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3.0 of 5 Hotel   |   41 Jalan, Anson Road, George Town, Penang Island 10400, Malaysia
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Garden Inn
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Ranked #31 of 56 Hotels in George Town
A recent review
5 of 5 stars Reviewed September 21, 2014
Virus712 Macau, China
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34 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

An old hotel in an out of date location but very clean, hotel staff eager to please, adequate restaurants nearby and in the lobby, near the center of the city. No storage space in rooms except for one cabinet to put hanging clothes in, no shelves or drawers for your clothes, three hangers (the manager gave me more hangers on... More 

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4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 20, 2014

Front desk staff not very friendly. Room is clean, but too basic (but because it's cheap, so kinda expected). Aircond making some noise, no hot water in the toilet, no toiletries, was not given wifi password, and when I called front desk to ask about it, they gave wrong password, and I don't even bothered to ask again.. TV channels... More 

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Macau, China
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 21, 2014

I had travel to Penang to attend my friend's wedding dinner during this recent trip.As i do not wish to spend much in accomodation,i had made a try to stay Garden Inn.Room was comfortable.Laundry service was good and the price was very reasonrable.The most impressive from Garden Inn is the people there.They are very helpful and guide me to the... More 

Was this review helpful? Yes 8
Sepang, Malaysia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 25, 2014

Lobby staff was very pleasant and polite. Gave me the password of WIFI at midnight with a smile. Called for a taxi for me to the airport in the next morning - it came within minutes. The room was very basic yet complete. Aircond, TV, lamps; working perfectly. Beds were made up nicely and the whole room was clean. Toilet... More 

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Calgary, Canada
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 17, 2014

Do not stay here . Our room was old, dirty and smelled like stale smoke and to top it off we ended up with bed bugs. We knew it was a budget hotel but we were definitely steered wrong by the high ratings it received. We looked around the other floors and saw they were doing renovations on the upper... More 

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Whitehaven, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

Stayed over few nights with family, I am pleased with the newly renovated and clean room. There was also new TV and free wifi. I am happy with the helpful reception and room service. I will definitely go back again.

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Penang Island, Malaysia
1 review
5 of 5 stars Reviewed January 20, 2014

Just renovated Very wonderful experience when first check in at this hotel, very friendly staff and helpful.The hotel is in the middle of George Town . Rooms are provided full amenities which you cant find in other hotel.Very excellent in cleanliness . Will strongly recomended to my friends and colleges.Not just enjoying at this hotel beside that quite a lot... More 

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George Town, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2013

Glad i stayed over here. The receptionist was helpful with their advice on places to go in Penang and they helped with our itinerary. We manage to get to places like Kek Lok Si and other more classic places. These were my great stay.

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 4, 2013 via mobile

Last april I stayed at this budget hotel during my visit to georgetown. The room was dirty and the shower was not working well. The receptionist who attend us at the front office was rude. I knew this is a budget hotel, but at least they can give a better customer service and clean room. Next to the hotel, there... More 

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Additional Information about Garden Inn

Address: 41 Jalan, Anson Road, George Town, Penang Island 10400, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Inn 3*
Number of rooms: 41
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Also Known As:
Garden Hotel Georgetown
Garden Inn Penang/George Town
Hotel Style:
#6 Spa Hotel in George Town

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