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Georgetown City Hotel

Hotel website
1-Stop Midlands Park, Burmah Road, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
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243 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jakarta
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed in a Junior Suite with my parents and my sister on May 2015. Nice room, decent and quiet with a view to mountain. We chosed this hotel as it is close to Penang Adventist Hospital (PAH) and my parents need to do medical check up there. Booked directly to hotel 3 weeks in advanced and they informed us... More 

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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

A 4-star hotel formerly known as Berjaya Penang, it is a good choice for business and leisure. Located strategically in the heart of Penang (opp. Adventist Hospital), GCH is just 10 minutes away from the BATU FERRINGHI BEACH, and provides spacious rooms and fantastic service that I can vouch for.The place also has a pool on the 7th floor that... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in georgetown where the everythg is quite accessable. A walk away from the hip shopping centres and the gurney street food centre. The structure of the hotel is quite obvious which looks alike the one in kl. Public buses and taxi stand is jus outside of the entrance. Staffs are helpful and friendly. But do avoid... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

An excellent hotel for tourist and business travelers. Right in the heart of Penang with plenty of choices from food access to shopping complex. The front desk made a very good first impression with their outstanding customer service. Clean rooms and definitely well maintained, had mine with a city view. Great in house café with awesome local dish. In fact... More 

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Gurgaon, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had a happy stay at this hotel in my first visit to this country. Penang has an old colonial charm and this can be seen in the Georgetown hotel. Very near to the Colonial era Georgetown, the hotel has many facilities and tourist spots nearby, which makes it all the more a good location to stay. In house facilities... More 

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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

I have being staying this hotel few years before change name. The most unacceptable condition is the air con. it was really not cool. I did complain few times before and even after the maintenance guy done his job, it still the same. The air con system was too old.. It is time to change ....

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This is a perfect hotel if you like to go to ADVENTIST HOSPITAL, it's just 5 min distance walk. But for family holiday, this hotel is a disaster. I stayed in junior suite, but the look is far from suite word itself. Dusty, old, rusty and very noisy, you could hear night club music out loud from your room. The... More 

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Travelers are raving about these George Town hotels

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Firstly the name is somewhat misleading, it's not really in the city part of Georgetown, more on the outskirts, so you'll need to catch a cab pretty much anywhere. Although there is an average shopping mall next door, and Gurney Drive isn't that far away. The hotel itself is decent. Room is comfortable, clean and quiet, albeit a tad dated.... More 

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A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

I stayed in the Junior Suite for 5 nights. The toilet condition is pretty bad and the floors are stained. Furnitures inside the room such as drawers are hard to open. Bottled waters supplied was not consistent, sometimes 2 bottles sometimes 3 or 4.. I guess depends on the mood of the housekeeping maybe?? Breakfast area was pretty crowded as... More 

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Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel condition is standard and average. But if you would like to go to Penang for medical treatment specially in Penang Adventist Hospital. This hotel is very recomended because location is infront of Penang Adventist Hospital.

Was this review helpful? Yes 2
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