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All 51 Georgetown hotels

Traders Hotel Penang

4.0 of 5 Hotel   |   Magazine Road, Georgetown, Penang Island 10300, Malaysia (Formerly Shangri-La Hotel, Penang)
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Ranked #10 of 51 Hotels in Georgetown
A recent review
5 of 5 stars reviewed 4 days ago
Pang Llui L Singapore
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1,157 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Another fantastic stay at the Traders Hotel Penang. My colleague Prof Rick Snell commented that this was the first time he was greeted by name at any hotel, and was checked-in in his room. He was very impressed as was I. One reason we stay at Traders is the affordable and professional limousine service (Metro) which they offer - to... More

Review collected in partnership with shangri-la.com

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 3 days, 2 nights to attend a friend's wedding. Overall stay was great. Staff here are warm and welcoming. Although, the furnishing is a bit old, I would say that the hotel did maintain it quite well as I at least didn't feel uncomfortable. The management should consider refurbishing the hotel.

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Riddells Creek, Australia
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The only thing about this property is it's proximity to the prangin/komtar mall, and the bus terminal there. The room facilities are old, there isn't anything special about the pool or hotel in particular, and for georgetown, and for a traders hotel anywhere else, it is not value for money.

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Petaling Jaya, Malaysia
Top Contributor
76 reviews 76 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I visited and stayed in the hotel during Sept 9 ~ 11. I came to hold a function in the hotel. The hotel ambience reflected its age, a bit old. However, the hotel room was cosy to stay. It is located next to Komtar and easy to find. Other than the cosy room, I quite like the swimming pool. The... More

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Much were expected for a Traders brand name hotel. If one had stayed in both Johor and KL before, it's understandably the expectation is higher. It's more like an old hotel which is about time for a full refurbish - Traders took over and did a minor touch up and that's it. Even the breakfast spread is just like a... More

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Kuala Lumpur, Malaysia
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

When we first arrived, we walked up to the check-in counter but was ignored completely even though they weren't attending to anyone at the time. I had to get their attention by calling out to them. They should have greeted and asked if I needed any assistance when I first walked up instead of me asking them first. Hotel staff... More

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ernestloi, Director Of Sales & Marketing at Traders Hotel Penang, responded to this review

Dear Clintclloh Thank you for sharing your comments regarding your recent stay with us on Trip Advisor. It goes without saying that we are terribly sorry to learn that your stay was not in line with the type of experience we take such pride in delivering. Your experiences encountered are of great concern to us. We have received your on... More

Jakarta, Jakarta Raya, Indonesia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 night. ladies in reception was nce,helpfull and quick. Room quite big with king size bed and also have a comfortable sofa. Bath equipment is complete. Swimming room is not too big but oke, gym area is great, they have shoes to borrow. Location is great, at the KOMTAR (Komplex Tun Abdul Razak) area, walking distance to... More

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Beijing, China
Contributor
16 reviews 16 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

My family stayed in an executive suite for 1 night -- we found the hotel to be a bit dated and the Trader's Club lounge is extremely small. I was not disappointed with the food and the service, which seemed to keep up to the Shangri-La standard. It is the BEST location to be due to the fact it is... More

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U.K & Hyderabad,India
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here recently & everything from start to finish went off like a dream. Special mention about RANJEET who made our stay comfortable & was so helpful in every way. She arranged a very good taxi & driver William who showed us around all the salient points around Penang. He spoke good English so we were able to interact... More

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Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in early October 2014. Room was quite small, particularly because we needed to have an extra bed for our child brought in which left us with next to no space. If you need extra room, I would recommend getting a larger room. Very nice hotel, well maintained and clean. Staff were very efficient and very helpful, weighing our... More

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Additional Information about Traders Hotel Penang

Address: Magazine Road, Georgetown, Penang Island 10300, Malaysia (Formerly Shangri-La Hotel, Penang)
Location: Malaysia > Penang > Penang Island > Georgetown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Traders Hotel Penang 4*
Number of rooms: 443
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Also Known As:
Traders Hotel Georgetown
Traders Hotel Penang Georgetown

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