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All 49 Georgetown hotels

Tune Hotels Downtown Penang

2.5 of 5 Hotel   |   100, Jalan Burmah | Section 15, Georgetown, Penang Island 10050, Malaysia
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Ranked #16 of 49 hotels in Georgetown
A recent review
3 of 5 stars reviewed today
JimmyZeng Sidoarjo, Indonesia
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832 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Sidoarjo, Indonesia
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed today NEW

I stayed 7 days with my family, i booked 2 double room on April 2014. I think this Tune very different with Tune Kuta Bali We stayed last years. Almost of Their staff too hard to smile with customer and not clean when they cleaned our room everyday. Beds & Air conditioning very good as like other Tune Hotel, location... More

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Singapore, null, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Tune Hotels when we attended the World Music Festival in Penang. We knew we would be out most of the day, so all we needed was a clean & safe place to stay that was close to the venue. We looked into Air B&B & various hostels but decided on Tune Hotel because it wasn't much more... More

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Shah Alam, Malaysia
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked double room with windows, with additional 24 hrs aircond at total cost of RM142 for 2 nights. Was my second experience with Tune Hotel. The first was at Danga Bay, Johor Baru which gave me an amazing, convincing and satisfying experience. So I decided to go for Tune again on this Penang trip, provided with some positive reviews of... More

Was this review helpful? Yes 1
Top Contributor
113 reviews 113 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

I am 5 feet 2, my husband is 5 feet 7, so the Tune Hotel room is just perfect for us, but my truthful comments are if you are taller, or if you are bigger overall, then the room is a squeeze! The staff are excellent, the rooms are clean and the showers are powerful, full pressure and hot, however,... More

Was this review helpful? Yes 1
Hong Kong
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 3 nights in this hotel in early April. Booked online early, with A/C and late check out add on come to a total of 150 something RM and I am very pleased with what I got. The room is small. no fringe, no TV and no wardrobe. But the bed is comfy and the showers is good. That's the... More

Was this review helpful? Yes 1
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been at this hotel for at least 10 times and it is still my favourite. Very strong on the basics i.e good quality beds, clean power shower with shower cabin, rooms have security lock and a good safe. I had a regular cleaner which was different from past years where I did have cleanng issues. This year all... More

Was this review helpful? Yes 3
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was spacious and clean overall, and we were treated excellently by staff during our stay. We were disappointed that the wifi was charged in 24-hour packages and not by usage, as it meant if we wanted to be connected to the internet we were confined to our room. Otherwise, showers and beds were great as advertised and the... More

Was this review helpful? Yes 2
Top Contributor
81 reviews 81 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived around 10+ night, was told to wait 5 mins, got a room 933 bed was small as compare to my previous, & no window, I remembered I click the window option, free wifi for one hour, but did not prompt me to connect, lucky I have my 4G..l'll ask the front desk about the windowless room but won't argue...... More

Was this review helpful? Yes 4
DeSilvaTunehotels, Manager at Tune Hotels Downtown Penang, responded to this review

Hi There, Thanks for the review. To clarify, when you choose rooms with window during the time of booking, it will be reflected in your confirmation sheet. The frontdesk will allocate the same room type to what you have booked for. Glad to hear our value driven concept made your stay pleasant and memorable, something we have always pride ourselves... More

Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 4 weeks ago

I check in on July 2013, stay for two nights. The staff are friendly. But my bathroom have cleaning issue. No action after i made complain to the front staff. I was very up sad. This dose not meet the TUNE Hotel Standard. I have stay in Tune Hotel Hatyai, Damansara with good experience.

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DeSilvaTunehotels, Manager at Tune Hotels Downtown Penang, responded to this review

Hi Brian, Thanks for sharing a feedback following your stay at Tune Hotel Downtown Penang following your recent stay. We apologize for not meeting the standards you have come to expect from us. Please share details of your stay with me at sharon.desilva@tunehotels.com and I will be able to get the hotel team to clarify and improve what went wrong... More

11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Is a nice, clean budget hotel . Love the shower in the bathroom. Staff are all very friendly. The best part is the location. Is just in town and you can walk to the famous Penang Street. Lots of hawker stalls nearby with good ,yummy food.

Was this review helpful? Yes 1
DeSilvaTunehotels, Manager at Tune Hotels Downtown Penang, responded to this review

Dear Guest, We are delighted to read about your pleasant experience during your recent stay at our hotel. Thank you for sharing a review. Regards, Sharon De Silva-Customer Care Manager More

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Additional Information about Tune Hotels Downtown Penang

Also Known As:
Tune Hotels. Com Downtown Penang Hotel
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown
Tune Hotels Downtown Penang Georgetown
Address: 100, Jalan Burmah | Section 15, Georgetown, Penang Island 10050, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Business Center with Internet Access Room Service Wheelchair access
Hotel Style:
#10 Family Hotel in Georgetown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotels Downtown Penang 2.5*
Official Description (provided by the hotel):
Get 5-star beds at 1-star prices with Tune Hotels branded limited-service hotels. The Downtown Penang hotel features 258 private rooms with en-suite bathrooms, centrally located in the heart of Georgetown, Penang. Food and attractions of Penang within easy reach. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via pay-as-you-use add-ons. ... more   less 
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