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SO Hotel

Certificate of Excellence
No. 90, Siam Road, George Town, Penang Island 10140, Malaysia
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1 room 1 guest
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72 Reviews from our TripAdvisor Community

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Traveler rating
    19
    36
    14
    3
    0
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19
21
7
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booking through Hotels.com before 4 months for setting off the trip. It offered us a good price for family room. It was only HK$760.60 for 3 days. There was a Queen bed and a signal bed in the family. In fact, the room was quite small but was OK for three people. Clients can choose their suitable pillows when checking... More 

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Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Excellent service from the reception..he introduced us the food behind the hotel and gave suggestion for dinner. We stayed in triple room with 1 queen and 1 single. In a short while the hotel staff send us the hairdryer and blanket. The hotel staffs gave us a lot tips where place and food. Room clean but sound proof is not... More 

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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 8, 2015

Excellent service from the reception once we entered the lobby, he briefly introduced us the hotel, the pillows and the shampoo bar. He introduced us all the must try food around the hotel and even gave suggestion for breakfast. He is being very helpful by asking if i need a hairdryer and iron. We stayed in family room with 2... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2015 via mobile

I was there during the school holiday and had a pleasant stay. First we got a normal cramped up room. Then the manager informed us that he is willing to give us another room. He gave us a bigger and satisfying room. The staffs were very friendly especially Mr Leon who always advices us on the good foods in Penang.... More 

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Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 9, 2015 via mobile

Great value and great staff. Hotel staff were very helpful during my stay. They were providing the tips of good local food. Room is clean but the sound proof is not so pleasure. Parking lot is provided as well.

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Paris, France
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 17, 2015

I stayed there jsut one night, in transit from Malaysia to Thailand. I got a nice room for quite cheap, on the upper floors, with large windows. The room was relatively clean and functional. The personnel is nice and helpful, and will advise you on restaurants, sight seeing, and taxi rates (very useful!). The are several big foodcourts near the... More 

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Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 15, 2015

It was a pleasant stay. All staff extremely informative provides plenty of information for you to get around. Its just that the location of the hotel is not the best. For a budget traveler this hotel is very good and highly recommended.

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Ryde, United Kingdom
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed January 10, 2015

We booked using booking.com which does not anywhere specify (or at least does not at the time of writing, and did not when we booked) that some of their rooms do not have windows. Many hotels offer rooms without windows at a lower price, and declare they have rooms without windows on booking sites. It's very dishonest that this hotel... More 

Was this review helpful? Yes 1
London
Level Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed December 30, 2014

This was our first stay at SO hotel. It is a budget hotel so we didn't expect much. The hotel manager was extremely welcoming and friendly at check-in. We were given the option to choose the types of pillows we'd like and some info about local landmarks and food spots. The rooms were a bit bland but there was plenty... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
84 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed December 17, 2014

Good reception service, upon check in you may choose your pillow type, they will sent pillow, AC & TV control later to your room after check in. Need to have a car to be in this area or you need to walk 5 min to get a taxi since this hotel located in a small road, less parking space knowing... More 

Was this review helpful? Yes 1
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