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Eastern & Oriental Hotel

Travelers' Choice award winner
10 Farquhar Street, George Town, Penang Island 10200, Malaysia
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1 room 1 adult
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Eastern & Oriental Hotel
Eastern & Oriental Hotel
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2,354 Reviews from our TripAdvisor Community

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There are newer reviews for Eastern & Oriental Hotel
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Yorkshire, United Kingdom
Level Contributor
124 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 1 week ago

This was another great stay in the Victory Wing. We enjoyed all of the facilities of the hotel but did feel that the service in Sarkeys restaurant for breakfast wasn't as good as before. The food was first class but whilst dining outside it was apparent that some of the staff were very inexperienced and had to be asked for... More 

Helpful?
Thank MumtoScruffy
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for returning to stay with us once again and we are pleased that you had a great stay. As we exercise continuous improvement, we have taken note of your feedback in regards to areas that require greater attention. It has been a pleasure having you as our guest and we look forward to your return... More 

Oswestry, United Kingdom
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent one night at the hotel whilst on a business trip. I stayed in the Heritage wing which was a wonderful experience. Old style comfort with all the modern facilities that you could require. Very spacious rooms with excellent wifi. I ate in the fine dining restaurant and the food was excellent. The reception and restaurant staff were courteus,... More 

Helpful?
Thank dinerBirmingham
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us. It is wonderful to learn that you have enjoyed your stay and you would be planning a return in May. We look forward to the pleasure of welcoming you back again. Kind regards, The Management More 

East Sussex
Level Contributor
132 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here for a short break at the end of January. The room we had was located in the heritage wing, with lovely high ceilings, plenty of space with a separate lounge area and large bathroom overlooking the pool/ocean. The service was very good throughout the short stay. The hotel has a tasteful colonial feel to... More 

Helpful?
1 Thank SussexTravelBugs
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us. We are most pleased to read that you had a wonderful stay and thank you for posting a review on Trip Advisor. It will be a pleasure to have you with us again in the near future. Kind regards, The Management More 

Melbourne, Australia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We took my mother for high tea for her birthday. The food and experience were fantastic. There was a good variety of both savoury and sweet treats. So much so, that none of us could finish ours off. The scones and home made jam were exactly what we were looking for. I must admit I took a liking to the... More 

Helpful?
1 Thank David S
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for visiting The 1885 for our English Afternoon Tea and we appreciate your time taken in sharing your positive experience on Trip Advisor. It is great to know that you had a fantastic experience and we certainly look forward to the pleasure of welcoming you again, maybe even for staying at the Eastern & Oriental... More 

Wellington, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I have just had 5 days staying in a suite in the Heritage wing. The suite was superb...roomy, lovely view out to sea and old colonial ambience. However we were quite dismayed by the service in all areas. Despite checking in at 6 pm we were left waiting for some time till I had to ask to be shown to... More 

Helpful?
1 Thank Margfife
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Many thanks for choosing to stay with us and for contributing a review on Trip Advisor. Whilst we note that you enjoyed your accommodation in the Heritage Wing with a lovely view, we would like to offer our sincere apologies on the shortcomings you had experienced. Your feedback is important to us as it serves to be... More 

Seattle
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

E&O is a classic from a by gone age returned to it's magic. You have to stay in the historic wing (as opposed to the new industrialized type of modernity favoured by biz travellers) and get a room looking to the sea. The food, the staff, the surroundings and the aura of history are all here. Penang is lovely and... More 

Helpful?
1 Thank Craig L
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us in January. We are most pleased to read that you had a wonderful stay and thank you for posting a review on Trip Advisor. It will be a pleasure to have you with us again in the near future. Kind regards, The Management More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent a couple of nights at the famous E&O, prior to stopping with friends, on Penang Island. We stopped in the Victory Wing, which was renovated completely just two or three years ago, so doesn't have that tired feel that some nice hotels sometimes have -it feels old charm, but fresh. The rooms are a very good size -more... More 

Helpful?
1 Thank Jabatan
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing your experience of the Eastern & Oriental Hotel on Trip Advisor. We are delighted to learn that you have thoroughly enjoyed your accommodation in the Victory Annexe, the hotel facilities and your dining experience. Once again, thank you for your valuable feedback and we look forward to your... More 

Newcastle, United Kingdom
Level Contributor
76 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Arriving at the E and O Hotel for our recent 3 night stay we were disappointed not to be greeted as we alighted from our taxi by anyone to take our bags, sadly the guys in Pith Helmets who greeted us on previous occasions appear to have gone. We struggled into reception and someone did come and take our bags... More 

Helpful?
1 Thank JCT1962
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Many thanks for choosing to stay with us again and for contributing a review on Trip Advisor. Whilst we note that overall you had an enjoyable stay, we would like to offer our sincere apologies on the shortcomings you had experienced. Your feedback is important to us as it serves to be part of our continuous effort... More 

Kuala Lumpur, Malaysia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

With a TERRIBLE band, mediocre drinks, a boring selection of alcohol and terribly cheesey Chinese New Year decor the Bar let's the rest of the hotel down completely. We had two extremely mediocre cocktails... Not worth the visit if you're going just for the bar. A real let down compared to the rest of the hotel.

Helpful?
Thank sorayaputra
London
Level Contributor
160 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is away from the main hustle and bustle of Georgetown but also within easy walking distance. As such it had a lovely calm feel to it and was great to come back to after a long days exploring. The hotel decor is a beautiful colonial style with loads of nice little touches. The room we had was large... More 

Helpful?
Thank wilftrunks
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us for 5 nights and we greatly appreciate the time taken to share your experience on Trip Advisor. Whilst we note that you had a lovely stay, including your suite, the comfortable bed, buffet breakfast and the hotel’s ideal location, please accept our sincere apologies on some of the shortcomings you... More 

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Dining (134)
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Bathroom (134)
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Pool/beach area (168)
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Amenities (53)
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Heritage Wing Pool (18)
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Heritage Wing Premier Suite (54)
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Heritage Wing Writers Suite (51)
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Restaurants and Bars (100)
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The Hotel (87)
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Victory Annexe Corner Suite (71)
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Victory Annexe Pool (16)
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Victory Annexe Studio Suite (42)

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