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Hotel Royal Penang

No. 3 Jalan Larut, George Town, Penang Island 10050, Malaysia
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Hotel Royal Penang
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Ranked #45 of 68 Hotels in George Town
A recent review
4 of 5 stars reviewed yesterday
rea5050 United States
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390 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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United States
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel room was quite comfortable and clean, albeit dated. Housekeeping staff very friendly... There is a connection to a shopping centre next door - which was great. Just a street away, there is a row of heritage buildings, with many shop.

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Johor Bahru District, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

arrived at the hotel on one scorching day at Penang. thankfully the check in was such a breeze. got our room keys within 15 minutes. upon arriving at the level designated, it was blast from the past. it was like visiting a hotel from the era of early 90's, with all the wooden decorations and dimly light surroundings. room was... More 

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Kuantan, Malaysia
1 review
4 of 5 stars Reviewed 6 days ago NEW

When we first arrived to the hotel,we already assume that the condition will be bad.But it is truly other wise with the friendliness of all staff from the lonby counter right thru the room cleaner.Credit to the lady who is cleaning our room daily.She is well train and very good at her work.Room condition is out dated and need some... More 

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Ipoh, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

We booked this hotel as recommended by the organisers of PBIM. Although it is ideally located, this hotel lacks the warmth as the staff are not very friendly. In fact, they were not much of help in getting the rooms ready for the guests during that peak time (IT was a day before the PBIM)! Our room was only ready... More 

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Selangor, Malaysia
1 review
3 of 5 stars Reviewed 2 weeks ago

Room is spacious with clean linen...enough ammenities.... New carpet but still old and faded curtain and not change after a couple of time stayed... Box tv????? Sad paint is only algae outside window..spoil the view... housekeeping is good

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Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

affordable stay with clean room and friendly and helpful room cleaner eventhough classic condition with box tv and faded curtain.....will surely come back to this hotel as we feel like home and part of the family............ location is near to town... near to supermarket...

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indonesia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Stay there (15 March - 17 March 2015)after a trip with mine husband whom had just join MATA FAIR in Ipoh. Upon check in, i realised there is one or two very small roaches in the cabinet. Was about to make a fuss out of it but was remind by mine hotelier husband to just ask the housekeeping staff to... More 

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Anaheim, California
Top Contributor
65 reviews 65 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room 1411- 6/3 - 9/3/2015 I expected to see the value of 3 star hotel when I first reached to the Royal Penang Hotel, but all had changed my mind with the very warm welcome from the porter thru the receptionist, my check-ins was processed very quickly and I got my room as I reserved on the hotel website. -... More 

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Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 22, 2015

the room was very clean including the bathroom. really hot water round the clock! most of the staff were helpful and nice. THE BIGGEST NEGATIVE ELEMENT to this hotel are the foreigners stationed at the reception desk. the one who attended to us the night was so nasty and rude. the next day we found another one also a foreigner... More 

Was this review helpful? Yes 3
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 8, 2015

Short business trip to Penang with last minute booking made. Upon check-in, I was given what I specified during reservation i.e. a deluxe room with queen bed in a non-smoking floor located on the high floor area. However, upon entering my room, it had a strong cigarette smell despite it's located on a non-smoking floor! I didn't bother to complain... More 

Was this review helpful? Yes 3
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