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Eastern & Oriental Hotel

Travelers' Choice award winner
10 Farquhar Street, George Town, Penang Island 10200, Malaysia
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1 room 1 guest
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Eastern & Oriental Hotel
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2,034 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (588)
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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you're looking for a luxury hotel in Georgetown, it's hard to go pass the Eastern & Oriental Hotel. The hotel has two wings, the Heritage and Victorian Annexe. We stayed at the Victoria Annexe wing which appears to be the newer side. Despite being newer, you do not lose the colonial feel that makes the hotel iconic. From the... More 

Was this review helpful? Yes 1
Paris, France
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a very great 3 nights stay in the E&O Georgetown. First of all, the building from 1880s is really beautiful, and impressive. The enlargement works with the new wing have been perfectly done, therefore when staying the new wing (Victoria) you benefit from brain new rooms & equipment while still having the charm of this old British building.... More 

Was this review helpful? Yes 1
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and we are pleased that everything went perfect during the 3 nights stay. Your feedback is much appreciated and we certainly look forward to seeing you again in the near future. Kind regards, The Management More 

Iwakuni, Japan
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed here a couple of time so far and each time I enjoy stepping back in time and enjoying the ambiance of this beautiful hotel. I have always stayed in the Heritage Wing for the ambiance. The staff is very polite and attentive and love the rustic look and feel of Farquhar's Bar. The hotel is in a... More 

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us once again last September, and for being a loyal guest of the Eastern & Oriental Hotel. We are glad that we were able to once again make your stay memorable. It was a pleasure having you as our guest and we look forward to your return in the near future. Kind... More 

Perth, Australia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wow. Where to start? Everything about this Hotel is tops. Old world charm and quality with professional friendly service. The buffet breakfast at Sarkies was the best we've had anywhere. We walked around for a long while on the first morning just taking it all in and deciding! You only have to ask and and the Staff go out of... More 

Was this review helpful? Yes 1
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing your positive experience on Trip Advisor. We are delighted that you have thoroughly enjoyed your stay here and we do look forward to the pleasure of welcoming you back again. Kind regards, The Management More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Last weekend we had our cousins wedding at this ballroom. First time here enjoying the scenic view of the ballroom fronting the sea-view. The breeze, ambiance was perfect for the function. The cocktails were well carried out with free flows of wine and beers. It had sufficient space for everyone to drink and chat. The ballroom was decorated so prettyly... More 

Was this review helpful? Yes 1
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your appreciation of the Eastern & Oriental Hotel in this review. It is wonderful to hear that you were impressed with the Ballroom, the impeccable service and that this has provided you with a memorable experience. We certainly look forward to the pleasure of welcoming you again, maybe even for staying at the... More 

New York City, New York
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is magnificent. The decor is all old colonial British style and it reminds you of the 1920's. There is a new wing that is modern and has an infinity pool. The rooms are nice with balcony that looks out into the sea great views. The bathroom is large and very modern with shower and a claw-foot tub and... More 

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us. We appreciate the time taken to provide us with this review and sharing your observation. It is great to know that you liked the Hotel and found the service to be great. As we exercise continuous improvement, we take the feedback you had kindly highlighted seriously. We do look forward... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We've stayed here twice now, both times in the Heritage wing, and our stays were wonderful. Great service, old world charm to the core. The pool areas are both good, if very different. I'd absolutely stay here again, indeed we are next April.

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your appreciation of the Eastern & Oriental Hotel on Trip Advisor. It is nice to hear that you had a wonderful stay here and that you would be returning next April. We look forward to welcoming you back again. Kind regards, The Management More 

York, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 3 nights with family and we had a great time visiting George Town. The Eastern & Oriental is a luxury hotel so my expectations were high and on the whole the hotel met them. The hotel location is great, our room in the new wing was excellent with lots of space and a great sea view, the... More 

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, We are most pleased to read of your recent enjoyable experience at the Eastern & Oriental Hotel and thank you for sharing your appreciation on Trip Advisor. It is definitely great to hear that you liked your accommodation in the new wing, the facilities and the hotel’s central location suited your requirement. We noted your feedback in... More 

Greater Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Quite often you book a hotel that looks great in the photos but doesn't live up to it in reality. Not so with the Eastern and Oriental. Staff were great, room in the Victory Annexe was to die for and we loved the evening cocktail hour for guests. Plus two great pools. What an absolutely wonderful place to stay!

Was this review helpful? Yes 2
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us and for sharing your appreciation of the Eastern & Oriental Hotel on Trip Advisor. It is wonderful to hear that every aspect of your stay surpassed the expectations. We certainly look forward to the pleasure of welcoming you back again in the near future. Kind regards, The Management More 

Hong Kong, China
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It is a nicely built colonial style hotel situated along the ocean line, very peaceful and beautiful. The room is very spacious and all has balcony. I love the swimming pool and the planter lounge which you can enjoy the amazing ocean view and sunset. The hotel offers complimentary fruit basket, mini bar and snacks in the lounge and the... More 

Was this review helpful? Yes
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for your recent review on Trip Advisor. We are pleased that you liked the hotel and enjoyed the facilities and breakfast. We noted your feedback with regards to the room type, and we will always endeavour to accommodate guest’s request based on the availability. We do hope to have the pleasure of welcoming you back... More 

Hotel Review Summarization

What travelers say

  • Sea view(7)
  • Breakfast buffet(5)
  • Pool area(4)
  • Very nice(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,025 photos of this hotel

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Pool/beach area (152)
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Hotel & grounds (296)
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Bathroom (111)
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Room/suite (288)
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Dining (113)
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View from room (89)
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Business center/function rooms (2)
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Other (453)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (53)
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Heritage Wing Pool (18)
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Heritage Wing Premier Suite (54)
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Heritage Wing Writers Suite (51)
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Restaurants and Bars (100)
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The Hotel (87)
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Victory Annexe Corner Suite (71)
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Victory Annexe Pool (16)
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Victory Annexe Studio Suite (42)

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Pool/beach area (1)
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Room/suite (7)
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Dining (4)
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Other (7)
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