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Sunway Hotel Georgetown Penang

3.5 of 5
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33, New Lane (Off Macalister Road) | (Off Macalister Road), George Town, Penang Island 10400, Malaysia
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1 room 1 guest
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Sunway Hotel Georgetown Penang
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1,036 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
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London
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked 4 rooms in the Sunway hotel all were very spacious and comfortable. The hotel is very clean with a large entrance. It is very near a Chinese Street food area with a good array of food lots of locals. There is a gym and a small swimming pool on the 3rd floor. A jacuzzi is next to the... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location: Located near to the famous street food stalls (Newlane Street). McD 24hrs and Penang Times Square are within walking distance. Room: Magnificent city view from the room. Spacious, new, clean and sufficient. However, water were clogged in the shower room (slow draining shower). When I first entered the room, clean towels were placed on the floor! Service: Slow check-in... More 

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest Alex P, Warm Greetings from Sunway Hotel Georgetown! Thank you very much for taking the time to review your stay on our Trip Advisor. We appreciate the valuable time you have taken to provide us your feedback on our hotel. We are pleased to read of your pleasant stay here at Sunway Hotel Georgetown for 12 days!... More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for four nights and as the headline suggests - I couldn't really complain. It's a fairly generic four-star hotel. Not oozing with character but it gets the job done with friendly staff, a goodish gym, nice pool and nice breakfast. It's near Prangin Mall and First Avenue. 15-20 minute walk from most of the nightlife. I'd have... More 

Was this review helpful? Yes 2
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest James R, Warm Greetings from Sunway Hotel Georgetown! Thank you very much for taking the time to review your stay on our Trip Advisor. We appreciate the valuable time you have taken to provide us your feedback on our hotel. We are pleased to read of your pleasant stay here at Sunway Hotel Georgetown and glad you... More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location is good... near to foodstalls, mamak pelita restaurant and not far to padang kota, chow rasta market, komtar etc...superb service, friendly staff, always smile...good job.. and very nice and comfortable room. Will come here again if I visit Penang. Only the pool is not suitable for kid and a bit small. Overall, I enjoyed staying here

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest oyspark, Warm Greetings from Sunway Hotel Georgetown! Thank you very much for taking the time to write your review on TripAdvisor. We are delighted to read that you enjoyed our facilities in the hotel. We are glad you got to indulge in one of Penangites favourite food from nasi kandar, seafood to local hawker delights and being... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Me and my family stayed in Sunway Hotel for 3 nights in Penang and we absolutely loved it! The rooms were very spacious and the views were lovely too. Hotel staff were friendly and helpful. Location was good, has a food market just by the hotel and a 24 hour McDonald's for any late night cravings. WiFi access was good... More 

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest Amit M, Warm Greetings from Sunway Hotel Georgetown! Thank you very much for taking the time to write your review on TripAdvisor. We are delighted to learn that you enjoyed your stay with us and glad you got to enjoy the facilities nearby. Such compliments are most welcomed as it certainly heightens the morale of our staff.... More 

Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Sunway for six nights, our second visit to George Town. Everything about the hotel was very good - check in was smooth and the staff friendly, the room was excellent (particularly considering what we paid which was AUD 100 per night including breakfast, but I should stress that is was very comfortable in its own right),... More 

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest Greg B, We would like to express our sincere gratitude for taking the time to share your valuable feedback relating on your recent stay here at Sunway Hotel Georgetown! It is indeed an honour to read that you experience the professionalism and standards of the team and happy to note that you enjoyed the hotel and its... More 

Petaling Jaya, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Location fantastic.Best hawker food(night) nearby!I found room angles odd;next to no closet space between iron,built in drawers safe and ironing board stowed within!Swimming pool tiny too with no sun.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest alexryia, Greetings from Sunway Hotel Georgetown, Penang! Thank you for taking the time to share your valuable feedback on Sunway Hotel Georgetown. We do hope you enjoyed the nearby vicinity of the Hotel with much scrumptious hawkers stall offering Penang’s delights. We thank you for your visiting us do hope you enjoyed your stay with us here... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

All about the hotel were so so can be better. Breakfast, room and parking included. And don't upgrade to club. Nothing good about having breakfast up there. What's available were less then ordinary breakfast downstairs. Only thing good is the concierge who helped us on directions.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest 150yeot, We would like to express our sincere gratitude for taking the time to share your valuable feedback relating on your recent stay here at Sunway Hotel Georgetown! We are committed to you as our valued customers and it is very important to regain your trust and we hope that you will give us another opportunity to... More 

manila
Level Contributor
113 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Short business trip to Penang and Sunway was booked by the hosts. Check in average (slower than what I'm used to, but not painful). Room adequate in size considering it is in a club floor. "Free" minibar supply, but not generous. Good Bennetor white coffee in stock. Bathroom was adequate in size, water pressure and temperature. Internet speed was likewise... More 

Was this review helpful? Yes 1
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest viajeroManila, Greetings from Sunway Hotel Georgetown, Penang! Thank you very much for taking the time to write your review on TripAdvisor. We are delighted to learn that you enjoyed your stay with us and glad you got to enjoy the facilities nearby such as the shopping, scrumptious hawker stalls around the hotel. We are sorry to hear... More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The exterior looks great but the car park is a little dark especially for ladies who would like to exit / return to the hotel during the night. The room was good & comfortable, customer service was also excellent when they checked with us after we checked in (we did found few strands of hair and stains in the bathroom... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SunwayHGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Valued Guest Yvonne907, Greetings from Sunway Hotel Georgetown, Penang! Thank you very much for taking the time to write your review on TripAdvisor. We are delighted to learn that you enjoyed your stay with us and glad you got to enjoy the facilities nearby such as the shopping, scrumptious hawker stalls around the hotel. We are sorry to hear... More 

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