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Hotel Continental

5 Penang Rd., George Town, Penang Island 10000, Malaysia
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Hotel Continental
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Ranked #42 of 70 Hotels in George Town
A recent review
3 of 5 stars reviewed 3 days ago
Abdul S London, United Kingdom
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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London, United Kingdom
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great location for sightseeing and short stay only. There are plenty of places to eat nearby including nasi kandar restaurant, and Hameed Sup Kambing. The hotel is average in terms of rooms decoration.The breakfast menus, well, are average too.

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Johor Bahru, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The staff was average and could tell that they did not have enough experience working in professional hotel industry. The hotel looked old and moldy. It really needs some painting. The pool was small but nice. The pool showers (with stairs down) not comfortable, the showers were too close to the wall and the wall looked moldy. Breakfast was average,... More 

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Jeddah, Saudi Arabia
Level Contributor
131 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed May 21, 2015

The hotel was awful not like the pix. The only good thing about it is its location. The smill of the hall way and the room was so bad. Its breakfast was kind of fare not that bad. I recommend to have the same area but a different hotel.

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Travelers are raving about these George Town hotels

Phuket, Thailand
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 23, 2015

An average hotel. It could use updating. Great location for sightseeing. There are plenty of places to eat nearby including a fairly large hawker center named Red Garden. There is a shopping mall a short 5 minute walk away. If you rent a motorbike for around 30 ringett a day, you can get around easy enough armed with Google maps... More 

Was this review helpful? Yes 1
Kuala Selangor, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 7, 2015

Good location, good customer service and special thanks to Ms Cling for allowing us to choose the room. The only minus point is we need to pay for the internet usage as most of the hotels now offer free internet. Pls look into it to make your hotel more competitive. Stay on 04-05/04/15.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
KL
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 18, 2015

Very basic hotel, last resort in Penang having tried other hotels in same range. Toilets have been renovated recently. Breakfast was also average. Front desk staff untrained to answer basic questions ie good place for local food. Taxi and beca stand outside which is an advantage.

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 24, 2014

A good hotel but no wifi in the room. The signal was there but no password provided. Asked for it but reception said it was only available at public places, ie lobby & coffee house. Most hotel of this class or lower provide free wifi nowadays.

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Labuan F.T
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 18, 2014

I stayed here when I joined the Penang Bridge Marathon. Upon checking in, there were a lot of people as mostly seems were runners like myself. I could not complaint much as all of them wanted to get into the room immediately. The receptionist was considerably nice. Even though check in time is 2pm, but she managed to get me... More 

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Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 23, 2014

Stayed 2 nights and made a booking from Online travel agent and paid the extra person fee. And I was very disappointed with the service that hotel provided. They did not provide the extra bed though I paid for an Extra person fee. I talked with the manager, and they told me that i had to pay another RM 70... More 

Was this review helpful? Yes 4
mohdfadzil74, Manager at Hotel Continental, responded to this review

Dear Sir, Appreciated on your review and comments. As for your information,our hotel management been alert on your comments and will be rectify accordance to our hotel terms & conditions. Therefore, kindly allow us to rectify and get back to you via email as your satisfaction is our priority. Thank you. MOHD FADZIL Hotel Manager Hotel Continental Penang More 

Malaysia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 13, 2014

Booked super deluxe room(2 queen bed), but gave us deluxe room(2 single bed) without explaination. Only 1 pillow on each bed how can it be 4pax room? Asked the front desk staff she still said the bed is queen bed. Afterthat the on-duty manager changed the room for us, however the bed is still the same, only difference is 2... More 

Was this review helpful? Yes 4
mohdfadzil74, Manager at Hotel Continental, responded to this review

Dear Valued Guest, Appreciated on your review and comments. For your information, our Hotel Management been alert on your review and comments. Therefore, kindly allow us to rectify and forward the result via email. Your satisfaction are our priority. Thank you. Mohd Fadzil Hotel Manager Hotel Continental Penang More 

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