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Georgetown City Hotel

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1-Stop Midlands Park, Burmah Road, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
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Georgetown City Hotel
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Georgetown City Hotel
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224 reviews from our community

Traveler rating
    42
    81
    62
    19
    20
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80
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW

We did the right choice in choosing Georgetown City Hotel. Accessible to most places in Penang with even a bus stop just in front of the hotel. I can also walk to the Penang waterfall temple, gurney night food market and shopping centers.

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 weeks for my work purpose. And I admit that the location of this hotel is very strategic. It is close to almost all kinds of food outlets including the delicious chinese hawker stalls, Indian food and other Penang delicacies. The room was comfortable and was cleaned well and it gives you a pleasant feeling when... More 

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Kuala Lumpur
Top Contributor
50 reviews 50 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night only. Due to one way traffic system getting in and out is a little bit inconvenient for non local guests. Its an old hotel and definitely need to be upgraded especially the room carpet. The lifts are slow. Service level can be better if staff pays attention to guests. I was quite worried leaving my... More 

Was this review helpful? Yes 1
Kuala Lumpur
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel gave me as a bit of mix feeling when I was dropped at its entrance. The long flight of stairs from road level to its entrance was already a negative first impression. In this midst of checking-in, the staff without any apology served another guest who barged in with a question & it continued for a good 3-5... More 

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Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

When i was checking in the reception was very friendly.My trip here was to do medication purposes and the hotel is very to the hospital(Penang Adventist Hospital) that i am going for treatment.My stay was from 10/3/2015 till next week.The rooms are very good. This is my first time here and the ambiance is so wonderful my experience here is... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

It's nearby Adventist Hospital, stayed two months in both Superior and Junior Suite on premier floor. View from the Junior Suite was stunning! Air con was somewhat a problem but overall it worked fine. In-room Wifi worked fine but for some reason didn't work on my iPad mini. Housekeeping staff had to be called a couple time sometimes for clean... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 weeks in Junior Suite on premier floor. Views stunning. Air Conditioning worked extremely well keeping the room at the set temperature. Bathroom a little cramped but workable with great water pressure for shower. Reception staff on afternoon/evening shift were very helpful and courteous. The Food & Beverage manager has ample opportunities to improve the food presentation and... More 

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Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago

stayed for one night only. thank god! bathroom was dirty. the water closet had stains all over and looked absolutely filthy. there was no bidet spray. very depressing interior with dark colored furniture. no place to put the bags. totally filthy. there was a strong stench of sweat even l along the corridor. the reception looked totally depressing. to add... More 

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Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights, was a last minute booking. The location is central and close to gurney plaza and drive. Lots of food options around, didn't try the restaurant food. The hotel staff is awesome and ready to help with issues. The only problem is the rooms needs renovation and a proper cleaning. The wifi and a/c worked well in... More 

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Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in Georgetown city hotel a couple of weeks back. the hotel is in a good location - close to a couple of excellent malls, the service they provide is excellent, the staff are very friendly and make sure they keep the customers satisfied. however the rooms are a bit old, the AC in my room wasn't working too... More 

Was this review helpful? Yes 2
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