We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 51 Georgetown hotels

Cititel Penang

3.5 of 5 Hotel   |   66 Jalan Penang, Georgetown, Penang Island 10000, Malaysia
Hotel amenities
Cititel Penang
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save Saved
You added Cititel Penang to your Saves list
70%
Ranked #17 of 51 Hotels in Georgetown
A recent review
4 of 5 stars reviewed 6 days ago
organick Washington DC, District of Columbia
Write a Review

725 reviews from our community

Traveler rating
    94
    397
    176
    39
    19
See reviews for
115
168
71
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (725)
  • Mar-May only
    (139)
  • Jun-Aug only
    (187)
  • Sep-Nov only
    (204)
  • Dec-Feb only
    (195)
All months
Washington DC, District of Columbia
Top Contributor
53 reviews 53 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location, food everywhere~! literally right outside your doorstep. Penang is not large, easily walk around from this location. Its next to the night street of bars and very close to Red Garden food court. I will absolutely stay here again.

Was this review helpful? Yes
Tawau, Malaysia
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights in this hotel. Overall satisfied with the stay. Great location with short walking distance to the nearest bus stop and near to attractions in Georgetown. Lobby were spacious. Hotel staffs were friendly and helpful, wide varieties of breakfast selection. Room was clean and comfortable. The facilities such as the indoor Jacuzzi pool, steam room and sauna... More

Was this review helpful? Yes
Birmingham, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked through agoda so got a good price for the room. It wouldn't justify the full rate but for deal price it was very good. We had room only so can't review breakfast. Our room was clean, of average size, bathroom basic and dated but clean, wifi good, fridge empty so can fill yourself. Location good within walking distance... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night, hotel looks average from the outside, the room did not impress as well- very average. The bathroom looked like a regular house bathroom as opposed to a hotel bathroom. Only good part is location, city centre. Otherwise, dont expect much with this place. Staff at reception were very friendly and nice though.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although the decor and soundproofing could do with a bit of an upgrade the place was spotless, comfortable and in a great location, the staff were helpful and friendly and I have to say, Cititel produced the best hotel breakfast I've had in ages

Was this review helpful? Yes
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang and hope you and family had a good trip home. Thank you for staying with us during your recent visit to Penang and for sharing your review on Trip Advisor. I am happy to note that you have enjoyed our breakfast spread, location and services and have shared your comments with my team... More

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was in Penang for the weekend and booked this hotel for the first time. The hotel was clean and everything was up to our standard. Hotel staff was accommodative and wifi was great. Limited car parks but not to worry there is an open space car park opposite the hotel. Restaurants is within walking distance and walk down the road... More

Was this review helpful? Yes 2
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. I am delighted to read your review and sincere thanks your kind words of our hotel facilities and location. My team and I are truly glad to know that you and your family have had an enjoyable time here and we look forward to welcoming you back again soon. With kind regards Tony... More

Kuala Selangor, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We arrived at hotel around 12pm and allowed to check in earlier even we had to wait another 30min for room preparation. Our non-smoking room is clean and view is great. Since our stay was on ramadhan (muslim holy month and we're fasting), the breakfasts replaced with 'sahur' and for 4am menu, the foods are beyond average, variety and nice.... More

Was this review helpful? Yes
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang, I am very happy to read your positive review of our hotel location, services and facilities. My team and I thank you for taking the time to write and your kind comments are greatly appreciated. Thank you for your support and we look forward to your continued patronage. With kind regards Tony Goh... More

Senior Contributor
45 reviews 45 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

If you do not mind a very big hotel - same as anywhere in the world - this place is fine. The rooms are large and clean. Try to get one of the newer rooms with modern showers rather than baths. The food is great. The breakfast buffet simply mind-boggling. The beds are really comfortable. The service is prtetty good.... More

Was this review helpful? Yes
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. I am delighted to know that you have enjoyed your stay with us and am equally pleased to note that you like our newly renovated bathrooms. Thank you for sharing your review and for making us your preferred hotel on your next visit. My team and I look forward to seeing you soon.... More

Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed September 9, 2014

Stayed here during the Merdeka weekend for 2 nights and 3 days.. The hotel is apparently a 4* but the services provided were not quite worth the price.. the rooms are quite small but comfortable.. the bathrooms are clean and got a good pressure in the hot water flow ( we liked this after a tiring days walk around exploring... More

Was this review helpful? Yes 1
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. I am glad to know that you have enjoyed moving around town during your stay with us. Yes, our location is indeed one of plus points and many of our guests are pleasantly surprised at how convenient it is to move around from here for shopping, dining and even sight-seeing, be it by... More

Singapore, Singapore
Top Contributor
53 reviews 53 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 9, 2014

Disappointed with the facility. Honestly, staff generally friendly and you can find good food and drink in the surrounding street. The facility is run down and will not consider to stay here in future trips. Especially people travel with kids and old parents, pls think twice. They have upgraded the deluxe rooms , pls pay a little more and try... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Cititel Penang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cititel Penang

Address: 66 Jalan Penang, Georgetown, Penang Island 10000, Malaysia
Location: Malaysia > Penang > Penang Island > Georgetown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cititel Penang 3.5*
Number of rooms: 451
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Asiatravel.com Holdings, HotelTravel.com, Otel, Odigeo and Tingo so you can book your Cititel Penang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown

354 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (328)
Viewed
Bathroom (15)
Viewed
Room/suite (91)
Viewed
Hotel & grounds (45)
Viewed
View from room (53)
Viewed
Dining (16)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (7)
Viewed
Other (93)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay