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Georgetown City Hotel

4.0 of 5 1-Stop Midlands Park, Burmah Road, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
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Georgetown City Hotel
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Georgetown City Hotel
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196 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 4 days ago NEW

My1st time family trip stay in this Hotel, Front desk Manager, Ms Kala is very helpful by given us direction to this hotel. Overall this is fantastic trip for us, all staff here is very friendly & helpful, even we ask for the direction to the attractive places in Penang, their help us a lot. Rooms are clean also.

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 3 days here. Room was spacious, good view of the hill and city. Breakfast was great. Special compliments to Mr Isnan, the Outlet Executive for going the extra mile in his tips for travelling around the city. Getting around the city was easy at this location.

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Kuala Lumpur
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Made our reservation via Berjaya. The exterior didn't look quite good, and the car park didn't look quite safe to me, but things became different as we entered the hotel. The receptionists were friendly and helpful. Room was quite spacious and clean despite some yellow stains here and there on the walls. Overall, a recommended place to stay and will... More 

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Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

1st impression was a rundown hotel next to a rundown mall. Hotel facilities and fixture are due for scrapping and breakfast selection poor. Waiting for lift takes eternity and only redemption was friendliness of staff. WiFi is not free and TV channels limited. Poor value for price paid.

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2 reviews
1 of 5 stars Reviewed 1 week ago

I stayed this hotel with my family for 3 night. The room furniture was too old and not clean enough. Asked engineering to fixed the bathroom lamp through operator but they never fixed it until we check-out. The PA staff was rude, when i want used toilet there is slippery signage in front of the door. As I know that... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

It was definitely a pleasant stay I & my family had experienced through out our 3 days 2 nights stay here. Compliments to Mr Dev Singh ( GM ), Ms Kala Kalimuthu ( FOM ), En Iznin ( F&B ), The Chef ( F&B ) & Rest of the Team whom had made our short vacation a memorable stay in... More 

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Melbourne, Australia
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Previously known as Berjaya Georgetown Hotel, they are in the midst of refurbishing all their rooms. Just a tad too long to get all the room up to acceptable standard, taking years to refurbish the rooms. We had to request for room change 3 times before we were finally given a semi refurbished room. Uncomfortable bed and badly needing an... More 

Was this review helpful? Yes 3
17 reviews 17 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just had a pleasant stay here early of the month. Went to penang for marathon and book this hotel. Service was great, and quite impressed with the spacious room. I remember i book a standard room, but the room given to us was so big (suite), as there is a living room attached to it! Love this hotel as everything... More 

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Petaling Jaya, Selangor, Malaysia
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for a few times before. The service has definitely improved as of recently. They have also refurbished the rooms since a few years ago. Beds are comfortable and the rooms are reasonably clean. But some rooms have showers which do not operate properly.. The room attendants were great, they would still be willing to clean... More 

Was this review helpful? Yes 1
Singapore, null, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a wonderful and pleasant stay at the hotel. The staff at the hotel and very kind and attentive, esp Ms Kala, Mr Punes and Mr Azrul who are very friendly and personal. I will definitely come back again and recommend this place to all my fiends.

Was this review helpful? Yes 2
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Additional Information about Georgetown City Hotel

Address: 1-Stop Midlands Park, Burmah Road, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
Phone Number:
Location: Malaysia > Penang > Penang Island > George Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Georgetown City Hotel 4*
Number of rooms: 320
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Also Known As:
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town
Hotel Style:
#5 Business Hotel in George Town
#9 Luxury Hotel in George Town

108 photos of this hotel

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Room/suite (38)
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Bathroom (22)
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