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All 49 Georgetown hotels

Red Rock Hotel

3.0 of 5 Hotel   |   202A Jalan Macalister, Georgetown, Penang Island, Malaysia
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38%
Ranked #34 of 49 hotels in Georgetown
A recent review
3 of 5 stars Reviewed June 1, 2014
venuschandralina Petaling Jaya, Malaysia
  • Reviews (36)
  • Photos (25)
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36 people have reviewed this hotel

Traveler rating
    0
    13
    16
    4
    3
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13
7
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2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Petaling Jaya, Malaysia
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed June 1, 2014

Stayed here on the 30th May 2014.One night stay.Booked the family room.Overall everything was average.Service was very good.There is room from improvement in all aspects.Breakfast was very limited.Could have done better.Ambiance was not bad.Value for one night stay.Location was very apt.Everything was nearby.Food,Pharmacy & etc.Will go back if am staying with a large/family group only for a night.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 29, 2014 via mobile

Came to penang for a weekend getaway. Arrived early and called the hotel if we could check-in earlier and they say there is a room ready. When we arrived, the manager told us that the room will not be ready until 2pm which is also the check in time. I asked him so why they say yes in the first... More

Was this review helpful? Yes 4
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 21, 2014 via mobile

Hotel location is on the starting point of food vaganza on mcalister road.. There's bus stop nearby hotel, famous tambun biscuits beside hotel so you can buy biscuit easily if u missed out something. We stayed at standard family room for 4 people inside. Bed are queen size but bigger than standard queen. Comfy and firm. The best part we... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2014

arrived red rock after long drive down from krabi to penang. the room was nicely decorated and spacious. the pool was closed at 7pm which is the downside. buffet breakfast was nice and very east meets west.

Was this review helpful? Yes 2
Townsville, Australia
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 29, 2014

Our family of 6 stayed at Red Rock over the xmas break,great hotel,good breakfast,area convenient for transport,staff good except for head receptionist who had a massive chip on her shoulder and really didn't want to be there,after an 8 hour flight with children this is not appreciated,the rest of the staff were happy and very helpful,so maybe management may do... More

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Adelaide, Australia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 14, 2014

We booked elsewhere but it was so unacceptable (highly discrepancy from online photos) we had to leave and look for elsewhere. We were lucky with the help of a private tour guide acted as taxi pickup driving us around looking for alternatives. And we found Red Rock, we were lucky. We stayed in two rooms next to each other. One... More

Was this review helpful? Yes 1
Klang Bah Kut Teh
Top Contributor
53 reviews 53 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed September 27, 2013 via mobile

I used to stay in this hotel in the past and choose to stay in this hotel again this time as we extend our business trip. I was rather disappointed looking on how dated this hotel is after my previous stay 5 years ago. Although room is big, the carpet is not that clean and dust can be seen at... More

Was this review helpful? Yes 2
Kota Kinabalu, Malaysia
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 17, 2013

We were stay for 2 nites in deluxe room. The room are spacios and clean but there is no baby cot provided. The location is good in the georgetown just next to UMNO building.there are many howker/restaurant surrounding the hotel. Breadfast is just serve basic (toasted bread,fried rice,sousage,eggs,salad).Swimming pool is not that clean.

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
52 reviews 52 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 10, 2013

1. Hotel location is handy and good. Next block was just a local night market. Very convenient for shopping and having food around as closer to Chinatown, only 7-10 mins to Komtar shopping centre. Much food selections around Jalan Macalister and Jalan Burma. 2. Hotel breakfast was excellent. Good taste. 3. Male staff are more friendly, no English language barriers... More

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 9, 2013

This hotel provides best value by : In general, male staff are much better in terms of English proficiency, experience and knowledge of hospitality. However, the female staff need to be re-trained. The hotel needs to ensure all staff speak English. Excellent location which is next to the night market of Jalan Macalister. Very closed to Komtar and few shopping... More

Was this review helpful? Yes 1
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Additional Information about Red Rock Hotel

Address: 202A Jalan Macalister, Georgetown, Penang Island, Malaysia
Location: Malaysia > Penang > Penang Island > Georgetown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Rock Hotel 3*
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Also Known As:
Red Rock Hotel Penang/Georgetown

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Amenities

Swimming Pool
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Number of rooms
127

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