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The Gurney Resort Hotel & Residences

18 Persiaran Gurney, George Town, Penang Island 10250 , Malaysia
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The Gurney Resort Hotel & Residences
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The Gurney Resort Hotel & Residences
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377 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The carpet is urgently needed to be replaced. The cleaning service didnt clean the room well. Lots of hairs n dust on the toilet floor. I even found dead cockroache at the toilet. Ewh! Will never return to this hotel anymore.

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1 review
2 of 5 stars Reviewed 1 week ago

I visited here for aid mubarak holiday , hotel is old now , hot water in my room sometimes none , air conditioner not function . Next time i will try other hotel , like evergreen or G hotel . Maybe this gurney hotel need lot more improvement for make a quest more comfortable

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Travelers are raving about these George Town hotels

1 review
1 of 5 stars Reviewed 1 week ago

We stayed there for 2 nights with the family, booked in 2 rooms that were connected. The problem started with no hot water available in both room, air-conditioned wasn't working in one of the room, the condition was extremely tired, dated and dirty. The bed sheet has black stained on it, WiFi in the room wasn't working and both room... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

I used to stay this hotel when im travelling to penang with my friends and family, but this time visit im kinda disappointed with the air conditioning in the room, room lock door spoiled and the water in swimming pool ( very dirty)I feel very warm even tho we turned it on whole day. Called up the technician to check... More 

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Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel spa has changed its name to Samsara Spa, but most of the staff and facilities are unchanged. It's still a good value and in an easy-to-reach location on Gurney Drive. Each semi-luxurious massage room contains a shower stall and a dry sauna, and the suites for couples include a jacuzzi tub as well. Many of the masseuses are... More 

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Shah Alam, Malaysia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is located at the prime location of Penang Island. It looks alright from the exterior and the lobby, but once you step into the room you'll notice that the hotel is rather "old" compared to other neighbouring hotels. There are 2 units of aircons in the room - the usual ones you see at home. During the afternoon,... More 

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Gympie
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here in a two room suite and wow it was huge...... Thirty five stories up with amazing views of the water....... Great pool for my 7 year old and great views from adult pool, great service from the staff..... Room was a bit old but nothing bad.... Great buffet breakfast..... I would come back for sure

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Hong Kong, China
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 19, 2015

Have a soft spot for this hotel and have always been the desired hotel to stay in whenever we are in Penang. This year, it was no different. But this place we so loved definitely need a make over. The rooms had a distinct mouldy smell and the place just look pretty run down. This hotel is located along the... More 

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Singapore
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed April 25, 2015

Seriously..what happened to u? I came back to this hotel after a few years gap and clearly things have deteriorated. I booked through expedite.com and I have confirmation booking, so I was surprised that the hotel could not find my name and reservation and I have to wait for almost 25mins at the side before they realized that the booking... More 

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Kuala Lumpur
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed April 19, 2015

This was my 3rd stay here. Location is great ie along Gurney Drive and about 10 minutes walk to Gurney Plaza. However, the service apartments are poorly maintained for the price. The kitchenette overall & the fridge were simply disgusting - stained & dirty. Bathrooms were stained too. Several lights in the master bedroom were not working & the air... More 

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