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Sunway Hotel Georgetown Penang

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33, New Lane (Off Macalister Road) | (Off Macalister Road), George Town, Penang Island 10400, Malaysia
Sunway Hotel Georgetown Penang
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Ranked #19 of 62 Hotels in George Town
A recent review
4 of 5 stars reviewed yesterday
mikeymy7 Kuala Lumpur
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956 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is in the center of George Town which is the capital and largest city in Penang. First time we stayed here for 4D3N with 3 children as our family holiday on the 3rd week of March 2015. Don't let the external view of the hotel let you down. Inside it is quite beautiful and clean and it is... More 

Was this review helpful? Yes 1
Shanghai, China
Contributor
17 reviews 17 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is sitting at a good location. Room is moderate sized. Bathroom has shower but no hot tub. The only issue is that room Wifi password does not work in the lobby - you have to ask it from the reception.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Travelled with my family for holidays and stayed at Sunway Hotel. Rooms are newly renovated and service were very efficient and professional. Will not hesitate to recommend this hotel to anyone planning for trip to Penang.

Was this review helpful? Yes 1
Kuala Selangor, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

> Sunway hotel have a calm environment with smiley staffs. You can give some tips from the trip adviser next to the hotel front door. You can also take a walk to the restaurants near you (there are some ones next to this hotel, and yes, the famous one is McDonald is just few seconds far from hotel) > And... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The location is good. Near shopping malls, and the food stalls just outside the hotel. We have a good view of the city from our 14th floor room which the front desk had kindly upgraded to us. Ah, the hotel staff are so polite and friendly. It makes our stay so enjoyable.

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We requested to add an additional bed in the room, it came within half hour. Our room was neat and tidy. There are some hawkers stall outside the Hotel selling the traditional Penang Dishes, the Porridge is tasty. You will have to walk further to Lebuh Keng kwee street to try the famous Chendol and of course, the Gurney area... More 

Was this review helpful? Yes 1
Penang Island, Malaysia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There were 4 of us in my party, we enjoyed the facilities, pool, Room service, friendly staff (reception and dining room) The location of the hotel in in the middle of town, giving access to local shops, The rooms were cleaned every day and stocked. We always stay at the Sunway Georgetown hotel. (this is our 6/7, 10 Day stay)

Review collected in partnership with this hotel

Was this review helpful? Yes 3
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest HenryFerna7, Greetings from Sunway Hotel Georgetown! Thank you very much for taking the time to write your review on TripAdvisor. We are delighted to learn that you enjoyed your stay with us and glad you got to enjoy the facilities nearby such as the shopping, hawkers and all you can need nearby. We glad you enjoyed your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel. Very good service with nice environment. Lots of hawker stall nearby - walking distance in less then 2 minutes. Parking space is limited but they do provide alternate parking which is opposite of the hotel. Need to pay first and reimburse back.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest Liven A, Greetings from Sunway Hotel Georgetown! Thank you very much for taking the time to write your review on TripAdvisor. We are delighted to learn that you enjoyed your stay with us and glad you got to enjoy the facilities nearby such as the shopping, delicious hawkers. We glad you enjoyed your stay and we do... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is near Komtar where the bus station is and walking distance to Penang Rd where the famous chendol stalls can be found.There are some shopping malls nearby as well for e.g Prangin Mall, 1st Avenue, Gama. Many night food stalls can be found just outside the hotel (note: close on Wed) and many eateries too as you walk along... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest EvangelineL L, Greetings from Sunway Hotel Georgetown! Thank you for taking the time to leave a review on TripAdvisor. We are delighted to learn that you enjoyed your stay with us and glad you got to enjoy the facilities nearby such as the shopping, scrumptious hawker stalls and even the church nearby. We value your comments and... More 

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The concern which caught my attention will be the water pot which been used by previous customer were with stain and smell too. I've been allocated at the end of the corridor where staff were in and out from the exit door which disturbing. Please do look into the matter. Thank you

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest ytori_lee, Greetings from Sunway Hotel Georgetown, Penang! Thank you very much for taking the time to write your review on TripAdvisor. We are sorry to hear of your inconveniences and appreciate your comments and highlighting the areas for further improvement. We would like to assure you that we will be taking necessary corrective measures to avoid the... More 

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