpful? Yes 3
JOHOR BAHRU
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staffs are friendly and the room is clean. best Hotel location in Georgetown Penang. just too bad to put 2 super single bed as kingsize bed. less comfortable. Found few foreigners argue in font desk everyday. I think should be the GST or RM3/per night for the Penang gov charge. But I think those charge is reasonable. Maybe they need... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Petaling Jaya, Malaysia
1 review
3 of 5 stars Reviewed 2 weeks ago

Firstly, I was surprisingly shocked to see that almost none of the hoteliers had a smile on their face and most of them are locals. I feel so ashamed to see that only the foreign waiter from Nepal, Prasavana (not sure how to spell his name) was the only one in the coffee house that gave us a warm feeling... More 

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SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest ameliathamjl, Warm Greetings from Sunway Hotel Georgetown, Penang! We deeply regret the inconveniences you have experienced in terms of level of service and other shortcomings that failed to meet your expectations, please accept our sincere apologies. We appreciate your comments and highlighting the areas for further improvement and assure you that we will be taking necessary corrective... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is spacious and clean. I had a good view of Penang from my hotel room. Service was good too. There isn't much traffic around so you don't need to worry about noise disturbance at night. A taxi stand is located right outside the hotel which makes it extremely convenient. There is an easy access to food too as... More 

Was this review helpful? Yes 2
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest Chin Ying S, We would like to express our sincere gratitude for taking the time to share your valuable feedback relating on your recent stay here at Sunway Hotel Georgetown! Our hotel centrally located gives guests a great view of Komtar or all the way till Kek Lok Si and Penang Hill. Penang famous for its food... More 

brisbane
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sunway is a higher rise on the edge of old Georgetown, in the street famous for its night food stands (New Lane). We had a great view from our 11 storey room, pity about the smog. The room was comfortable and the staff went beyond duty to make us feel welcome and accommodate our needs, including opening the sealed window... More 

Was this review helpful? Yes 4
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is newly build in an old street where we can go to hawker stalls by walking distance. We get a welcome drink at the lobby with warm smile once we step in the hotel. The check in precess is smooth and fast. We have booked a standard room for two of us, the room is so clean spacious... More 

Was this review helpful? Yes 2
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest HelenChu84, Warm Greetings from Sunway Hotel Georgetown, Penang! We would like to express our sincere gratitude for taking the time to share your valuable feedback relating on your recent stay here at Sunway Hotel Georgetown! We are delighted to learn of your pleasant stay at Sunway Hotel Georgetown. We are glad our team ensured a warm smile... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly located next to New Lane Hawker Street which is about 5minute walk. Famous Penang food literally at your door step! The hotel is clean, comfortable and the staff is friendly and attentive. We arrived early, upon noticing our very frustrated and fussy baby, the staff quickly gave us a room and early check in so we... More 

Was this review helpful? Yes 2
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest Allykay88, Warm Greetings from Sunway Hotel Georgetown, Penang! We would like to express our sincere gratitude for taking the time to share your valuable feedback relating on your recent stay here at Sunway Hotel Georgetown! We are delighted to learn of your pleasant stay at Sunway Hotel Georgetown. Located at the heart of Georgetown, we are glad... More 

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