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Hotel Continental

5 Penang Rd., George Town, Penang Island 10000, Malaysia
Hotel amenities
Hotel Continental
Best prices for: 1 room 1 guest
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Ranked #44 of 70 Hotels in George Town
A recent review
3 of 5 stars reviewed 5 weeks ago
Rmarks77 Phuket, Thailand
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124 reviews from our community

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    39
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jeddah, Saudi Arabia
Top Contributor
130 reviews 130 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was awful not like the pix. The only good thing about it is its location. The smill of the hall way and the room was so bad. Its breakfast was kind of fare not that bad. I recommend to have the same area but a different hotel.

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Phuket, Thailand
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

An average hotel. It could use updating. Great location for sightseeing. There are plenty of places to eat nearby including a fairly large hawker center named Red Garden. There is a shopping mall a short 5 minute walk away. If you rent a motorbike for around 30 ringett a day, you can get around easy enough armed with Google maps... More 

Was this review helpful? Yes 1
Kuala Selangor, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2015

Good location, good customer service and special thanks to Ms Cling for allowing us to choose the room. The only minus point is we need to pay for the internet usage as most of the hotels now offer free internet. Pls look into it to make your hotel more competitive. Stay on 04-05/04/15.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
KL
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 18, 2015

Very basic hotel, last resort in Penang having tried other hotels in same range. Toilets have been renovated recently. Breakfast was also average. Front desk staff untrained to answer basic questions ie good place for local food. Taxi and beca stand outside which is an advantage.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 24, 2014

A good hotel but no wifi in the room. The signal was there but no password provided. Asked for it but reception said it was only available at public places, ie lobby & coffee house. Most hotel of this class or lower provide free wifi nowadays.

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Labuan F.T
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 18, 2014

I stayed here when I joined the Penang Bridge Marathon. Upon checking in, there were a lot of people as mostly seems were runners like myself. I could not complaint much as all of them wanted to get into the room immediately. The receptionist was considerably nice. Even though check in time is 2pm, but she managed to get me... More 

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Kuala Lumpur, Malaysia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 23, 2014

Stayed 2 nights and made a booking from Online travel agent and paid the extra person fee. And I was very disappointed with the service that hotel provided. They did not provide the extra bed though I paid for an Extra person fee. I talked with the manager, and they told me that i had to pay another RM 70... More 

Was this review helpful? Yes 4
mohdfadzil74, Manager at Hotel Continental, responded to this review

Dear Sir, Appreciated on your review and comments. As for your information,our hotel management been alert on your comments and will be rectify accordance to our hotel terms & conditions. Therefore, kindly allow us to rectify and get back to you via email as your satisfaction is our priority. Thank you. MOHD FADZIL Hotel Manager Hotel Continental Penang More 

Travelers are raving about these George Town hotels

Malaysia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 13, 2014

Booked super deluxe room(2 queen bed), but gave us deluxe room(2 single bed) without explaination. Only 1 pillow on each bed how can it be 4pax room? Asked the front desk staff she still said the bed is queen bed. Afterthat the on-duty manager changed the room for us, however the bed is still the same, only difference is 2... More 

Was this review helpful? Yes 4
mohdfadzil74, Manager at Hotel Continental, responded to this review

Dear Valued Guest, Appreciated on your review and comments. For your information, our Hotel Management been alert on your review and comments. Therefore, kindly allow us to rectify and forward the result via email. Your satisfaction are our priority. Thank you. Mohd Fadzil Hotel Manager Hotel Continental Penang More 

Puchong, Selangor, Malaysia
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 28, 2014

Friend and I booked a twin sharing bed via online. When we reached the hotel, I had to wait very long even though there is only 1 person ahead of me. While waited i realised none of the staffs answered the ringing phone. Staff was not friendly or pleasant at all. The room was clean and nice but when we... More 

Was this review helpful? Yes 2
mohdfadzil74, Manager at Hotel Continental, responded to this review

Dear Valued Guest, Appreciated on your review and comments. For your information, our Hotel Management been alert on your review and comments. Therefore, kindly allow us to rectify and forward the result via email. Your satisfaction are our priority. Thank you. Mohd Fadzil Hotel Manager Hotel Continental Penang More 

Trichy
1 review
4 of 5 stars Reviewed October 21, 2014

Nice stay and Warming welcome at reception. The Hotel charges you 100 RM as refundable deposit. For 4 pax there were only 2 coffee mugs kept, we demanded more cups and tea bags. This has to be done by the hotel w.o demanding. Pool is small and of 1.5m depth, you can see nice view of Penang Bridge from pool.... More 

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