We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Guesthouse

No.294 & 294A, Lebuh Chulia,, George Town, Penang Island 10200, Malaysia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Crystal Guesthouse
Management photos View all
Browse nearby
Crystal Guesthouse
Write a Review

30 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 9, 2015

I arrived in Georgetown with nowhere booked to stay, after asking around at a couple of places I decided to stay at Crystal Guesthouse. I looked the nicest from the outside, had a bed for me in the dorm and they repeated over and over that they had hot showers. The dorm was just a simple dorm, 12 single beds... More 

Was this review helpful? Yes 2
Seattle, Washington
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2014 via mobile

I liked the place! I stayed in their big dorm room on the third floor. The room smelled a bit, but other than that it was clean and had AC. Barhrooms on the second floor were old but clean and did not smell. Friendly staff, fast wifi (at least on the first floor), best location. Chairs on the first floor... More 

Was this review helpful? Yes 2
Chumphon, Thailand
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 23, 2014

Needing to stay one more night in Georgetown, I went ahead and settled on the first dorm room that I thought would be ok. Crystals was right there near the 7-11 and across from the night hawker stands where I got off and I decided to try it out. The large dorm room was on the 3rd floor. It looks... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
55 reviews 55 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 4, 2014

I stayed here several times in 2012 and 2013 while on trips to Penang.The guesthouse is in Chulia Street (Lebuh Chulia) right near where the minivans from Thailand drop off passengers. It is about 20metres from the entrance to Love Lane , and opposite are many stalls selling noodle soup. There are two entrance doors, one into an attached cafe... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 20, 2014

OK it is not smart, but at 22RM a night I think you get value for money. Rooms a clean (although there was an unfortunate smell of Durian). Staff are very friendly. WORD OF WARNING - beware of the Hacker! The cheapest beer we found in Georgetown (5RM), even cheaper than 7/11. The hangover the next morning was certainly the... More 

Was this review helpful? Yes
Brackley, United Kingdom
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed May 28, 2014 via mobile

We had a ground floor room, only had an internal window and could hear staff and guests talking loudly till quite late. Staff were helpful though, changing our baht for local currency, helped with getting the bus. Maybe the rooms upstairs are nicer.

Was this review helpful? Yes
Top Contributor
52 reviews 52 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 4, 2014

All we are looking for in a room is somewhere cool to hide from the sun with a nice bed and no blood sucking bugs. This guesthouse wins on all of those points. The staff are friendly and polite, helping us with booking taxis and ferry tickets. They also held a free buffet for Chinese new year to which all... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed February 2, 2014

Got ripped off. 75r for a share bathroom private room. Clean sheets and pillows to be expected but this place is run down! Check the photos out! If it was way cheaper I would stay longer but 1 night will do. On a positive note Staff are nice and helpful.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

This gh offers dorm rooms and private rooms, dorms 20rg a night with air con, its clean and welcoming. The staff are very helpful and friendly, their english is very good. They offer food and drinks at good prices. Wifi is good, internet is only 2rg an hour for guests. They also offer AMAZING massages, best Ive ever had. Would... More 

Was this review helpful? Yes 1
Ko Phi Phi Don, Thailand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 21, 2013

I have stayed here 3 times, in 3 different types of room: A ground floor air-con en-suite room (75RM), A first floor double bed air-con room(45RM) and a second floor twin bed fan room(35RM). Each time I have stayed, what I have paid has been reflected in the quality of the accommodation (as you would expect!). Each time, however, the... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (6)
Other (6)

Management photos: Courtesy of the property manager

All management photos (12)
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question