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Banana Boutique Hotel

422 Chulia Street, George Town, Penang Island 10200, Malaysia (Formerly Blue Diamond Hotel)
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Banana Boutique Hotel
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Banana Boutique Hotel
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154 reviews from our community

Traveler rating
    17
    54
    45
    19
    19
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16
52
35
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rawai, Thailand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Not too impressed, agood location in the centre of georgetown and a nice old building. The rest leaves a lot to be desired its basically set up for visa runs where you are overcharged and herded like cattle the breakfast is poor as is the service. It is certainly not a 4 star hotel.

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Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Starting with the positive, the hotel building is lovely with aspirations of being a traditional house that tours would visit. That is about the end of the positive On arrival you will be fortunate to find a member of staff except the poor barman sitting in his empty bar watching reruns of football matches on tv. Food, when it exists,... More 

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Phuket, Thailand
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 20, 2015

I am horrified at the lack of professionalism in this hotel. I arrived to be greeted by exceptionally rude receptionists who made me feel incompetent and as though I am not worthy of their time. I am shocked that you would treat a paying customer that way!! I then got up to my room which was covered in ants, with... More 

Was this review helpful? Yes 1
Phuket, Thailand
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 25, 2015

I was deeply humiliated by the so-called manager behavior who worked morning shift on 23 February. The lady of probably a Chinese origin (not sure) who called herself a manager and refused to tell her name shouted and laughed in my face kept interrupting all the time and never let me finish my complaint. The complaint was-that instead of giving... More 

Was this review helpful? Yes 2
Northampton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2015 via mobile

We have done this trip twice now, and this hotel is such a convenient stop as part of the Banana/TVR visa run. They have shed light on visa mysteries for us and saved us some loot in doing so. Pretty cool.

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 27, 2015

I visited the Banana Boutique Hotel for the first time two months ago on a "border run" to Penang from Thailand. I found the staff gruff to the point of rude, but I realized they were very busy and under a lot of pressure. The room I was assigned to after a 3-hour wait (not their fault, as they have... More 

Was this review helpful? Yes 3
Melbourne, Australia
Top Contributor
106 reviews 106 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed January 18, 2015

I came here because I booked a visarun with a company called TVR visarun in phuket. I will try to post a review of TVR visarun service as well, so check if interested. So when out minivan arrived at this place I wasn't expecting it to be FULL of visarun people. I am talking about 50 tired people trying to... More 

Was this review helpful? Yes 1
Australian Capital Territory, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 28, 2014

Hoorible and expensive service! When i arrived there, the indians staffs were really rude, and proud. The room that i entered was horribly smoked, even thought i asked for a non smoking room. When i asked for a change, the staffs spoke up loud and kind of shouted saying that they cant change it. The toilet in my room had... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 20, 2014

Our stay here was good because this hotel is located at the heart of George town, Penang Our room is so spacious, clean and have wifi inside at out of the hotel, breakfast and dinner was good westernized cuisine,Asian cuisine I would like to complained the rudeness of the morning shift reception Indian staff. The owner is visible to the... More 

Was this review helpful? Yes 1
Phuket
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 19, 2014

We've stayed in a few not so great places in George Town, and heard terrible stories about a few more, and that's the main reason we've been to Banana Boutique twice now, and we will stay there again. It's not that it's anything great, more that it's better than the alternatives that are a similar price. The rooms are adequate.... More 

Was this review helpful? Yes 1
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