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Eastern & Oriental Hotel

5.0 of 5 10 Farquhar Street, George Town, Penang Island 10200, Malaysia
Best prices for: 1 room 1 guest
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Eastern & Oriental Hotel
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Eastern & Oriental Hotel
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1,648 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Eastern & Oriental Hotel
See the most recent reviews
Baltimore, Maryland
Top Contributor
85 reviews 85 reviews
39 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed July 8, 2013

We had a fantastic stay at the E&O. It's a gorgeous property, with lots of colonial charm. The rooms are beautiful, and the staff is friendly, attentive, professional and helpful. We didn't eat dinner there, but breakfasts and the food at happy hour were great. It's hard to come up with any negatives at all...the coffee could have a little... More 

Was this review helpful? Yes
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience on Trip Advisor. We are delighted to read that the service and your accommodation met with your expectations and that you had a fantastic stay. It is great that you enjoyed breakfast and the food served at the Planters Lounge from 5pm – 7pm which... More 

kuala lumpur
Top Contributor
161 reviews 161 reviews
40 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed July 8, 2013

Booked a room at Victory Annexe, which is the new wing of the E&O Hotel. Room is spacious, modern and with a seaview. Shower area is equally spacious. Hotel is located at the old city with plenty of eateries nearby. Bars, pubs, food court are within 10 minutes walking distance. A lounge is located on the 5th floor which serves... More 

Was this review helpful? Yes
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Firstly, allow us to thank you for your positive feedback on our property. We are most pleased that your accommodation experience at our brand new Victory Annexe was enjoyable and in particular the hotel’s central location within walking distance to eateries suited your requirement. We are also delighted that you were able to experience and enjoy the... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2013

We have just returned from the E&O Hotel. Our family loved the hotel and highly recommend it. The hotel exudes old world charm and the decor is outstanding, with quality finishes and attention to detail. The staff are outstanding with their personalised service, it would have to be the best hotel experience we have ever had. Special mention to Izzi... More 

Was this review helpful? Yes
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, It was with great pleasure to read this feedback and that the quality of the hotel surpassed all expectations as well as your compliments to the team, in particular your special mention to Izzi. It is always motivating for the staff to know that they could contribute to make a guest’s stay remarkable. We are proud to... More 

Montreal, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 7, 2013

The Eastern and Oriental is pretty well respected in Penang. And that's a respect that it's earned - it's well situated, well appointed and well staffed. Rooms are large, colonial in feel but modern in terms of amenities. Wifi is reliable and fast enough, the large screen TV attached to plenty of channels, all with good reception and the big,... More 

Was this review helpful? Yes 2
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you very much for your detailed review. It is lovely to know that you enjoyed so many elements of the hotel. A detailed review like yours is always helpful for us and others considering our hotel for their forthcoming stays. We are glad that you enjoyed your dining experiences with us and thank you for your... More 

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 7, 2013

Everything about this hotel is amazing. Built in 1886, it boasts colonial style architecture. You'll be taking photos at every corner of this hotel if you stay here. The room I got faces the sea. Rooms - very nice interiors / furniture, dark timber floors, excellent bed / pillows, high ceiling, aircon & ceiling fan available. I really feel vintage!... More 

Was this review helpful? Yes 1
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Firstly, thank you for providing us feedback on your recent stay. We are thrilled that your stay at our property was more of an experience than just a holiday. We are glad that you were impressed by not only the presentation of your room but the breakfast as well in particular the Char Koay Teow. It is... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 5, 2013

Took my family to Penang and stayed 2 nights at E&O hotel on 1st and 2nd Jul (Actually, I have never bothered to write any reviews. But because the staffs (and hotel) were so nice that I like to write one for them) Hotel - Was choosing between G-Hotel for its modern room furbishment, E&O and HardRock for its close... More 

Was this review helpful? Yes
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for choosing the Eastern & Oriental Hotel for your stay in Penang and for such a thorough and comprehensive review. We were delighted to have you and your family for 2 nights and glad that you were well taken care of by our staff, just as you should be. We are extremely proud of our... More 

Adelaide, Australia
Top Contributor
75 reviews 75 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 5, 2013

We returned to the E & O Georgetown 3 weeks ago and stayed in the Heritage Wing and it was lovely. We enjoyed the Planters lounge for free for two hours each night. The canapes were delish ( must say best spring rolls I have ever tasted) and the atmosphere was wonderful. The Heritage room was really quiet, as last... More 

Was this review helpful? Yes 1
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your experience of the Eastern & Oriental Hotel and we are certainly glad you enjoyed your accommodation experience. We are also delighted that you enjoyed the live band currently performing at The Farquhar Bar and the complimentary drinks and canapés at the Planters Lounge, which is part of the benefit of the Victory... More 

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 3, 2013 via mobile

Excellent location in George Town. Close to the Penang port ( boarding to Langkawy ) , Penang beach and bar , restaurants and local street food (Red Garden) all around . I suggest to choose a sea wiev room to enjoy from the magic colors of sunrise and sunset too. Very good buffet with a different variety of food (... More 

Was this review helpful? Yes
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and for taking the time to review our property. It is greatly appreciated. We are happy that you enjoyed our excellent location being close to famous street food, cafes, shops and other places of attractions. Glad that you found our buffet to your liking. It is our sincere hope that you... More 

Melbourne, Australia
Top Contributor
50 reviews 50 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed July 3, 2013

We have stayed in Penang a few times before but this was the first time to the E&O. We had a luxurious and relaxing time from the huge choice for breakfast in the new Sarkies restaurant to lazing at the infinity pool on the 6th floor of the new wing overlooking the Straits. We were given a huge Seaview room... More 

Was this review helpful? Yes
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your experience of the Eastern & Oriental Hotel and we are certainly glad that you enjoyed your accommodation experience in particular your huge seaview suite, the breakfast and infinity pool at level 6 of our brand new Victory Annexe. We am truly delighted that the team delivered an impeccable service and thank you... More 

runningwiththepugs
Contributor
15 reviews 15 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 2, 2013

I stayed in the new wing of the property with a party of 6 for 5 nights. We were very happy with our rooms which faced the ocean. Our floor, the 12th, was fairly quiet. On most nights I was able to hear the sound of waves crashing against the rocks, once the TV was off. We encountered a few... More 

Was this review helpful? Yes 1
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, It is great to hear that you enjoyed your stay and the facilities available at our brand new Victory Annexe. I do note that you encountered a few minor issues and glad it was resolved by our Rooms Operation Manager. I also acknowledge your comment that certain areas did not meet your expectations and only wished you... More 

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Additional Information about Eastern & Oriental Hotel

Address: 10 Farquhar Street, George Town, Penang Island 10200, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eastern & Oriental Hotel 5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern & Oriental Hotel Penang/George Town
Hotel Style:
#1 Luxury Hotel in George Town
#1 Business Hotel in George Town
#2 Family Hotel in George Town
#4 Romantic Hotel in George Town

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