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Tune Hotel Downtown Penang

100, Jalan Burmah | Section 15, George Town, Penang Island 10050, Malaysia
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Tune Hotel Downtown Penang
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Ranked #31 of 71 Hotels in George Town
A recent review
4 of 5 stars Reviewed August 23, 2012
Michele L Kuala Lumpur, Malaysia
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Tune Hotel Downtown Penang
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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed August 23, 2012

it gave me a feel of home. So I can fully recharged after a whole day visitting many places in Penang. Tune Hotels also let me get 20% discount to enjoy great beverages at Starbucks which is next to it.

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tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thanks for the review. We pride ourselves on the comfort, cleanliness and customer service and we are pleased to hear that we have fulfilled our promise in the case of your stay It's pleasure to have guests return with great feedback like yours, and we are happy to have made your stay a pleasant one. See you soon.... More 

Malaysia
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 23, 2012

We stayed on the 6th floor with our window facing Burmah Road. While having a window gave us great views of the vicinity, it also gave us audio lashings the entire time that we were in the room as the windows were not double-glazed. There are traffic lights near the entrance of the hotel, so the sound of motorbikes' engine... More 

Was this review helpful? Yes 1
Malaysia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed August 22, 2012

You get wat u pay for. this is a extremely basic hotel. A bed and a toilet. Do not expect hotel facility and 5 class services. Pros:- -Excellent location , near to shopping malls, tourist attractions and famous food stalls. Cons:- -The sound proof is extremely terrible. if you must sleep in very quiet environment, i would suggest you to... More 

Was this review helpful? Yes 2
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Hi There, Thank you for posting a review. I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. I was of course concerned to learn of the areas which left you to feel disappointed. We have adopted a minimalistic approach... More 

Travelers are raving about these George Town hotels

Amsterdam, The Netherlands
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed August 22, 2012

The location is great. We took a local bus (403/403E) from the airport and got off at Komtar. Asked locals for directions and they all knew the hotel. It's about 10 min. walk. Georgetown is small enough to walk around by foot but you can also take the free city bus which stops near the hotel. Buses going to attractions... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2012

Good location that a lot of restaurant near to hotel. Besides that, shopping complex near around and shortened down traveling time to reach the destination. Seven Eleven at the bottom of the hotel,bar room, old town and attractions located at the strategy area easy to find out.

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Singapore, Singapore
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed August 20, 2012

The hotel has a small room but it's good enough for the price paid. The location is good and actually it's very convenient to take a bus to the food area "Pulau Tikus" or Batu Ferringi for beach. But the staffs would not recommend this part, they tried to sell their tours or taxi in front of the hotel. Cross... More 

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tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Hi There, Clean and central. That's our pride It's always rewarding to know that our guests enjoyed our 5 star beds at 1 star prices. Thank you very much for all your positive comments. Glad that our great location and value driven concept, made your stay perfect and memorable experience. See you back soon Warm Regards, De Silva - Customer... More 

Kuala Lumpur
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 18, 2012

Exactly what i expected - very small, but clean. Friendly efficient staff. Nice open waiting area with free internet access. Great location good facilities around and right beside shopping and eating area as well as just a nice interesting street. Doors could do with being a big stronger - very noisy if people were passing. Otherwise great for a couple... More 

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Petaling Jaya
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 18, 2012

It's beyond belief that this establishment can call itself a "hotel". Apart from a bed, it has absolutely no other creature comforts that you expect in a hotel of any star rating. NO television; NO fridge; NO tea making facilities; NO wardrobe; NO chair; NO table; NO water; NO glasses; NO tissues; NO breakfast; NO aircon (unless you pay extra);... More 

Was this review helpful? Yes 1
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thanks for the feedback. Read your comments and I wish to extend my apologies for the inconveniences that had made your stay unpleasant. Guest reviews give us the opportunity to identify gaps in service and yours has been forwarded to the team back at the hotel. We are certainly committed to improving our standards by delivering superior services... More 

Aarhus, Denmark
1 review
2 of 5 stars Reviewed August 14, 2012

Clean bed. Good location. Nice staff. Dirty room. Toilet had s#it stains all over the underside of the seat and urin on the side. Have been to Tune in KL, which was totally other experience and was the reason we booked again.

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tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thanks for the review. Cleanliness has always been a substantial part of our service culture and we regret that it did not meet the standards you have come to expect from us. This feedback has been channelled to the relevant team for improvements. Glad that you enjoyed the other parts of your stay and we hope to have... More 

Sydney
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 11, 2012

Checked in just before 12 midnight on 12 July, checked out at 9am the very next day - thank goodness I had a dentist appointment at 9.30am! Paid less than AUD22.00 (incl. the ++) for the experience. Indifferent staff, tiny room (but I knew this) and dirty mouldy bathroom (I certainly didn't expect this). Also, stained bedsheets. Brought my own... More 

Was this review helpful? Yes
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thanks for the review. Cleanliness is one of our crucial focus points in our service culture and we regret that it fell short of your expectations. This feedback has been channeled to the relevant team for improvements. In any case we apologize sincerely for this unpleasantness marring your stay - thank you once again for highlighting the matter... More 

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