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Merchant Hotel

55 Jalan Penang, George Town, Penang Island 10000, Malaysia
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1 room 1 guest
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Merchant Hotel
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21 Reviews from our TripAdvisor Community

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Traveler rating
    6
    7
    2
    4
    2
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3
6
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Thai first
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English first
  • All months
    (21)
  • Mar-May only
    (3)
  • Jun-Aug only
    (10)
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klang
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Location was good as nearby attraction. Parking available behind hotel. Staff was friendly & nice. Every time pass by lobby will call you "Hello", "Good Morning" & etc. Really thank to Ms. Angeline which help me to change a room when i am request to have a room that facing street view. The room are big & clean. It was... More 

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Johor, Malaysia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The location is ideal. Within walking distance of so many attractions. There is a food court right behind the hotel. The rooms is clean and spacious. The mini bar is stocked with soft drinks and it is free. The bathroom is very clean. You get breakfast without having to pay extra. There are extra pollows if you need.

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Mauritius
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very central in George town, the room was lovely with stylish decor and space. The breakfast is really nice with a good variety of food.The staff were just amazing! their constant friendliness, helpfulness at all times. I highly recommend staying at the merchant.

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Kuala Lumpur, Malaysia
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel location is great , just 4 buildings away from the blue mansion and at the foot step of the historic Georgetown exploration... Staff was great - smiling and helpful .....Thanks to the girls...Ms.Yee,Cheney,Marissa,Sophia,Melissa,Rowena,Jessica,Yeng, Angie, Annie and Mr. Marcos.......keep up the cheerful work.....will return soon with extended family .

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1 review
4 of 5 stars Reviewed 1 week ago

it's a great placed to stay....new refurnished brand new hotel. feel so calm and having great rest here. I'm giving 4 stars for the room and hotel condition. but for room services quit disappointed. and also breakfast do not have lot of choices. overall im satisfied. staff here so friendly and enjoy stayed here.

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Penang Island, Malaysia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a Penangite and booked this hotel as a weekend getaway. It met all my expectations based on photos and reviews on Expedia and Tripadvisor. Do not take the reviews done in 2014 into consideration, as this is now a new management and everything is in tip-top condition. Well done!

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1 review
5 of 5 stars Reviewed July 10, 2015

A refurnished brand new hotel. With nicely furnished furnitures and new management.. Make the hotel now more lively and staff are friendly with superb good customer service. I would surely come back agin for another stay. The people here are worth it

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Palawan Island, Philippines
1 review
4 of 5 stars Reviewed June 17, 2015

my friends and I stayed here just for a night.. and I can say that it's a great place to stay mostly for those seeking for a short escape away from the city's noise. We enjoyed everything that's in there.. especially the mini bar :-) Nice place, nice room, nice food, great views, great service and great staffs! Indeed.. it... More 

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Kathu, Phuket, Thailand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 6, 2014

This hotel, or slum, easily rate as the worst i have ever stayed in. It is filthy, run down, has no lounge or dining room, no wi-fi, no telephones, carpets are torn, toilet leaking, really, really a bad idea from our visa run driver to book us in there. My window could not close, so i had the Penang traffic... More 

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Kuching, Malaysia
2 reviews
2 of 5 stars Reviewed December 13, 2013

1.The hotel could use a facelift to attract more patrons (our family room was pleasantly HUGE). 2.The beddings were kind of dusty and the bed OLD but there were TWO extra pillows available in the cupboards :-) 3.The blurr tv channels consist of only TV1,TV2,TV3 n NTV7 (not in that order though). 4.The front desk staff were unfriendly at first... More 

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