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Hotel Malaysia

Hotel website
7 Penang Road, George Town, Penang Island 10000 , Malaysia
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New Renovated Rooms
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1 room 1 guest
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (133)
  • Mar-May only
    (32)
  • Jun-Aug only
    (37)
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    (30)
  • Dec-Feb only
    (34)
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Malaysia
Level Contributor
470 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location wise, Hotel Malaysia is a winner. Its just a walk away from a variety of restaurants, bars, clubs & convenience marts. Parking is available and complimentary for hotel guests. The lobby looks dated and tired but that didn't bother me. What bothered me the most was the unfriendly and smileless front desk staff despite my effort to engage them... More 

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Sydney, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel with our kids recently and housekeeping mistakingly took a dustmite allergy pillow case off my son's bed. The hotel staff said they'd find it and send it back to us in Australia. We really didn't think we'd see it again but amazingly, it turned up this morning! Thank you Hotel Malaysia for a lovely stay... More 

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Bangkok, Thailand
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 20, 2015

I stayed here for 2 days. The room is basic but they renovate some of the rooms. Hot shower is good and has a strong water pressure some of the bathroom has Bathub. The Bed is a liitle hard, pillow is okey. They have Flat screen Tv and Cable English Channel, small fridge,kettle with free coffee as complimentary. Medium size... More 

Was this review helpful? Yes 2
Allenlcy, Manager at Hotel Malaysia, responded to this review

juanitabonita2015, Thank you very much for staying with us and sharing your experience in Hotel Malaysia. I would like to apologize for the poor service of the front desk staffs during your stay and I understand that rude behaviors coming from a hotel personnel is very unpleasant and unprofessional. Please provide me a way to contact you in hope to... More 

Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 16, 2015

At the top of Lebuh Penang, rubbing shoulders with the illustrious E&O, the Malaysia is comfortable and convenient. Historical Chinatown is on your threshold, the Blue Mansion and Red Garden are right behind you, markets and street stalls, restaurants, rickshaws and buses at the door. Easy to get to anywhere in Georgetown or beyond. Rooms are spacious, modern, clean; tea... More 

Was this review helpful? Yes 2
Colombo, Sri Lanka
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2015

Stayed in April in this hotel. good food and breakfast was very good. good location for restaurants in the outside. may be you can experience nice night life. front office staff was good. clean large rooms with amenities. enough and good facilities. there are some improvements but overall a great place...

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Glasgow, United Kingdom
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 3, 2015

I stayed in this hotel because of its location, which is right in the tourist area, along busy Penang Road. The hotel is 15 minutes of walking from KOMTAR tower and you could find lots of food stalls, restaurants within walking distance. The hotel is currently under renovation and I found our room new and refreshing. The breakfast was included... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2015 via mobile

The hotel is undergoing renovation and the room is nice. New facilities means most things are in tip top condition. Nearby are eateries n music bars. Very cool neighbourhood. Unfortunately, the customer service side is terrible. Although I booked at Agoda a twin share room, the hotel shared it was a queen bed i booked. They did not check with... More 

Was this review helpful? Yes 1
Allenlcy, Manager at Hotel Malaysia, responded to this review

Dear Chee33, Thank you very much for staying with us and writing a review to share your experience in Hotel Malaysia. I am distressed of how our staffs have attended you with little interest by handling of your room requests poorly and I would like to apologize on behalf of the hotel. I understand your frustration regarding the issue which... More 

Travelers are raving about these George Town hotels

Singapore, Singapore
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015

You can see the hotel is still renovation in progress. As i was only there to sleep, hence wasn't affected if there's really renovation noise in the day. Room was big and looks renovated. Limited cable tv programmes. Basic toiletries. Beds are clean. We've got the big room at level 10 for a family of 5. If you don't want... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 19, 2015

With the renovation, one should expect a little construction noise during the day. However, there is another noise in the evening. A few meters behind the hotel there is an open food court with live music all the way to midnight. The lobby, has a certain musty smell. Maybe it is an incense. Maybe it is just old. It looks... More 

Was this review helpful? Yes
Allenlcy, Manager at Hotel Malaysia, responded to this review

Dear Mwattimena, Thank you very much for your constructive review. First I would like to sincerely apologize for the unavoidable noise from the renovation works and I appreciate your understanding as we are in a process of improving our guests; experience with us. Regarding the musty scent in the lobby, the management will look into this issue and pin point... More 

Ipoh, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2015

What i love most about this hotel is that they offer 2 queen size bed. Suit perfectly well for family with kids. This hotel is newly renovated. Room is spacious and bathroom is clean. Location is strategic; walking distance within the tourist attractions. Food is everywhere around the corner to suit different tastebud. From chinese to indian to malay to... More 

Was this review helpful? Yes 2
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