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All 50 Georgetown hotels

Georgetown City Hotel

4.0 of 5 Hotel   |   1-Stop Midlands Park, Burmah Road, Georgetown, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
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Ranked #27 of 50 hotels in Georgetown
A recent review
4 of 5 stars reviewed 2 weeks ago
Doris W Hong Kong, China
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159 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Singapore, Singapore
1 review
2 of 5 stars Reviewed 2 weeks ago

The room was terrible we checking 1st room and it was so smelly and immediate request to change room the 2nd room we get, the fllor was so dirty near the windows & my boys not even dare to get close bathtub was so dirty & the shower tap water just splash everywhere we even found hair in the fridge!!!!... More

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a recently renamed hotel in Georgetown, Penang. The geographical location is really convenient as the major tourist attractions in town and Jetty Point (ferry pier) are easily accessible by bus (route 101). Room size is average, and beds are comfortable. The toilets are a bit disappointing as some of the facilities need to be repaired. Great effort devoted... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

It was alright but there was so much that this hotel could improve on. I was disappointed when I checked in, I came from a 12-hour bus ride from KL so I just wanted to check-in. It quite surprised me that you have to now pay in full before you check-in, I thought that was supposed to be done before... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Top Contributor
58 reviews 58 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 17, 2014

Stayed here 2 nights and except for the nice view on 26th floor, everything else was terrible. Parking was convenient but directions to the hotel lobby were confusing. We were lead back to square one till someone pointed out the lift to us. If you arrive on ground level, it would be difficult for people with disability to go up... More

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Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 16, 2014

stayed for 5 nights in may 2014 with friends. first of all the location of hotel is superb. jus walking distance with gurney drive and all the shopping area of penang. loved the lining provided in hotel. had the best of all till date. so smooth and comfortable along ith the bedding. had lovely sleep in hotel. the only disappoint... More

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Singapore, Singapore
19 reviews 19 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 7, 2014

Booked 3 suites package at the Singapore NATAS fair in Feb 2014, for the period 7-9 June 2014. The package comes with an extra bed. As we have 3 families here with young & old, we requested the suite to be in the same floor. To make sure that everything is ok, I even emailed & reminded them one week... More

Was this review helpful? Yes 2
Medan, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 26, 2014

I choose n stay here with my parents because my mother have heart bypass sugery at Adventist Hospital across the hotel. I booked for 2 nights from 24 to 26 of June. But then my mom need to stay at hospital for another few days so I plan to extend for 1 more night from 26 to 27. Early in... More

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Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed June 22, 2014

checking in takes a long long time. There's no line for queuing so everyone just scramble to the counter. The room we had is clean and comfy though. We had no problems getting out of the car park on the first day. However, the next day was a huge problem. We check out but are unable to get out of... More

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Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 16, 2014

This is the first time that i actually stay in a hotel that is manage by a Vacation club. I have been to a hotel that is so run down in my life before. 1) TV even though is was LCD style, it was bad and the brand name is even spell wrongly. Room is small even though i have... More

Was this review helpful? Yes 1
Kuching, Malaysia
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 24, 2014

Stayed for 3 nights in the junior suite on the 26th floor. Had a pleasant stay actually. The room was spacious and clean. The bed was firm and comfortable. Had peaceful rest each night, didn’t face any problems with loud music from the karaoke below. The room had a stunning view of the surroundings and provided excellent views of sunrise.... More

Was this review helpful? Yes 2
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Additional Information about Georgetown City Hotel

Address: 1-Stop Midlands Park, Burmah Road, Georgetown, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Price Range (Based on Average Rates): $
Hotel Class:4 star — Georgetown City Hotel 4*
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Also Known As:
Berjaya Hotel Georgetown
Georgetown City Hotel Penang

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#9 Luxury Hotel in Georgetown
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Official Description (provided by the hotel)
Home to discerning business and leisure travellers, the Berjaya Penang Hotel is conveniently located as part of the lively ‘1-Stop Midlands Park’ business and entertainment centre. With enchanting cultures, heritage and tantalizing food all around, the Penang Island also heralds in a golden opportunity to make business a true pleasure. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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