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All 47 Georgetown hotels

Eastern & Oriental Hotel

5.0 of 5
10 Farquhar Street, Georgetown, Penang Island 10200, Malaysia
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Eastern & Oriental Hotel
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Ranked #4 of 47 hotels in Georgetown
Most recent review
5 of 5 stars Reviewed June 18, 2013
GeoffAnnabel Sydney, Australia
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856 reviews from our community

Traveler rating
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    212
    71
    18
    16
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Families
160
 
Couples
433
 
Solo
39
 
Business
48
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2013 NEW

The E & O well and truly lived up to its reputation and more so during my overnight visit. I was in an ocean view suite in the Victory Annex and the room was huge and opulent. I ate a number of times at Sarkies and the food was always top notch. The ambience of the hotel is amazing and... More

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Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2013 NEW

This hotel is one of the best accommodation we had in our frequent travels. The rooms are spacious and very clean. It evokes antiquity in a very good way. The location is perfect and the service is satisfactory. Their buffet breakfast is limitless in choices. My family felt like we were transported back in the days with their old fashioned... More

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Ripley, United Kingdom
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 17, 2013 NEW

E & O Hotel FEB 13 Tea at $83 (Ringgit) per head. Expensive I would say but then my sister is a member of the hotel so there were some discounts, otherwise I would say the price for the Afternoon Tea is the same as in London. Beautiful bone china all laid out served by staff all dressed as if... More

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HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
June 18, 2013

Dear Valued Guest, Thank you once again for your review on Trip Advisor and your recognition of the Eastern and Oriental Hotel as first class hotel and ambience. Great to hear that you enjoyed our Traditional English Afternoon Tea served in The 1885, which is quite popular with many good reviews from other guests. I am impressed by the fact... More

Miri, Malaysia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 13, 2013 NEW

Note: this is a nice hotel, it is not a resort Upon check in (2 hours early as well) I was given a cocktail, a warm towel and my bag taken to my room. The staff were friendly and professional with no hiccups. I relaxed the second I walked in. I stayed in the old wing - this has pluses... More

Was this review helpful? Yes 2
See 6 more reviews by thedragon67 for Georgetown
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
June 13, 2013

Dear Valued Guest, It is great to see a full breakdown of your experience with us and I am glad for your appreciation of the welcoming upon arrival and that you had enjoyed your accommodation in the large and quiet room at the Heritage Wing. Thank you for your kind recommendation of this hotel. We greatly appreciate the compliments on... More

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 10, 2013

We stayed at the E&O for 3 nights in the Victory Annexe - Superior Suite with ocean views. We paid $166 AUD per night via HotelClub. During our stay we attended a wedding in the grand ballroom. If we had paid the room rack rate, my review rating would be a dismal 2 / 5. Rooms are grand and beautiful.... More

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HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
June 13, 2013

Dear Valued Guest, Your feedback is important to us and I am naturally concerned to read your comments on certain aspects of your stay that did not meet the expectations. On a positive note, I am glad you found your accommodation at the Victory Annexe wing to be grand and beautiful. Thank you also for your endorsement of our infinity... More

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2013

Beautiful old world charm, a real experience. The staff were genuinely happy and helpful. The interaction with the staff in fact was one of the many highlights. The rooms were huge, palatial, gorgeous and comfortable. Big comfortable Victorian bed. Absolutely nothing to complain about at all and a real experience we will never forget. Thanks again to the wonderful front... More

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HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
June 10, 2013

Dear Valued Guest, I am delighted that your recent stay with us was memorable and we have exceeded your expectations in both the product and services. It pleases me to read that the staff were friendly and helpful, including the head chef. I shall ensure that such compliments are passed on to the staff and that their service is duly... More

south tyneside
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 9, 2013

This review is part of a series covering our travels in Kuala Lumpur (6 nights), Singapore (5 nights) and Penang (7 nights) between May 10th and May 28th 2013 to celebrate our daughter’s birthday. Our party comprised of my wife, daughter (30) and her partner (36). My wife and I have previously visited these areas, my daughter and her partner... More

Was this review helpful? Yes 1
See 2 more reviews by colinandkathdudley for Georgetown
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
June 10, 2013

Dear Valued Guest, Thank you for taking the time to share your comments with us and fellow travellers. It was with great pleasure to read this feedback and that the quality of the hotel surpassed all expectations as well as your compliments to the team. It is very rewarding for the entire team to receive such praises. I will gladly... More

sydney
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 9, 2013

Steeped in history, the E& O Hotel is a lovely, calming place to stay all in the centre of Georgetown. Rooms are large and well appointed. Hotel is very well located - in walking distance from the historic parts of Penang and also walking distance to the Red Garden hawker markets (a fun and cheap way to eat and absorb... More

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See 2 more reviews by ST44 for Georgetown
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
June 10, 2013

Dear Valued Guest, It has been a pleasure having you as our resident and we are glad to have provided you with a memorable experience. I am delighted that you found our hotel a lovely place to stay, with large and well-appointed rooms. We are fortunate to be located very central with close proximity to shops, famous street food and... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 6, 2013 via mobile

My name is Prashant thakur . I am from navi Mumbai , India . I am a hardcore traveller who choose all small things in detail before travelling so why not hotel. I stayed in this hotel for 3 nights in the month of may . I really like this hotel for 3 reasons . 1) location 2) ancient &... More

Was this review helpful? Yes 1
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
June 7, 2013

Dear Valued Guest, It is so rewarding to hear that you enjoyed your accommodation experience in particular the location. The Eastern & Oriental Hotel is indeed located very central with close proximity to cafes, shops, famous street food and places of attractions and it was great that this helped making your stay convenient. Thank you for your appreciation of the... More

KL
Top Contributor
51 reviews 51 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 5, 2013

Actually we made a booking for the buffet at Sharkies but it was somehow mixed up and we couldnt go for it. We ended up at Sharkies Corner where we have to order alacarte. I had cod fish with asparagus. It was good! Dessert, apple pie was delicious as well... One thing... while eating, we saw a rather big RAT... More

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See 2 more reviews by WynnTan for Georgetown
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
June 7, 2013

Dear Valued Guest, Thank you for posting your review in which I regret to learn of your experience with the dining booking and the unfortunate encounter with the rat while having dinner. Rest assured that we are addressing this matter with great importance and taking every steps to prevent such encounters. The Hotel has in place an on-going pest control... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(26)
  • Sea view(18)
  • Pool area(16)
  • Very nice(15)
  • Fresh fruit(7)
  • Butler service(6)
  • Sarkies Corner(6)
  • Rooms are spacious(5)
  • Grand old(5)
  • First class(5)

Additional Information about Eastern & Oriental Hotel

Address: 10 Farquhar Street, Georgetown, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Georgetown
#1 Romantic Hotels in Georgetown
#3 Family Hotels in Georgetown
#3 Business Hotels in Georgetown
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as `The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era.In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient. ... more   less 
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Also Known As:
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern Oriental Hotel
Eastern & Oriental Hotel Penang/Georgetown

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Eastern & Oriental Hotel
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