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Georgetown City Hotel

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1-Stop Midlands Park, Burmah Road, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
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Georgetown City Hotel
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Georgetown City Hotel
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232 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ipoh, Perak, Malaysia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed 1 week ago

I am a BVC member and the first time I stayed in this hotel was more than 10 years ago and I thought it would definitely be better than before, but I was totally appalled at the service and condition of the hotel. I called the hotel prior to checking in a day earlier on 9/4/2015 and requested whether I... More 

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Perth, Australia
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is in a very nice area of Georgetown. On check-in I was greeted by friendly and smiling staff. They were all very helpful throughout my stay. The Friday oriental buffet was excellent, I really enjoyed it. The buffet breakfast in the morning is very well organized with plenty of choices and the staff will assist you again with... More 

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Top Contributor
139 reviews 139 reviews
40 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room conditions was pretty bad. Toilet door edge was peeling off. Toilet was not as clean as the last time I stayed at room 2502 and room 2507. Hotel room need to do some refinishing. Otherwise is getting bad to worse. Service of the hotel were still friendly and good. That why I kept staying in this hotel. Hopefully they... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for four nights as we had mistakenly booked this hotel instead of G hotel. They recently changed their name from Berjaya hotel. The breakfast and dinner buffet were good (15rm for breakfast and 25rm for dinner) with local cuisines on display and it changes daily. Swimming pool was empty when I was there and staff were very... More 

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pleasant stay in single room with beautiful view of the sea and penang bridge. But marred by the low water pressure, showered under sputtering trickle. Thin walls, can hear other guests walking and running around in corridors. Price was ok. Has private parking space. Location is convenient, but traffic can be horrendous.

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Santiago, Chile
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

One of the cheapest of its class (4*). Swimming pool and amenities are good, breakfast could improve, but ok. Room clean, large. Very good bed and quiet floor (I was on the 7th) for a good rest. Service is ok, but nothing off beat. I would stay again if having another good discount, last minute prices, otherwise, I'd go for... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

I highly recommend Georgetown City Hotel. Their staff are very helpful and dedicated to their work. The Hotel Cafe serving good food with reasonable price. Hotel room clean and well maintained. You can have good view if you stay on the upper floor. It is very convenient place to stay. Philip Chong

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 5 weeks ago

We did the right choice in choosing Georgetown City Hotel. Accessible to most places in Penang with even a bus stop just in front of the hotel. I can also walk to the Penang waterfall temple, gurney night food market and shopping centers.

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed March 20, 2015

I stayed here for 3 weeks for my work purpose. And I admit that the location of this hotel is very strategic. It is close to almost all kinds of food outlets including the delicious chinese hawker stalls, Indian food and other Penang delicacies. The room was comfortable and was cleaned well and it gives you a pleasant feeling when... More 

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Kuala Lumpur
Top Contributor
57 reviews 57 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 16, 2015

Stayed here for one night only. Due to one way traffic system getting in and out is a little bit inconvenient for non local guests. Its an old hotel and definitely need to be upgraded especially the room carpet. The lifts are slow. Service level can be better if staff pays attention to guests. I was quite worried leaving my... More 

Was this review helpful? Yes 1
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Bathroom (25)
Room/suite (41)
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Pool/beach area (2)
Business center/function rooms (1)
Dining (2)
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