I made my reservation online through the hotel website about three weeks prior to my arrival and received a confirmation email. When I checked in, the hotel did not have my reservation on file and could not do anything until the booking staff came in the next day and checked their system. The manager on duty refused to guarantee my... More

I stayed here in April 2012. One of the reception lady was rude to me. She seems to think that I need to listen to her!! Wow.....I felt like a beggar asking her for the room I have prepaid prior to my arrival. I bet she would not do this to all the American guys staying at their hotel. They... More

I visit Penang fairly often and although I have stayed at many other places I always seem to end up back at the Evergreen Laurel. Its quite an old-fashioned style of place but well maintained and does what it says on the tin at a very affordable price. You get free in-room internet, a decent selection of TV channels, tea... More

Stayed here twice this year, both times on business. Situated outside the main part of Georgetown, it is only a cheap taxi ride to the centre. The staff are very friendly and efficient. Public areas and rooms are well kept and clean. Food is excellent and features a variety of cuisines. The gym and pool facilities are good. I would... More

Was staying on 17th smoking floor. Eventho im staying on smoking floor but the room seems clean and not really smelly. The full seaview is really nice. Feel comfortable lookin out to the window. Really convenience to walk around gurney. Food stalls are everywhere. From cheap local food to expensive Restaurant , you name it. Is just there for you.... More

Stayed here for 1 night during our weekend trip to Penang. This hotel was chosen because of its convenient location along Persiaran Gurney + positive review from TA so decided to give it a try. There were four of us, so I booked 2 Superior Rooms. This hotel was well maintained but can’t help showing signs of aging. Notice that... More

Booked this hotel on a business trip and stayed over the weekend. Pleasant hotel, a bit dated but adequate. Check-in was a breeze....got my room and was happy with the cold blast...strong aircon. I guess my room was for a single occupant as there is one bathrobe and 1 pair of slippers although there were 2 of us. Room is... More

Spent 3 nights here. Chosen for its location on Gurney Drive - great if you want to be near the main town area rather than Batu Ferringhi (where all the beach resorts are, but on the other side of the island away from most things). Great local hawker food stalls just a hundred yards down the road, or an even... More

There is no contact info or email address on hotel website so posting this info here. While staying at Evergreen hotel my credit card was compromised either within the hotel or via their internet so security needs to be looked into. Staff v pleasant but service quite slow.Hotel OK but really needs some updating - v dated appearance. Quite far... More