I was at the hotel for 2 days. Very satisfied with the facilities provided room and also the breakfast (a lot of varieties). I had a nice sea+city view from my room. A short driving distance would reach the Gurney Drive hawker centre for local food and Gurney Plaza for shopping. The room rate is a bit high (not for... more

Stayed at the Gurney Hotel for 3 nights in July 2009. Never Again! Although the room (on the 29th floor) was spacious and had great views that was all it had going for it. There were cockroaches and ants, not only in the rooms, but also in the food areas. Simply disgusting. The staff thought nothing of it, continuing with... more

It may be that if you are used to Malaysia you will tolerate the "laid back" (PC for lazy ) attitudes in this hotel . Lovely smiles and no action ! It is an old hotel and it shows once you are in the rooms. The best I can say of this hotel is the location by the sea. If... more

My family and I were very fond of Gurney Hotel. Spacious rooms with nice Jacuzzi. The qualtiy of rooms are deteriorating fast with old mouldy dirty shower heads which sprays water all over the toilet. The bed sheets are dirty with shoe prints on it. The side table are fulll of ants and roaches can be found in rooms as... more

Despite its 4-star hotel rating, you will get 2-star room conditions and 3-star services. Stayed in the standard room. Problems encountered: - TV display discoloration - Air conditioning blowing air, not cool air. Required multiple complain calls and multiple technician checks before a room exchange was given - The new room provided was very dusty and had rubbish under the... more

Though a 5-Star Hotel and located by Penang's famous Gurney Drive, its within reasonable price and make sure to ask them for special rates when booking it. The room is clean and spacious, and if you are lucky you might get a room with a sea view and Penang Bridge. There are plenty of places to eat around it and... more

The only place I will stay at in Penang. Great big studio suites, the superior rooms with the bay windows and views of the bay. jacuzzi bathtub and BIG washroom. Service excellent with very helpful conceirge. I asked for info regarding flight schedules to KL, conceirge arranged everything. I told him which flight I wanted and conceirge arranged the tickets... more

one of the "WORST than TERRIBLE" best hotel in the area i've ever stayed. well my first impression bout this hotel was not bad, with a large room, jacuzzi and locations. ........ I checked in like around 9 am in the morning and the rooms not ready yet, well i don't mind to wait. i went out and back around... more

one of the best hotel that i've ever stayed. a very large room with dining table, sofa, study desk and best of all, a jacuzzi. also the facility is great too and the choices of buffet breakfast is great. but the problem with this hotel is it's location. you need a taxi if u wanted to have great and cheap... more