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The Gurney Resort Hotel & Residences

18 Persiaran Gurney, George Town, Penang Island 10250 , Malaysia
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1 room 1 guest
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The Gurney Resort Hotel & Residences
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383 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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    (81)
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Brisbane, Australia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is getting older each day. The room is spacious, but the fittings inside are giving way to wear and tear. The swimming pool is big , but the water filtration system was not functioning properly, and the water was not clear as it ought to be. Buffet breakfast is average, but local delicious food are easily availabe a... More 

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Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

It was near to Gurney drive food stalls. Its about 10-15min walk along the beach. The room was so spacious and clean. Buffet breakfast is okay. Appreciate the hospitality of the staffs. Good place to find food and clubbing

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

So dissapointed for the Room, I'm travelling with 2daughters and my mom's. The Water heater can not use, they Said must wait for 5 to 10 minutes... Ohh So wasting Water. The Carpet is urgently needed to replace. The room service didn't Clear the Room Well. The morning staff So Rude must Charge the Breakfast fee of my 10th old... More 

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Travelers are raving about these George Town hotels

Langkawi, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

everything is good! i really love this hotel.. location, food, pool,kapitan,subway, this is my 5th visit here... i don't understand why too much complaint here.. for me am ok with the good price pernight . what can u expect? reception, concierge are helpfull!

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Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights in a 2-room apartment in December 2013. On check in, we were told that our rooms were not ready which was fine for us so we went out to nearby Gurney Paragon for shopping and lunch. When we returned, it was still not ready so we waited in the lobby for 1.5hr before we... More 

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Kuala Lumpur, Malaysia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although the room was very spacious, some of the items in the room was old and dated. The floor lamp was broken and had to be leaned against the wall in order to keep it upright. The bulb for the bedside lamp was in two different shades (white and yellow). The blinds in the bathroom was also broken and wonky.... More 

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singapore
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 2 nights. The Air condition was leaking, The cleaning service was bad. Did not replace the towels, floor mat, toiletries, did not clean the table after we had drinks the night before. The telephone line was not working, the men came to service it but could repair it as it was a major problem.... More 

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Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 20, 2015

The carpet is urgently needed to be replaced. The cleaning service didnt clean the room well. Lots of hairs n dust on the toilet floor. I even found dead cockroache at the toilet. Ewh! Will never return to this hotel anymore.

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1 review
2 of 5 stars Reviewed July 19, 2015

I visited here for aid mubarak holiday , hotel is old now , hot water in my room sometimes none , air conditioner not function . Next time i will try other hotel , like evergreen or G hotel . Maybe this gurney hotel need lot more improvement for make a quest more comfortable

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1 review
1 of 5 stars Reviewed July 18, 2015

We stayed there for 2 nights with the family, booked in 2 rooms that were connected. The problem started with no hot water available in both room, air-conditioned wasn't working in one of the room, the condition was extremely tired, dated and dirty. The bed sheet has black stained on it, WiFi in the room wasn't working and both room... More 

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