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All 56 George Town hotels

Red Rock Hotel

3.0 of 5 Hotel   |   202A Jalan Macalister, George Town, Penang Island, Malaysia
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Red Rock Hotel
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Ranked #43 of 56 Hotels in George Town
A recent review
3 of 5 stars reviewed 3 days ago
Smarty269 Melbourne, Australia
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49 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Very old run down hotel currently having much needed renovation. Very good and friendly staff though. Central location to eating places. Clean and comfortable too and reasonably priced. Daily room service. Wifi only worked in lobby this trip.

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1 review
4 of 5 stars Reviewed 5 days ago NEW

My wife and I spent a delightful three weeks at the Red Rock and enjoyed the hospitality of a very friendly staff. While the Red Rock is not as flashy or modern as some other hotels it is nonetheless clean and comfortable and very well placed in the middle of the hawker food district.

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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Dirty rooms, hotel needs renovation, poor service. When we come to reception they try to give us other room, but that one had have smoke smell and was same dirty, so we came back to the first room. Near our room door all the time some one putting garbage, old stuff and so on.

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Petaling Jaya, Malaysia
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Sofas spoilt, (feel the 'bone' when sitting). Bed are not comfortable, only one pillow provided for one single bed. Most importantly, no priority parking for guest(they keep says no parking where by we can see parking space available from outside), this is annoying to find a parking slot beside the road. We suspect they want earn tips by giving parking... More 

Was this review helpful? Yes 1
Top Contributor
128 reviews 128 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel in penang island. Interestingly there are many tourist staying in this hotel. A basic hotel but if you are looking for some fun stuff. This maybe the hotel in penang island. Location is one good point for this hotel. They are also clean and simple. Worth staying.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 10, 2014

When we reached the hotel, we had to carry our luggage ourselves to the lobby. The check-in was around 15-20 minutes and there was only 1 person at the counter doing something whilst 2 others was just standing there. After we checked-in the room we headed up to our room which was in the third level and once we reached... More 

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Kuala Lumpur
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 29, 2014

Stay for one night with family with 4 rooms . Has make a special request one month ago to request all 4 rooms to be linked together or near by. However the hotel staff unable to fulfill my request with reason hotel room was full (doubt so since the request was make one month ago, could be hotel staffs oversee... More 

Was this review helpful? Yes 1
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 27, 2014 via mobile

Booked 2 family room for my friends. The hotel staffs were helpful especially when we are looking for a parking. There's a mini mart just beside the lobby. The food court is just across the street. The room is quite spacious and the bed is comfortable. Cleanliness is ok. Bed sheets is clean. The only thing I found it quite... More 

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Kuala Lumpur, Malaysia
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 11, 2014

I stayed there for 3 nights last week. Found the location very convenient . Close to famous hawkers and biscuits shops . What surprised me was their service especially from the concierge staff named Rajoo! As I was using crutches due to a foot fracture, he brought a wheelchair out immediately and even provided a plastic chair for shower. Hotel... More 

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Top Contributor
53 reviews 53 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed September 22, 2014

The check-in process was very slow; rooms were not ready even at 2pm. It took us almost an hour just to settle our check-in. Our room was located in the far end corner of the 3rd floor. The moment we stepped into the room, I felt disappointed and really uncomfortable. Any signs of metallic items were rusty. The television remote... More 

Was this review helpful? Yes 1
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Additional Information about Red Rock Hotel

Address: 202A Jalan Macalister, George Town, Penang Island, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Rock Hotel 3*
Number of rooms: 127
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Also Known As:
Red Rock Hotel Penang/George Town

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