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All 50 Georgetown hotels

Gurney Resort Hotel & Residences

3.5 of 5 Hotel   |   18 Persiaran Gurney, Georgetown, Penang Island 10250 , Malaysia
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Ranked #38 of 50 hotels in Georgetown
A recent review
4 of 5 stars reviewed yesterday
Fakhzan
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  • Reviews (319)
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319 people have reviewed this hotel

Traveler rating
    21
    112
    92
    43
    51
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135
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • German first
  • Japanese first
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English first
1 review
4 of 5 stars Reviewed yesterday NEW

We check in at 4pm take only about 3 minutes. Nice view & large room with spacious bathroom. Provide with small dining table near coffee bar & a 3seater sofa. Very comfortable bed & Xtra large pillow. Kids Pool with sliding is suitable for family with young kids. Buffet breakfast start at 6.30am to 10am. Small variety of food but... More

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Tanjung Balai, Indonesia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room is spacious. bathroom is large.but a bit old need to be renovated. View is very nice. especially swimming pool....there is a pool park, table tennis, tennis court...it's very suitable for family with kids.

Was this review helpful? Yes
GurneyHotel, General Manager at Gurney Resort Hotel & Residences, responded to this review

Dear Valued Guest, Thank you for your recent stay with us. We appreciated your comments and noted on the short- comings. We are looking forward to welcome you for your future stay with us. The Management More

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

If you are looking for a spacious room in a good location at an affordable rate ,this is the place to be. I booked a Studio Suite at a corporate rate of RM 238 net per night including 2 buffet breakfast. We had lunch at the famous Kassim Mustafa nasi kandar restaurant before arriving at the hotel. The regulars usually... More

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GurneyHotel, General Manager at Gurney Resort Hotel & Residences, responded to this review

Dear Valued Guest, Thank you for the comments and looking forward to welcome you again. The Management More

Wollongong, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Huge rooms with fantastic views. Great location...fantastic place to enjoy all the wonderful food with eateries all around. Families will love the pool/activities level. Staff were friendly and helpful. Look forward to staying here again!

Was this review helpful? Yes 1
GurneyHotel, General Manager at Gurney Resort Hotel & Residences, responded to this review

Dear Valued Guest, Thank you for your valuable insights. We are pleased to see that you enjoyed your stay with us and looking forward to welcome you back for your future visit to Penang. The Management More

Penang, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We check in even though we read the bad review. Check in is fast & that is a good sign. Basement parking lot is a bit gloomy & limited. We managed to get a spot there. We were given the suite & it was big. My kid love the space. But when we turn on the air conditioning system we... More

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GurneyHotel, General Manager at Gurney Resort Hotel & Residences, responded to this review

Dear Valued Guest, Thank you for your recent stay with us. We apologizes for the shortcoming during your stay with us and the comments have been shared with the respective managers to further improve on the services and facilities we are offering. We hope to see your again in near future. The Management and will carry out necessary remedy action... More

Malaysia
2 reviews
2 of 5 stars Reviewed 1 week ago

this hotel has aged & in dire need of serious makeover. if you are a traveller with children, this hotel will give u a very good space as the suites are really spacious. but if you or any of your children has dust allergies or if you are concern of cleanliness...this hotel is DIRTY..really dirty....curtains are thick with dust...carpet smelly...sofa... More

Was this review helpful? Yes
GurneyHotel, General Manager at Gurney Resort Hotel & Residences, responded to this review

Dear Valued Guest, Thank you for your recent stay with us. Your comments have been deliberately shared with the department heads to come out with necessary remedy action to overcome the shortcomings to further improve on the services and facilities we are offering. We hope to see you again in near future. The Management More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

In dire need of refurbishment. Everything is worn and old, paint and varnish chipped and faded. Reminded me of China in the 1980's Badly situated in the middle of nowhere. Address looks good - Gurney Drive - but in the worst part. Long walk to the legendary food stalls and really too far to walk into town. Breakfast was quite... More

Was this review helpful? Yes
GurneyHotel, General Manager at Gurney Resort Hotel & Residences, responded to this review

Dear Valued Guest, Thank you for the recent stay with us. We apology for the shortcoming of the room condition which did not meet your expectation. Your comments have been shared with the respective managers to further improve on the services and facilities we are offering and hope to see your again. The Management More

Singapore, Singapore
Top Contributor
82 reviews 82 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice location as along Gurney Drive, near to Paragon and Gurney Malls, and also to Gurney Drive hawker center. As for the actual hotel, it is in need of a fresh coat of paint and refurbishment. It definitely looks its age especially next to the number of newer hotels along the strip. Hotel rooms are spacious per local standards, beddings... More

Was this review helpful? Yes
GurneyHotel, General Manager at Gurney Resort Hotel & Residences, responded to this review

Dear Valued Guest, Thank you for your recent stay with us. We appreciated your comments and noted on the short- comings. We are looking forward to welcome you for your future stay with us. The Management More

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was recently had a trip to Penang and decided to choose Gurney resort as my staying place. Even though i read a lot of negative reviews but after i tried it. It really improve a lot. I have a quick check in, and the receptionist also quite friendly and the bellboy really good, i personally want to give a... More

Was this review helpful? Yes 1
GurneyHotel, General Manager at Gurney Resort Hotel & Residences, responded to this review

Dear Valued Guest, Thank you for your recent stay with us. We are glad to hear that your girl friend and yourself enjoyed your stay with us. We appreciated your comments and noted the shortcomings. We certainly look forward to welcome you back to our hotel on your future visit to Penang. The Management More

London
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 23, 2014

Stayed here on a business trip. Had a studio suite all to myself so it was very spacious for me. Breakfast buffet had decent selection, but wouldn't say it was super delicious or anything. Pros: Good location. Within walking distance to Gurney Drive and Paragon Mall Good service. Doorman and reception staff were always polite and always greeted me. TV... More

Was this review helpful? Yes
GurneyHotel, General Manager at Gurney Resort Hotel & Residences, responded to this review

Dear Valued Guest, Thank you for your recent stay with us. We appreciated your comments and noted on the short- comings. We are looking forward to welcome you for your future stay with us. The Management More

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Additional Information about Gurney Resort Hotel & Residences

Address: 18 Persiaran Gurney, Georgetown, Penang Island 10250 , Malaysia
Location: Malaysia > Penang > Penang Island > Georgetown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gurney Resort Hotel & Residences 3.5*
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Also Known As:
Gurney Resort Hotel And Residences
Gurney Hotel Penang
Gurney Hotel Malaysia
Gurney Resort Hotel & Residences Penang/Georgetown

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
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Number of rooms
259

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  • At what time does the pool open each day?

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