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Eastern & Oriental Hotel

Travelers' Choice award winner
10 Farquhar Street, George Town, Penang Island 10200, Malaysia
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Eastern & Oriental Hotel
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1,978 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (570)
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  • All months
    (1978)
  • Mar-May only
    (558)
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There are newer reviews for Eastern & Oriental Hotel
See the most recent reviews
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed for two nights, mores the pity. We could have stayed much longer. I haven't got one negative thing to say about this hotel at all, it is excellent. Great value all the food and drink prices are totally reasonable. The pools are nice and the rooms are very clean and comfortable. The staff are friendly and welcoming,... More 

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, It is wonderful to learn that you have enjoyed your stay with us and thank you for sharing your experience on Trip Advisor. We greatly appreciate your kind compliments on the areas that we have served you well and glad that we were able to give you a great impression even at only a short stay with... More 

Kuala Selangor, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our morning breakfast was great and delicious. It has alot of varieties of food like char kuey teow, dim sum, noodles, English breakfast, roti canai with curry, nasi lemak, and also mix fresh fruit juices of your choice. The waiter and waitressE's are helpful and fill with smiles.

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, We appreciate your positive comments in regards to our buffet breakfast and the service you received. It is great to know that the wide selection of items on the buffet breakfast were to your liking. We look forward to having you with us again. Kind regards, The Management More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 5 nights here with my wife for our wedding anniversary. What a place!! The old world charm is great. The hotel has such a sense of history and grandeur. The staff are so attentive and nothing is too much trouble for them. The rooms are sure to impress, in our suite (victory annexe) we had a roll top bath... More 

Was this review helpful? Yes 1
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for coming to spend this special occasion at the Eastern & Oriental Hotel and for sharing you positive experience on Trip Advisor. It is wonderful to learn that you have thoroughly enjoyed your stay with us and we greatly appreciate your compliments on the area that we have served you well. It was a pleasure... More 

West Hollywood & UK
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful old world colonial charm, greeted on arrival with an exotic fruit drink and wash cloth. Escorted to a beautiful very large well appointed spotless clean suite, with wonderful view of the sea and lush gardens . All staff happy pleasant and willing to assist, the hotel driver even drove me to pick up my laundry !!! in the hotel... More 

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and for taking the time to review The Eastern & Oriental Hotel on Trip Advisor. We were indeed delighted to read that everything went perfect for you and that the service and your accommodation met with your expectations. It was a pleasure to have you as our resident and we very... More 

singapore
Level Contributor
200 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For many years our family have been coming to E&O whenever we are in Penang. It makes more sense staying here than one of the beach resorts in Batu ferringhi. With traffic congestion, it might take you 45 min to an hour just to get downtown. Here across the street is Penang Road, the stretch where street food are aplenty... More 

Was this review helpful? Yes 1
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us once again and for being a loyal guest of the Eastern & Oriental Hotel. We are pleased that the convenient location of our hotel added value to your stay. The new Victory Annexe, with an additional 128 Suites was opened in March 2013 to welcome a mixture of both leisure and... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel with spacious room. Suppose to be one of the best in town. We had a room facing the sea and we can hear the sound of the breaking tides every morning. Excellent buffet breakfast. However the hotel is a bit out of the way and transportation is hard in Penang as a whole

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and for taking the time to post a review on Trip Advisor. We are delighted to know that you enjoyed your accommodation in a spacious room facing the sea and the buffet breakfast was to your liking. Our ideal location within walking distance to shops, eateries and shopping is one aspect... More 

Singapore, Singapore
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the victory annex building which is the new wing. The room was gorgeous with a beautiful view of the sea. We were there over the hari raya weekend and was treated with daily fireworks display every night. The room is luxurious and the wifi signal was really strong. Soft drinks in the fridge were complimentary and hotel... More 

Was this review helpful? Yes 2
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for the time taken to post a review following your recent stay with us. We are glad that you had a very enjoyable stay and we appreciate your compliments on the areas that we have served you well. It is indeed a pleasure to know that you would return to stay with us should you... More 

Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights & experienced the best service ever. Room was well-decorated & spacious with a complimentary mini-bar. The bed was firm & comfortable with nice silk sheets. Bathroom was huge with a separate tub & shower area. The balcony faces the sea which offers amazing sunrise & sunset views. And most of all, the service was exemplary -... More 

Was this review helpful? Yes
new Zealand
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a unique hotel which is very hard to review. We chose to stay in the Victory Annexe which was excellent. Our room 718 had a perfect sea view. The room was spacious, had a huge bathroom with twin sinks, rain shower and a claw foot bathtub. We got free fruit, newspaper and our mini bar topped up daily.... More 

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, We are pleased to learn that you liked your accommodation in the Victory Annexe with a perfect sea view. However, we would like to offer our sincere apologies on the shortcomings and we do take your feedback seriously as it serves to be part of our continuous effort to improve further and such shortcoming is not deemed... More 

Hong Kong, China
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the new wing of the hotel for a couple of nights. The room is huge with ocean view. Bathroom is also huge, with separated bathtub and shower area, and 2 sinks. Since we were there in a weekend, the hotel was a little busy and crowded. There was not much help from the staff. No bell boy... More 

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for your recent review on Trip Advisor following your recent stay with us and the photos you have uploaded. It is nice to know that you enjoyed your accommodation in the new wing, the buffet breakfast as well as the Planter’s Lounge Cocktail Hour. However, we would like to offer our sincere apologies on the... More 

Hotel Review Summarization

What travelers say

  • Sea view(7)
  • Breakfast buffet(5)
  • Pool area(4)
  • Very nice(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,971 photos of this hotel

Traveler photos: See what travelers like you saw

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Dining (113)
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Pool/beach area (151)
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Bathroom (111)
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View from room (89)
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Room/suite (288)
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Hotel & grounds (288)
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Family/play areas (5)
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Business center/function rooms (2)
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1:51
Videos (1)
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Other (408)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (53)
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Heritage Wing Pool (18)
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Heritage Wing Premier Suite (54)
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Heritage Wing Writers Suite (51)
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Restaurants and Bars (100)
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The Hotel (87)
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Victory Annexe Corner Suite (71)
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Victory Annexe Pool (16)
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Victory Annexe Studio Suite (42)

Management photos: Courtesy of the property manager

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All management photos (23)
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Hotel & grounds (4)
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Pool/beach area (1)
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Room/suite (7)
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Dining (4)
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Other (7)
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