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The Boutique Residence Hotel

133, Jalan Masjid Kapitan Keling (Pitt Street), George Town, Penang Island 10400, Malaysia
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The Boutique Residence Hotel
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The Boutique Residence Hotel
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32 reviews from our community

Traveler rating
    14
    13
    2
    2
    1
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4
14
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Singapore
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

My wife, 4-year old daughter and I stayed 2 nights there. The hotel is at a good location in Georgetwown, where good variety of food, art installations and Gurney is just a short drive away. Our room was clean and breakfast was simple but aplenty. We headed to penang to relax and I felt the hotel is great for our... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We arrived rather late past 10pm but was met by a smiling host with a welcome drink. We were rather prepared with the MYR100 refundable cash deposit for the room key. Room is huge, with a very comfortable bed and soft, clean pillows with clean pillow protectors, plush leather armchairs, a writing desk, mirror, compact open-style wardrobe and drawers and... More 

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TBRH, Manager at The Boutique Residence Hotel, responded to this review

Dear Seeingtheworldwideeyed, Thank you very much for your great and detailed review on The Boutique Residence Hotel. I am glad to know that our breakfast, the spacious rooms and our cleanliness meets your standards. We always strive to maintain a high standard and make everyone's stay as comfortable as possible. Our team is looking forward to your return to The... More 

Senior Contributor
32 reviews 32 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Been to Penang so many times, but never stayed in this superb area. Superb area for sight seeing and also the magic of heritage Penang at your door step! Rooms are superb for the price, in fact much better than 5 stars hotel. Rent a bike and explore the older site of Penang.

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TBRH, Manager at The Boutique Residence Hotel, responded to this review

Dear Ed S, Thank you very much for your kind review on The Boutique Residence Hotel. I have to agree, George Town / Penang is just magic. I am glad to know that you find our rooms better than the rooms in some 5 star hotels. We definitely will continue to improve our service and make everyone's stay as pleasant... More 

United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

Made to feel really welcome as soon as we arrived. Good sized room with fan & aircon. Plenty of space to relax. They kindly left us a spare key so room could be kept nice & cool. Breakfast was supposed to be 'continental' but we were offered scrambled eggs & sausages every day as well - yummy eggs! Walkable distance... More 

Review collected in partnership with this hotel

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TBRH, Manager at The Boutique Residence Hotel, responded to this review

Dear Emjaybeck, Thank you very much for your kind review on The Boutique Residence Hotel. I am glad to know that you had a pleasant stay and you liked our rooms, our service and breakfast as well. Indeed every major attraction is near by in walking distance. We are hoping to welcome you soon again. Best regards, Bernd Eisermann More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Last Christmas 2014 we check in to hotel, it a gems right in the heart of major attractions in Georgetown where walking and cycling (for greater coverage) is enough. Hotel is a plus point to my family, my boys love size of the room with bath tub and surprise there is an indoor swimming pool too. The rooms are clean... More 

Was this review helpful? Yes 1
TBRH, Manager at The Boutique Residence Hotel, responded to this review

Dear Boris L, Thank you very much for your kind review on The Boutique Residence Hotel. It is true that most of the major attractions at the UNESCO Heritage zone in George Town are within walking distance. I am glad to know that you and your family likes our double storey suite and the indoor pool. Our team at The... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

Each time visited Penang sure my partner would love to stay in this hotel. It make us feel like home, is very quiet, staff is friendly and room is clean. Simple breakfast served nothing much to asked.

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TBRH, Manager at The Boutique Residence Hotel, responded to this review

Dear Ella J, Thank you very much for your kind review. I am glad to know that your stay at The Boutique Residence Hotel makes you feel like home. We are looking forward to welcome you again and make your stay at The Boutique Residence Hotel as pleasant as possible. Bernd Eisermann Hotel Manager More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2015

Hai guys this is my new account as a reviewer for hotels within and without of malaysia for the frequent work travels. As a malaysian its my responsibility to advise people of excellent services and not so ..... services. And for value of each cent spent. I am a lover of heritage and have a special bond for melaka and... More 

Was this review helpful? Yes 1
TBRH, Manager at The Boutique Residence Hotel, responded to this review

Dear FareezA, Thank you very much for your kind review. I am glad to know that you had a pleasant stay at The Boutique Residence Hotel. Our whole team is always trying to provide a unique hospitality experience and make every guest feel home and special. We are looking forward to welcome you again for a memorable stay. Bernd Eisermann... More 

Gustavsberg, Sweden
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed January 15, 2015

We stayed for two nights in a suite. The room was perfect. Really nice beds and good room temperature. The brekfast was good with a nice omelette. The pool was shallow and cold, the kids liked it. The staff was very friendly and helpful.

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TBRH, Manager at The Boutique Residence Hotel, responded to this review

Dear CTQ71, Thank you very much for your kind response on your recent stay at The Boutique Residence Hotel. I am glad to know that you and your family had a pleasant time and enjoyed all aspects of our hospitality. We are looking forward to welcome you and your family again. Bernd Eisermann Hotel Manager More 

Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 5, 2015

We booked this place just a day before our trip and stayed for two nights. The place is very conveniently located and is close to many go to places.. many of the mural paintings are within 10min walk from the hotel. It's a small hotel but seems value for money. Room we stayed was average although the size compensated for... More 

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TBRH, Manager at The Boutique Residence Hotel, responded to this review

Dear Rajiv_13, Thank you very much for your review. I understand that your stay was overall satisfactory but still not good enough to eventually return to The Boutique Residence Hotel. I am very sorry to hear that and I assure you that we will do everything to continuously improve our service. Bernd Eisermann Hotel Manager More 

1 review
5 of 5 stars Reviewed December 29, 2014

We enjoyed a great stay at the very well located Boutique Residences. The staff was incredibly helpful with all our needs and the split-level rooms are great. I would absolutely recommend this to other travelers who want to enjoy Georgetown up close.

Was this review helpful? Yes
TBRH, Manager at The Boutique Residence Hotel, responded to this review

Dear Mashley1975, Thank you very much for your kind review. We are pleased to know that your have enjoyed your stay at The Boutique Residence Hotel. We definitely will continue to improve our service and make everyone's stay as pleasant as possible. Bernd Eisermann Hotel Manager More 

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