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All 49 Georgetown hotels

Hotel Penaga

4.0 of 5 Hotel   |   Corner of Hutton Lane & Clarke Street, Georgetown, Penang Island 10050, Malaysia
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Hotel Penaga
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84%
Ranked #7 of 49 hotels in Georgetown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Margaret W
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330 people have reviewed this hotel

Traveler rating
    157
    122
    33
    12
    6
See reviews for
70
153
19
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Atmospheric. Beautifully furnished. Beautiful artworks and framed fabrics. Lovely breakfast. Loved the lap pool in the midst of gorgeous garden surrounded by city noises. Good location. We stayed 4 nights in Hatton balcony room - great sleeping. But best of all, wonderful staff who were genuinely attentive and personal- Annie at reception and Raz the waiter. We'll be back!

Was this review helpful? Yes 2
Northampton, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The location of this hotel is perfect for exploring Georgetown and the staff were really helpful when arranging trips out of town. The room I had was great, a home from home, they gave me a free up grade to a suit, which was massive, away from the main hotel reception but no problem. Breakfast was good, nice selection of... More

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Mumbai (Bombay), India
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 3 nights and it was a pleasant stay, the hotel is centrally located, the staff is wonderful and very helpful. the breakfast was good but I think it was a very small spread, understanding that there are not many rooms they could have more of made to order options. there was a fault in... More

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Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

• Travel group: 2 adults and 2 children. 
 • Booked online through their own website. Did a few comparisons and I found that their site offer the best price with 10% deposit charged. Did a last minute change to my booking got confuse by the reception and they asked me to pay the differences, but in the end they... More

Was this review helpful? Yes 2
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at 3 hotels in penang and came back to the penaga as the best value best service central,and the food great , but the staff fantastic ,my wife was ill and the staff Anne was outstanding as was all the staff thank you , would stay again and recommend to everyone ,room good ,small boutique hotel .everything we... More

Was this review helpful? Yes
Cindy_Och, Executive at Hotel Penaga, responded to this review

Dear Guest, Thank you for taking some time to write and share your experience with us throughout your stay. Take care & we are looking forward to see you again. Best regards & have a good day ahead. More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price paid, I have to say it was a bit of a let down. Service was just okay. The staff were not exactly very friendly. The walkway to the hotel room looks a bit dodgy with the old carpet. The air-conditioning is not very good in my room. Spent very long to get the room cold. The best... More

Was this review helpful? Yes
Cindy_Och, Executive at Hotel Penaga, responded to this review

Dear Guest, Thank you for your feedback. Regards to the old carpets, we are in the process of changing it this week & all the air-cons have been serviced. I hope that from your stay with us, the experience will not deterred you from staying again with us in the future. Best regards & have a good day ahead More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Had a wonderful stay at this boutique hotel with a fabulous interior design. Rooms were large and spacious with amazing bathrooms for quality in Malaysia. Staff were extremely helpful and friendly. Breakfast was very good.

Was this review helpful? Yes
Cindy_Och, Executive at Hotel Penaga, responded to this review

Dear Guest, Thank you for your feedback. We are happy that you have enjoyed your stay here with us. We are definitely looking forward to see you again Best regards & have a good day ahead More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have to be honest here, whilst I found some good points about this hotel the fact that we had a blocked toilet three times has spoilt any possible nice review I could give. After reporting the issue early in the evening, we came back to our room at midnight to have the same problem again, the staff were quick... More

Was this review helpful? Yes
Cindy_Och, Executive at Hotel Penaga, responded to this review

Dear Guest, Thank you for taking some time to write your feedback with us. The management have look into it and the problem has been solved. Our apologizes for the experience you had throughout the stay with us. Best regards & have a good day ahead. More

Senior Contributor
34 reviews 34 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel lived up to my expectations of a nice boutique hotel steep in Peranakan history and culture in the design of the hotel. Every piece of furniture and decoration is authentic to its theme. It would better if the staff could be more helpful with my booking. I booked an extra bed but they gave me queen size foldable... More

Was this review helpful? Yes 1
Cindy_Och, Executive at Hotel Penaga, responded to this review

Dear Guest, Thank you for staying with us. The management have look into the issues and we will reply to you from our end. Best regards & have a great day ahead More

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 20, 2014

We were attracted to book a room at the Penaga from the beautiful pictures we reviewed online. When we arrived, the reception, pool area and the restored heritage exterior was indeed impressive. However, we were less impressed with the rooms which although was large, seemed to have budget hotel type beds and some modern furniture which didn't fit into the... More

Was this review helpful? Yes 1
Cindy_Och, Executive at Hotel Penaga, responded to this review

Dear Guest, Thank you for staying with and to share your feedback with us. The actual photos which was in our website is the actual photos we display without editing. Best regards & have a good day ahead More

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Additional Information about Hotel Penaga

Address: Corner of Hutton Lane & Clarke Street, Georgetown, Penang Island 10050, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Penaga 4*
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Also Known As:
Hotel Penaga Penang/Georgetown

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Georgetown #6 Family Hotel in Georgetown #6 Romantic Hotel in Georgetown
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Georgetown, Penang, Malaysia, this hotel is a hotel with its own heritage charm while providing finest modern hotel expectations, is converted from a cluster of 15 pre-war terraces and shop-houses which spans along Hutton Lane, Transfer Road & Clarke Street. Within walking distance, the hotel is just a few minutes’ walk away from amazing heritage temples, pre-war heritage houses, churches,museum and variety of antique shops, restaurants & bars and not forgetting local hawker foods stalls. ... more   less 
Number of rooms
45

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