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Campbell House

3.5 of 5 106, Lebuh Campbell, George Town, Penang Island 10100, Malaysia
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537 reviews from our community

Traveler rating
    492
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
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Islamabad, Pakistan
1 review
5 of 5 stars Reviewed yesterday NEW

I have had a couple of stays at Campbell House since they first opened and it just gets better and better. The rooms are excellent, comfortable and they have obviously given a lot of thought to providing great service with great attention to detail in the decorations and facilities that makes for an enjoyable stay at any time of the... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Normally standards slip after a while, but not here quite the contrary, it just gets better. The attention to detail, just great, and having the owners onsite is great. They are tour guides, tourist information, personal shoppers all rolled into one. Keep it up guys, fantastic, thank you.

Was this review helpful? Yes 1
Campbell H, Front Office Manager at Campbell House, responded to this review

Dear Jeffrey, It has been a pleasure having you stay with us and it has been most wondrous indeed to receive your critique and review of us again for this second stay. Your kind words are most certainly encouraging and very certainly make us want to strive harder to meet standards worldwide in this little Penang boutique residence. We are... More 

Sheffield, United Kingdom
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A really lovely, beautifully restored hotel right in the middle of Chinatown. Our room (Peacock) was large, comfortable and beautifully decorated. The breakfast (taken in the attached restaurant) was delicious and the staff were all really friendly and helpful. The desk staff took a lot of time to give us detailed information about places to visit and where to eat.... More 

Was this review helpful? Yes 1
Campbell H, Front Office Manager at Campbell House, responded to this review

Dear Mick W, We thank you very much for your review of us and it was most appreciated. It is always a pleasure to hear from our guests and of course their stay with us being pleasant and without a flaw. We are most happy to hear from you as well that you find our service to be impeccable. When... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

How did this hotel get a license to operate? I am a fireman and I was shocked that a hotel with such an excellent reputation as Campbell House is allowed to operate without proper fire and safety in place. The hotel is a three story building with wooden floors and wooden stairs. It doesn;t have proper fire exits. The noise... More 

Was this review helpful? Yes 1
Campbell H, Owner at Campbell House, responded to this review

I am absolutely shocked to read this review, firstly because the safety of our guests and staff is our top priority. Secondly, because of the seriousness of this allegation I am astounded that myself, Roberto, our management team and staff have absolutely no recollection or knowledge of such an angry encounter that led to a guest checking out....? I am... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

A 10 out of 10 satisfaction hotel with fantastic experience ever had! We stayed the hotel for 2 nights with our big families. The three rooms (Sari, Indoine and Peacock) are so impressed and the service offered is much beyond most of five star hotels. I fully understand why the hotel becomes so popular after we stayed there. Thank you... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Campbell H, Front Office Manager at Campbell House, responded to this review

Dear Ting Y, It was a great pleasure having you and your ever bubbly family stay with us, hosting your stay has been an equally pleasant experience and certainly it would be our best wish that right now you are safely back home, with much fond memories of your stay with us. Like all hospitality establishments, we pride ourselves as... More 

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I would again like to thank Nardya and Roberto for a fantastic anniversary visit. We have been returning to Penang and Campbell house repeatedly, and we look forward to our stay as much as the char koay Teoh! The team are ever helpful and remember our firm pillows warm water and decaf coffee. We love a quiet glass of wine... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Campbell H, Front Office Manager at Campbell House, responded to this review

Dear Dr Les, It is always a pleasure to have you stay with us, I guess this marks the 7th visit you have done, and as usual, we enjoyed your stay with us as much you enjoyed too. Although that incident of one of our customers of the restaurant somehow mistaken you for the owner of the establishment was a... More 

New York
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I just finished a three-night stay here and we cannot recommend this place highly enough. The location is perfect, the service friendly and the facilities are just wonderful. Location - in the middle of the historic section of George Town (the main city on Penang Island). There are some great restaurants and street food nearby (Teksin, Chulia... More 

Was this review helpful? Yes
Campbell H, Manager at Campbell House, responded to this review

Dear 54Austin, Thank you for your lovely review of our residence, we truly do appreciate whatever feedback from our guests and customers and we strive to improve our performance and service through them. We are very happy to know that you and your partner has absolutely enjoyed the stay with us. Although it is a pity that the road noise... More 

Vancouver, Canada
Top Contributor
156 reviews 156 reviews
49 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 1 week ago

After our 5 months travelling, I'm going through photos and since we remember this hotel fondly I thought a photo of our room might be helpful. Here's the old review: “a happy choice” 4 of 5 stars Reviewed 25 August 2014 We stayed here for our 3 night visit to Georgetown and were so happy we did. Because of the... More 

Was this review helpful? Yes
Campbell H, Front Office Manager at Campbell House, responded to this review

Dear TheReids, We are happy to hear from you and of course very happy to receive your grand review. It was indeed our best pleasure to offer our best service forward to every traveler including yourselves. We are most glad of all to know you have enjoy our very friendly hospitality which we pride ourselves upon. While the weather is... More 

New City, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is great, the rooms are beautiful (stayed in two different ones over the course of four days), and the staff is incredibly helpful. Penang is fun to explore, but it was always a pleasure to come back to the hotel and relax in the room.

Was this review helpful? Yes
Campbell H, Front Office Manager at Campbell House, responded to this review

Dear Erel, Greetings and thank you very much for your review, it was good to know you have thoroughly enjoyed your stay despite it being a seemingly busy period of the start of the year. We have hoped you enjoyed our hospitality as much as enjoyed offering it to you and it looks like you did. We strive to better... More 

Bellingen, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Campbell House is an amazing find. I was spoilt from the moment I arrived until I left. I loved all the extra little touches, like freshly made cold drinks & delicious snacks provided. Their Italian restaurant is first class, an excellent place to meet people and breakfasts are amazing too! My room was spotlessly clean, very quiet & beautifully decorated,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Campbell H, Front Office Manager at Campbell House, responded to this review

Dear Carolyn J, We are very happy to have received your review and read that you have thoroughly enjoyed your 'time-travel' holiday with us here in Penang. We are extremely happy to know the little bits that matter to your stay has been made with excellence and up to your expectations. Rest assured, Campbell House strives in all its best... More 

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Additional Information about Campbell House

Address: 106, Lebuh Campbell, George Town, Penang Island 10100, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > George Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Campbell House 3.5*
Number of rooms: 11
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Also Known As:
Campbell House Penang/George Town

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