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Banana Boutique Hotel

422 Chulia Street, George Town, Penang Island 10200, Malaysia (Formerly Blue Diamond Hotel)
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1 room 1 guest
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162 Reviews from our TripAdvisor Community

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Traveler rating
    18
    57
    48
    19
    20
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18
54
36
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (162)
  • Mar-May only
    (37)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (44)
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Kuala Lumpur
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The place is old, simple and bare but the architecture and inlaid wall decorations of mother of pearls are simply amazing. This place is rich with old peranakan look and feel so it is a nice place to stay if you're attracted to old gorgeous mansions. I know that they've kept away the antiques when they opened this place up... More 

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Kuala Lumpur, Malaysia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 20, 2015

Everything like location, staff, room service and cleanliness, breakfast and sharing area like lobby, restaurant was good. Just a little bit WiFi was slow. General speaking this hotel is really recommended.

Was this review helpful? Yes 1
Bukit Mertajam, Pulau Pinang, Malaysia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 14, 2015

this is a great location for the hotel but is horrible parking bay for guest, wont more than ten, and is only park at front door with busy road just beside. reception is no aircond, no frinedly n no smile. whole building is hot and room air cond is gt sound n not cold as well...first time i stayed hotel... More 

Was this review helpful? Yes 1
Chiang Mai, Thailand
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 13, 2015

We've stayed at Banana around 6 times and absolutely love it. Like many reviewers on here have pointed out, the hotel helps with visa processing for travelers coming from Thailand. But this is one of the things we loved about it, they have helped us on multiple occasions get our visas processed quickly. The hotel is gorgeous inside and out,... More 

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Kathu, Thailand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 20, 2015 via mobile

This hotel caters mostly visa runners. They dont care about their guests. They prioritizes only Russian and European. They always giving the worst rooms to Asians. Based on my experience, they gave me a room with no private bathroom, with a filthy smell and a bed mattress on the floor! This experience really ruined my day.

Was this review helpful? Yes 3

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Phuket, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

I have done my visa run to Malaysia ,togehter with my familiy for 3 nights , the hotel guest are 90 % for a visa renew and for this reason most guest stay only 1 night , the hotel is in a nice central location , to go around the tourist points , the staff is helpful and the rooms... More 

Was this review helpful? Yes 1
Rawai, Thailand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 15, 2015

Not too impressed, agood location in the centre of georgetown and a nice old building. The rest leaves a lot to be desired its basically set up for visa runs where you are overcharged and herded like cattle the breakfast is poor as is the service. It is certainly not a 4 star hotel.

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Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 22, 2015

Starting with the positive, the hotel building is lovely with aspirations of being a traditional house that tours would visit. That is about the end of the positive On arrival you will be fortunate to find a member of staff except the poor barman sitting in his empty bar watching reruns of football matches on tv. Food, when it exists,... More 

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Phuket, Thailand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 20, 2015

I am horrified at the lack of professionalism in this hotel. I arrived to be greeted by exceptionally rude receptionists who made me feel incompetent and as though I am not worthy of their time. I am shocked that you would treat a paying customer that way!! I then got up to my room which was covered in ants, with... More 

Was this review helpful? Yes 1
Phuket, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 25, 2015

I was deeply humiliated by the so-called manager behavior who worked morning shift on 23 February. The lady of probably a Chinese origin (not sure) who called herself a manager and refused to tell her name shouted and laughed in my face kept interrupting all the time and never let me finish my complaint. The complaint was-that instead of giving... More 

Was this review helpful? Yes 2
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Hotel & grounds (35)
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